Checkatrade

SG Plumbing

65 customer feedback reports; 12 received in the past 6 months

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Customer Feedback

The following reviews are based on work commenced.
Fitted new basin taps.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

A good job completed efficiently as on previous occasions.
 Repeat Customer in West Byfleet, 1 May 2013   business
Fitted new toilet siphon, fitted new shower valve.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Improved service by answering phone calls left on answer machine promptly should not have to chase for decisions.
Customer in Woking, 21 February 2013   business
Fitted new WC ball valve, tiled toilet area.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent job, well satisfied in all respects with work done.
 Repeat Customer in West Byfleet, 19 February 2013   business
Fitted new towel warmer.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Have used SG several times, very happy with service.
 Repeat Customer in Woking, 4 February 2013   business
Fitted new rad valves, sealed shower area.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Steve Glaister has been our plumber for 5 years - his service is always excellent, he is trustworthy, reliable, hard working and honest.
Customer in Leatherhead, 30 January 2013   business
Shower installation.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Stephen installed a shower above our bath. He arrived promptly and completed the work to a high standard. We're planning on using him again for future work in our home.
Customer in Woking, 3 December 2012   business
Fitted new ball valve and siphon washer.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very prompt, polite and explained everything in detail. Left the bathroom very clean and tidy, fully recommend.
Customer in Woking, 26 November 2012   business
Fitted new heating tank, fitted new cold tank.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Honest, reliable, good time keeping, nothing too much of a problem and would recommend highly.
Customer in Ashford, 23 November 2012   business
Plumbing
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable
9.7
Combined score: 9.7 out of 10
9.710

Excellent and a first class time keeper.
Customer in Woking, 21 September 2012   business
Fitted new lock shield valves to three radiators.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We noticed leaks from three of our radiators, that evening a leaflet dropped through our letter-box offering to do plumbing work. The guy came and estimated, said it'd take half a day to drain the system and that he'd get his wife to call to make an appointment. Three weeks later I was tired of waiting so looked on Checkatrade and found SG Plumbing. Steve Glaister came the next day to estimate. Said he thought he could do the work without draining the system. Emailed the estimate that night which I accepted straight away. Came today at the agreed time. Did the work in 40 minutes. Charged me two-thirds of the price he'd estimated which (I'm guessing now) was probably less than the other guy was going to charge for the half day. I'm absolutely delighted. The only problem with glowing references like this is that anyone reading them might think Steve's my son or something. He's not, he's a skilled, tidy plumber with enough sense to realise that if you do a great job for someone, then they'll be only too pleased (as I am) to recommend him to their friends and anyone else who asks. If I could give 20 out of 10 for each of the criteria I'd not hesitate to do so. Well done Steve, you're restored my lost faith in plumbers!
Customer in Woking, 14 September 2012   business
Replaced leaking tap.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Arrived within twenty minutes of phone call. Very efficient and tidy, superb service. Will definitely use again.
Customer in Woking, 3 September 2012   business
Supply and fit kitchen sink and grab rail over bath
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I have used them on a number of occasions and have always been totally satisfied.
Customer in Woking, 24 August 2012   business
Installation of work-top dishwasher.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Steve made helpful suggestions and worked quickly. Charging us the amount he had originally estimated in his initial visit even though on the day he encountered an unforeseen snag that he couldn't have anticipated. We were happy with his work and would recommend him without hesitation.
Customer in Woking, 24 August 2012   business
Replaced leaking radiator
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Arrived punctually, very neat, fast job, left no mess whatsoever, very pleasant and reliable.
Customer in Woking, 23 August 2012   business
Fix toilet.
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Very efficient, sorted problem and explained job.
Customer in Guildford, 8 August 2012   business
Immersion heater.
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable
10
Combined score: 10 out of 10
1010

We have used Steve for a few years, found him pleasant and professional.
Customer in Woking, 1 August 2012   business
Replacing burst mains water pipe in kitchen.
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

SG Plumbing responded to my emergency call promptly and did an excellent job in curing the problem.
Customer in Woking, 20 July 2012   business
New sink, plinth heater, moving gas pipes
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Steve came on time on each occasion, he was very friendly, professional and knowledgeable and did a first class job.
Customer in Woking, 13 July 2012   business
Overhaul of central heating system
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Dealt with old, complex system and hopefully found good solution.
 Repeat Customer in Woking, 5 July 2012   business
Leaking toilet.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Super guy always use Stephen. I would recommend this company.
Customer in Woking, 2 July 2012   business
Replaced toilet
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Great service, very polite, always on time and great work.
 Repeat Customer in Woking, 2 July 2012   business
Drain and clean cold water tank and free stuck taps.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Steve was very helpful from 1st phone call to the end of the job. Very pleased and would use him again.
Customer in Woking, 2 July 2012   business
Fixed problem with the Shower mixer
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

He isolated the problem really quickly and got about trying to understand the issue with the mixer. He set about opening up some part of the mixer and testing it. Within 30 mins of stepping into the house he knew the exact problem and 5 mins later was finished. I was quite happy with it all to be perfectly honest. I would certainly recommend and use him next time
Customer in Woking, 2 July 2012   business
Heating system
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Punctual, polite and explained everything.
Customer in Waterperry Lane, 19 June 2012   business
Dishwasher repair.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very quick response. Free call out, value for money. Friendly, genuine. Very happy and would recommend.
Customer in Weybridge, 1 June 2012   business
Tiles bathroom.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very courteous clean and knows his job well, would use again. I would recommend this company.
Customer in Woking, 31 May 2012   business
Drain cleaned.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very prompt service, neatly completed. I would recommend this company.
Customer in Woking, 31 May 2012   business
Fitted utility room sink
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Steve is extremely professional and provides a first class service. Good after care too, I wouldn't hesitate to recommend him.
Customer in Woking, 25 May 2012   business
Replaced leaking toilet.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent, quick and quality work. Friendly and very reliable.
Customer in Woking, 24 May 2012   business
Plastering and coving of several rooms.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent job done, very polite and efficient. Fantastic service.
Customer in Basingstoke, 21 May 2012   business
Fixed heating system reduced hot water flow.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Great service, professional workmanship, always on time and goes above and beyond what's asked of them.
 Repeat Customer in Woking, 4 May 2012   business
Installed a new toilet seat.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I have known Steve for many years and always been satisfied with his work.
Customer in Woking, 4 May 2012   business
Fitting radiators.
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Very courteous, quick, knowledgeable and splendid time keeper.
Customer in West Byfleet, 26 April 2012   business
Changed heating tank.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Used for many years reliable. I would recommend this company.
Customer in Woking, 1 January 2011   business
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.