Checkatrade

Sines Plumbing & Heating

85 customer feedback reports; 35 received in the past 6 months

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Customer Feedback

The following reviews are based on work commenced.
Emergency callout to leak.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I received great customer service in getting back to my enquiry about emergency callout within minutes. They arrived well before the estimated time and were friendly and polite. They soon had the leak fixed with no mess and very reasonable charges. I would highly recommend.
Customer in Woking, 17 May 2013   business
Fitting of gas hob.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

It's very rare indeed to get service like that given by Steve Sines. Nothing was too much trouble, the finished job was to the highest standards, the testing was more thorough than I could have ever imagined. He was clean tidy and very efficient! He was a great pleasure to deal with. I will most certainly call on him again for my next plumbing or gas installation job.
Customer in Woking, 15 May 2013   business
Shower drain repair.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

1st rate service! Would not hesitate to recommend this company. We find them very reliable. Only a small job, but came and sorted it out very promptly. We will continue to use Steve and his crew for any plumbing/heating issues that may arise in the future.
Customer in Windlesham, 10 May 2013   business
Replace central heating pump, power flush and replace gas fire.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We first found Sines Plumbing and Heating on Checkatrade when our heating pump started making an ominous noise. Steve came out at a time convenient to us and was able to replace the pump there and then. Even though it took longer than expected due to the state of our pipes and they had to replace a valve and some pipe, he kept to the original price. The cost of the pump that he sold to us was also very competitive to those we had seen on line. We got Steve back shortly afterwards to carry out a powerflush and were amazed at the results. It was very satisfying to see what came out of our system and a couple of radiators that had never worked in the 5 years we had been at our house started working again straight away. Steve even asked us if there was anything else they could look at such as leaky taps while they did the powerflush as there is a fair bit of waiting. We most recently had Sines back again to fit a new cassette style gas fire. This included building the frame, plasterwork, painting, fitting a new flue. The finish is excellent and we are extremely pleased. Even though it was a lot more work and required more expensive materials than expected due to the type of fire we bought (special plasterboard and plaster had to be used). Steve did not increase the cost from his original estimate at all. Steve and everyone that works for Sines Plumbing were extremely courteous and tidy. They tidied and hoovered up after each day even though they were expecting to come back the next day. They always took their shoes off and left them outside the property. I have recommend Sines Plumbing to all of my friends and will certainly never consider using anyone else now we've found them.
Customer in Woking, 1 May 2013   business
New radiators power flush and boiler service
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We are very sceptical when employing tradesman for the first time. However our fears were completely unfounded as Steve Sines and his team of 2 were very trustworthy and had a cordial approach . They were true their word, undertaking the job at the price agreed. We had our old radiators replaced by new ones and had the system power flushed. Also our boiler was given a service. We were delighted with outcome and it has improved the efficiency of our heating. They also respected us and our house removing their shoes each time they entered .When the work was completed they cleared up and left no mess whatsoever, From our experience. We can certainly recommend this company and they are worthy of the rating we have given them
Customer in Ripley, 22 April 2013   business
New power shower install, fix taps and check boiler.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very pleased with the recommendation of shower and speed of fitting. Will be using again.
Customer in Woking, 11 April 2013   business
Installed new Worcester Bosch condensing boiler.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Steve and his team installed a new Worcester Bosch condensing boiler at our house. The installation was carried out in a professional and efficient manner. The attitude of all the team was 1st rate and they cleaned up afterwards. We were delighted with the service and would not hesitate to use them again in the future or recommend them to others.
 Repeat Customer in Woking, 10 April 2013   business
Fitted and certified gas oven.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Steve came out to certify the existing gas cooker in my tenanted flat. Unfortunately he had to condemn it but, to my relief and amazement, didn't charge me for that visit. We arranged a new date when he fitted the replacement. He and his apprentice (?) also kindly took the old one down three flights of stairs and took great trouble in getting the new cooker to fit the space correctly, and all within the originally quoted price. Wish I'd found him sooner.
Customer in Waterlooville, 5 April 2013   business
Replaced kitchen taps and taps/shower in bathroom.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Steve and Darren did a fantastic job for us! There were one or two problems but they sorted them without making a fuss. Nothing seemed to be too much trouble. They were both efficient, tidy and friendly. We were very impressed!
Customer in Woking, 3 April 2013   business
Removal of old boiler and installation of new boiler.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We were very happy with the work that Steve and Decio did to fix the central heating and hot water which had both stopped working. We would definitely use Sines Plumbing again and wouldn't hesitate to recommend them. Thank you!
Customer in Woking, 25 March 2013   business
Boiler service and installed a magnet filter.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Mr Sines Plumbing and Heating and his staff were prompt, clean and did a very tidy job. I would not hesitate to use them again.
Customer in Farnborough, 18 March 2013   business
Power flush, radiator fit and boiler service.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Steve was absolutely brilliant. An absolutely first class service from start to finish. Steve even popped by a few days later to check all was well. I couldn't recommend Steve highly enough and will hopefully use him for many years to come. Thanks Steve!
Customer in Woking, 16 March 2013   business
Removed fitted new boiler drained system, fitted new radiators, removed immersion and water tank.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

