Checkatrade

S Ripley & Sons

296 monitoring reports, 9 have been received in the past 6 months.

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Customer Monitoring Reports

Flat roof repair and replacement.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very quick and efficient. Arrived promptly when they said they would and completed job on time and to estimate.
Customer in Littlehampton, 4 May 2012 business
Storm damaged roof replaced and made water proof
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

We were kept informed of the job dates and times, repairs were completed on one day to our complete satisfaction, premises left very clean on completion.
Customer in Lancing, 29 February 2012 business
Repointing of roof hips and tile replacement.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A good family firm with great customer service and skilled operators.
Customer in Worthing, 3 February 2012 business
Replace roof valley.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Good communication, very reliable - work carried out satisfactorily and very courteous.
Customer in Worthing, 13 January 2012 business
Repairs to roof.
Scores:
8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 8Courtesy: 8 out of 10 9Workmanship: 9 out of 10
8.5
Combined score: 8.5 out of 10
8.510

Good, reliable work carried out effectively at a fair price.
Customer in Worthing, 12 January 2012 business
Renewal of flat roof.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

The team of three men worked well and efficiently to complete the work in one day.
Customer in Worthing, 17 November 2011 business
Conservatory work.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent response to my call for estimate - arrived as agreed within 1 week, price less than estimate worked solidly to complete job.
Customer in Worthing, 15 November 2011 business
Strip and refelted two flat roofs.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Four men turned up and worked well as a team - didn't stop for tea breaks.
Customer in Worthing, 9 November 2011 business
Re pointing exterior brickwork, roof repairs - external decorating.
Scores:
8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Very pleased with outcomes, hard working and courteous. Good quality workmanship, flexible attitude and approach. Will use again.
Customer in Worthing, 24 October 2011 business
Replace tiles
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Good workmanship, fair price, reliable and friendly service. I would use them again and would recommend them.
Customer in Littlehampton, 16 September 2011 business
Replacement of 400 approx damaged roof tiles
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

4 men on site completed the work n one day, courteous and pleasant throughout. Would recommend without hesitation.
Customer in Steyning, 18 August 2011 business
Apply upvc cladding to wood work.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very efficient, knowledgeable family firm. Would recommend them to anyone.
Customer in West Sussex, 15 July 2011 business
Replacing broken roof tiles.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Perfect service, time keeping on the bail was there when he said he would be there.
Customer in Worthing, 1 July 2011 business
Re tile roof over sitting room bay windows.
Scores:
7Tidiness: 7 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Good workmanship. Cleaned up in the front but forgot the side of house red dust on w/sills and in garage.
Customer in Lancing, 20 June 2011 business
Valley leak repaired, new replacement flat roof.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Very smooth and efficient work carried out. Answered all questions clearly, impressed with Mr Ripley and his team.
Customer in Worthing, 1 June 2011 business
Complete re-roof of flat roof garage, incl soffit and fascia
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Mr Ripley and his team completed a thoroughly professional job, to a high standard, were punctual, courteous and I am very happy with the work they have done for me. I would have no hesitation in using again, or recommending to others.
Customer in Steyning, 17 May 2011 business
Complete re roof of flat roof garage including soffit / fascia.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Mr ripley and his team carried out a thorough professional job, to a very high standard, on time I woul not hesitate to recommend them to others. I would recommend this company.
Customer in Steyning, 17 May 2011 business
New garage roof and renew two gullys on bungalow roof.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

1st class workmanship. Neat and tidy. Very polite men. No time wasted (drinking tea?)
Customer in Littlehampton, 12 May 2011 business
Wall tile hanging.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Tidy, punctual, hard workers. Recommend to anyone.
Customer in Shoreham-By-Sea, 3 May 2011 business
Lead gully, repair to damaged tiles, Two flat roofs replaced.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Mr Ripley and Sons delivered as promised, carried out all work efficiently and left everything tidy. Mr R is always very pleasant and polite. I would recommend this company.
Customer in Worthing, 17 March 2011 business
Flat roof re-fit.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The company were very good in all areas, I would use again for sure.
Customer in Littlehampton, 15 February 2011 business
Move two rows of tiles, re-felt garage roof.
Scores:
9Tidiness: 9 out of 10 -Timekeeping: Not Applicable 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

