Velux roof lights to be installed
I supplied 4 roof lights to be fitted in our roof. They were not properly attached. They were not put in the correct locations. One of them has to moved and relined. Where the other roof lights were fitted. We had major leaks. Tiles were not put around the roof lights. Open holes were left. Allowing the water to come through. When I called to complain. He replied that he did not want to do the job and said that I should have paid him the full money first and that he won't be back to do it.
1 August 2013
Response from S Davies Roofing Services:
To all customers looking at my reviews, please see all my other numerous positive reviews from satisfied customers. I have previously done work for this customer and he has been satisfied with the work. Firstly I put a new flat roof on for him and it took him 8 weeks before I received full payment, which was not agreed. I was a bit unsure if I wanted to carry out further work for the customer but I feel he constantly offered more work. I then fitted some windows for him and once I had started the job and the customer had agreed to pay me a part payment, I felt very uncomfortable when it came to trying to collect the final payment. It was then at that time I was advised I would not be paid the agreed amount after completion so I decided to cut my losses and walk away from the job even though I was still owed money. I never ask for full payment until the work is completed that is standard.