This firm came personally recommended by a family member of mine. I was extremely pleased with the job. The plumber and his mate were scrupulously clean, punctual and very efficient and professional. I was very pleased with them all the work carried out. The owner of the firm was there very step of the way to check and oversee. He came and double checked all was well before asking for any monies. Couldn't recommend highly enough. Many thanks.
Customer in West Byfleet, 12 March 2013   business
Replaced broken boiler and also ensured everything was "Gas Safe" compliant - plus additional bits and pieces.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Great speedy response to resolve our problem. The team working at the house were great, friendly, helpful and courteous. We were especially impressed that they stayed into the evening to get the system working and then came back the next day to finish off a few other bits. I was very glad to find them!
Customer in Woking, 7 March 2013   business
Problem with under floor heating.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I would recommend this company. Great and fast service. Very reliable and courteous.
Customer in Woking, 19 February 2013   business
New heat exchanger and flue fitted to boiler. Power flush of whole system.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent job very well done! Always cleaned up after themselves. Very polite and friendly. Very knowledgeable including the apprentice which shows high standard of training. Power flush is brilliant, the house is so warm now I've had to turn some of the radiators down! Did a couple of extra jobs for me. Installed two carbon monoxide detectors and cleared a blockage on one of the burners on my hob without charging me extra. Couldn't recommend enough, a days work well done and well worth it. Thank you so much!
Customer in Walton-on-Thames, 12 February 2013   business
Locate leak from boiler and fix leak.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Traditional values seldom found in tradesman. Pin pointed the source of the leak in my boiler where a far bigger company had failed and saved me a lot of money in unnecessary repairs. Highly recommended.
Customer in Windlesham, 6 February 2013   business
Fixed boiler.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Steve has been brilliant at getting our boiler working again properly, really good and professional work from him and nothing seems to be too much effort. Good, fair price as well which for the amount of work it took was very good value. Will definitely use him again if needed and will certainly recommend to friends in need of a plumber.
Customer in Woking, 2 February 2013   business
Fix toilet and fit tap.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very professional job and they invoiced the exact amount quoted. The bathroom was left clean and tidy. I would recommend them to anyone.
Customer in Woking, 30 January 2013   business
New kitchen tap, leaking pipe in airing cupboard and leaking toilet.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Arrived promptly, friendly and efficient service, had huge problems with fixing toilet leak due to it being badly fitted originally, but would not charge me for the extra labour. Very fair. Would highly recommend and will not hesitate to use them in the future.
Customer in Woking, 29 January 2013   business
New house inspection.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I asked Steve to inspect the plumbing in a house I was purchasing. Great service, very detailed report. Perfect job. Will def use again.
Customer in Woking, 28 January 2013   business
Replace central heating boiler.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