The work on the extension and garage roof was carried out well by four men who work well together to ensure the job is done efficiently and quickly.
Customer in Worthing, 10 February 2011 business
Roofing repairs -
Scores:
7Tidiness: 7 out of 10 8Timekeeping: 8 out of 10 8Courtesy: 8 out of 10 8Workmanship: 8 out of 10
7.8
Combined score: 7.8 out of 10
7.810

Arrived when agreed and undertook work efficiently.
Customer in Worthing, 2 February 2011 business
Repairs to porch roof and lead work
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 8Workmanship: 8 out of 10
8.5
Combined score: 8.5 out of 10
8.510

Kept informed and carried out work well. We're fairly pleased with the outcome.
Customer in Brighton, 26 January 2011 business
Removed old covering from garage flat roof and another flat roof and replaced same; also added fascia boards.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Mr Ripley provided a comprehensive estimate and his promptness, courtesy, work rate and tidiness were outstanding. We will use the firm again.
Customer in Worthing, 21 January 2011 business
Removed old covering from garage flat roof and another flat roof and replaced same; also added fascia boards.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Mr Ripley provided a comprehensive estimate and his promptness, courtesy, work rate and tidiness were outstanding. We will use the firm again.
Customer in Worthing, 21 January 2011 business
New boards, felt and guttering on flat roof
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Reliable, courteous, good workmanship, fair price, turned up in an emergency when old roof leaked.
Customer in Littlehampton, 12 January 2011 business
Fitting new felt under tiles on roof and water proofing.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Prompt service, courteous, reasonable rates and extremely tidy - couldn't have asked for better.
Customer in Worthing, 5 January 2011 business
2 Small flat roofs (porch and bedroom) stripped and re felted.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Good quality work, most reliable, arrived on time, very courteous and friendly. Left site tidy, would recommend and use their services again.
Customer in Lancing, 4 January 2011 business
New guttering, soffit etc in pvc, tiles replaced on all 3 sides, rendering and 2 coats
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Would have no hesitation in asking for future estimates, very polite, listened to questions and gave understandable replies, always very polite and kept us informed of progress.
Customer in Worthing, 4 October 2010 business
Garage roof completely replaced including fascia and guttering.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Mr Ripley arrived punctually and completed the agreed work quickly and left everything tidy afterwards.
Customer in Worthing, 10 September 2010 business
Remove pre existing flat roof and replace.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Mr Ripley and team worked diligently together allowing work to be carried out within the agreed time, all the team worked with a smile on their face. Very pleasant attitude, would definitely recommend to others, will be using them again.
Customer in Worthing, 9 September 2010 business
Replace garage felt roof
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Experienced, good quality work, recommend this company and shall use again.
Customer in Worthing, 31 August 2010 business
Very good.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very helpful and courteous. Good workmanship and would recommend company.
Customer in Worthing, 27 August 2010 business
Replaced tile on roof.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Phoned evening, come and done work next day, very good work, would have them again.
Customer in Lancing, 11 August 2010 business
Flat roof felting to front porch
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A good tradesman, an independent company, quality work at a fair price.  No pressure, no gimmicks.
Customer in Pulborough, 30 July 2010 business
New felt to garage roof.
Scores:
8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 8Courtesy: 8 out of 10 8Workmanship: 8 out of 10
8
Combined score: 8 out of 10
810

Mr Ripley kept me informed at all times about the work before and after job done. I would recommend this company.
Customer in Worthing, 18 June 2010 business
Repair flat roof seal between garage and house.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Quick, efficient, courteous and spot no estimate. I would recommend this company.
Customer in Worthing, 18 June 2010 business
Realign valley tiles to roof. East elevation.
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 3Workmanship: 3 out of 10
7.3
Combined score: 7.3 out of 10
7.310

I feel its not the standard I would expect for the price charged, I am not sure if I would or would not recommend, still not 100% happy.
Customer in Worthing, 1 June 2010
Response from S Ripley & Sons:
In response to the customer comments above. I feel very unhappy that the customer is dissatisfied with my work. I have returned to the customer and rectified the problem. I feel that I have carried out this job to my usual high standards and feel that I can do no more to please the customer.
business
Replacement of Gable Ends, Fascias and Soffits
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Would thoroughly recommend Mr Ripley as very professional in all aspects of the work and leaves one satisfied customer. Work carried out over 4-5 days, replacing gable ends, fascias, soffits, guttering and parts of roofing felt.
Customer in Lancing, 11 May 2010 business
Removal of chimney
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Repaired roof property mixing old and new tiles, so new area did not show (first class)
Customer in Worthing, 18 March 2010 business
Repair and re proofing if felt roof on dormers and extension.
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

I discovered a leak in the felt roof of the extension at the rear of my house. I phones Mr Ripley and he called within 2 hours. Within 48 hours the re roofing had been completed. A very satisfactory service.
Customer in Lancing, 8 March 2010 business
Remove chimney stack - felt and batten over, lay new tiles.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A very professional company - extremely knowledgeable about their work - courteous and hard working - even in the rain.
Customer in Worthing, 24 February 2010 business
Traced and fixed leak from bungalow's roof into adjoining conservatory.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Took the trouble to ensure the work could be carried out on a fine day. Carefully removed and replaced existing roof tiles. Renewed felt and battens and fitted a weather strip to prevent rain penetration. All for a very reasonable price. Recommended.
Customer in Sompting, 15 February 2010 business
Re felt roof due to storm damage.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Mr Ripley arrived on time for quote and to do the work also made good other areas for me. I would highly recommend Mr Ripley.
Customer in Lancing, 8 February 2010 business
Roofing contractors.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Mr Ripley replaced gutters and down pipes to both front and rear of our house. The job was carried out professionally in all respects and the site left clean.
Customer in Worthing, 26 January 2010 business
Repair to slipped roof ridge tiles.
Scores:
7Tidiness: 7 out of 10 7Timekeeping: 7 out of 10 8Courtesy: 8 out of 10 7Workmanship: 7 out of 10
7.3
Combined score: 7.3 out of 10
7.310

Gave a fair price when others seemed to be profiteering.
Customer in Worthing, 25 January 2010 business
Re roofing flat roof to front porch and over hang.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Mr Ripley carried out the work on time, on cost and to a high standard at a reasonable price.
Customer in Worthing, 9 December 2009 business
Roof repair and re-felting
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Made the time and effort to fix the leak and repair the roof despite appalling weather, for which I am extremely grateful.
Customer in Worthing, 4 December 2009 business
Work on roof - Inside and outside.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Very reliable, work carried out tidily and unobtrusively - Very nice people.
Customer in Lancing, 18 November 2009 business
Repairs to roof and timbers
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Work was completed quickly and to a good standard. Mr Ripley was very courteous.
Customer in Worthing, 24 September 2009 business
Building
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Nice, professional, courteous with a sense of humour.
Customer in Lancing, 16 September 2009 business
Renewal of roof felt above dormer window.
Scores:
9Tidiness: 9 out of 10 7Timekeeping: 7 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable
8.7
Combined score: 8.7 out of 10
8.710

Polite, efficient, worked without resting on a very windy day, gave advice about other problems found, when they were working on the roof.
Customer in Lancing, 28 August 2009 business
Roofing and guttering repairs
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I am very satisfied with the high quality of work completed on roof and guttering repairs. This company deserves ercommendation for their high level of overall service.
Customer in Worthing, 27 August 2009 business
Roof dorma repair.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Mr Ripley was extremely reliable. Job completed quickly and competently.
Customer in Littlehampton, 6 August 2009 business
Roof retiles and soffit, fascia and guttering
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Both of my neighbours made favourable comments about the quality of work and the way it was carried out. I would recommend them.
Customer in Worthing, 22 June 2009 business
Replacement of guttering and down pipes on house and garage.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I am very pleased with the work done by S Ripley and Sons on replacing the gutters and down pipes on my house and garage.I would certainly recommend them.
Customer in Worthing, 7 May 2009 business
Re-roofing of garage
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable
10
Combined score: 10 out of 10
1010

Polite and workmanship to high standard. I would recommend them.
Customer in Worthing, 21 April 2009 business
New chimney built.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Mr Ripley and his son are very courteous and efficient. They arrived on time, worked hard to complete a job well doe and left the site very clean. I would certainly recommend them.
Customer in Worthing, 23 February 2009 business
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Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.