The work was completed to a high standard with attention to detail. Dust sheets were used where possible, any mess was cleaned up and all rubbish was removed. Progress was reported at regular intervals and no issues were resolved without offering a choice of solutions. The workers were friendly and polite, it was almost like having the work carried out by a mate.
Customer in Bracknell, 22 January 2013   business
Fix heating system.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Steve came over at very short notice to investigate why our heating system had failed. This failure coincided with coldest week of the year. Steve fitted in our emergency over 2 consecutive evenings until the problem was resolved working until late in the evening. He was polite and spent time to describe what he was doing as he investigated the problem. I would recommend Steve and will use him again in the future.
Customer in Woking, 22 January 2013   business
Boiler repair and service, power flush and fix leaking tap.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A very efficient job undertaken with the minimum of fuss. Corrected fault in both boiler and basin tap plus a complete service of Bosch boiler and power flush of the whole system. Very clean and polite and we thought the price quoted for the work was very acceptable. We did feel we were getting value for money. We would use again for any plumbing and heating related work.
Customer in Leatherhead, 21 January 2013   business
Attended to faulty boiler.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Turned up at short notice and fix the problem at a very reasonable cost. Will use again!
Customer in Woking, 9 January 2013   business
Complete new heating system.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Completely professional from start to finish. The attention to detail was amazing. Nothing was to much trouble, reliable and always made sure everything was tidy before they left. Highly recommended.
Customer in Woking, 8 January 2013   business
Re-soldered dry joints on boiler control PCB.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Made a special effort to visit at short notice on a Sunday afternoon in winter because we had no heating or water. Avoided cost and delay of buying new PCB by re-soldering dry joints on faulty one.
Customer in Woking, 6 January 2013   business
Small leak on bath tap.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Excellent service and really friendly. I couldn't be happier and will definitely be using them again.
Customer in Woking, 2 January 2013   business
Boiler replaced and new pipe work.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Steve and his team are very professional! The work they did was to a high standard and they kept the place very tidy. Though no fault of their own and through some reckless previous DIY they had to fix a number of additional issues. The job was to install a new boiler. They went as far as to re-fix all my top kitchen cabinets, re-tile broken tiles in my kitchen floor and around a toilet, re-fit the whole under sink plumbing and fix a bent mains gas pipe outside. All as part of the original quote. Bless them, they got more than they bargained for and remain cheerful and did the additional work on a Saturday too. I have been so pleased with their services and professionalism I wouldn't hesitate in recommending them to absolutely everyone who needs a plumber that I know of.
Customer in Woking, 2 January 2013   business
Gas boiler installation.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I would most certainly recommend Steve and his team to anyone looking to get a boiler installed. They were punctual, extremely tidy and customer care was their first priority! Our old boiler had to be moved and the system upgraded. This was carried out to perfection. We were only without heating for a few hours which was to be expected with the work that was carried out. All in all the best experience we have ever had with a company that we have not dealt with before but will certainly be our first call in future. Thanks for a great job well done.
Customer in Woking, 16 December 2012   business
Replaced 3 port motorised valve and pump, drained and recharged system.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I phoned Steve on a Thursday night at 7.30 and explained the problem. We both agreed on the possible cause of the problem and Steve gave me a quotation for the parts plus his labour charge which seemed quite reasonable. We agreed a visit for 11.00 am the next day and Steve turned up spot on time. He would have been early had it not been for the confusing layout of our road. Steve was friendly, courteous and professional even down to the point of removing his shoes before entering the property. Certainly he was of a character where one felt comfortable with. After completing the work, well within the estimated time he answered questions on other potential problems and the placement of CO2 alarms. At no time was he pushy to sell anything extra or carry out any extra work. In this day when there is a lot of suspicion with regard to tradesmen, especially when they are not found by recommendation, I would not hesitate to say that Sines Plumbing and Heating will be on my list of preferred tradesmen and that I would thoroughly recommend them to anyone picking a name out of a directory.
Customer in Woking, 7 December 2012   business
Getting heating working again.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Fantastic job and got our heating working very quickly during the current cold snap. Took great care to check everything was as it should be. I'm extremely grateful.
Customer in Woking, 6 December 2012   business
Sorted out heating system.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Steve did a brilliant job with a messy heating system. I had nearly given up hope until Steve answered my call, arrived on time and after thorough investigation sorted out of problems. He also sorted out a problem with the tap in the shower. Very professional and would thoroughly recommend him.
Customer in Woking, 3 December 2012   business
Connecting range master to gas supply.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Highly recommended. I contacted Steve late in the week and he offered to come and do the work on the Sunday afternoon. He replied very quickly to emails and could not have been more helpful. He went out of his way to give us excellent customer service and was extremely polite and friendly. Would definitely use again.
Customer in Woking, 25 November 2012   business
New PRV valve and gas valve fitted.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Steve and his team were very professional and caring about our safety. I originally asked him to come over as he is very local to us to have a look at a dripping overflow. At the same time he did a once over of the system and detected leaking gas at the flue of the boiler. He shut the system down and clearly laid out our options. He also went above and beyond his duty and brought us over a couple of heaters to see us through which I thought was a kind gesture. I cannot recommend Steve and his team high enough, tidy professional workers with a friendly disposition.
Customer in Woking, 19 November 2012   business
Boiler installation.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I would wholeheartedly recommend Steve and his team to anyone looking to get a boiler installed. They were punctual, extremely tidy and made it clear that keeping the customer happy was their 1st priority! Our old hot water cylinder was rusted through (something that couldn't have been foreseen until it was out) and Steve replaced this for a new one, without charge. They even fixed the plumbing under our kitchen sink as well! Undoubtedly the best experience we have ever had with any tradesmen to date!
Customer in Woking, 15 November 2012   business
Got all radiators, central heating working again.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Turned the heating on this year as the cold weather set in, started up fine then all of a sudden radiators were not working. Phoned around lots of plumbers out of the yellow pages but they couldn't come round until a few days time, so we were left with no heating, a cold house with a small child. I racked my brains at what I could do, luckily my brother recommended Steve. I called him and within 2 hours he was at my house and stayed late at night until it was semi working and a warmer house. His team came back to do a power flush and eventually with a lot of persevering got the whole system working again. I would highly recommend Steve and his team, it was a pleasure to have them working in our house. They are honest, reliable and hardworking! It can be rare to find workmen that tick all those boxes. One very happy customer!
Customer in Aldershot, 10 November 2012   business
Powerflush central heating.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent job! Initially sceptical about the merits of a powerflush but it has more than done the job and our old house is now boiling hot. Very good quality work and extras included beyond the quote to make the whole system work better. Would use again.
Customer in Woking, 7 November 2012   business
Diagnosed and fixed leaking shower enclosure over a period of days.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Steve's service was excellent. Having tried other plumbers to resolve the problem without success, my expectations were not high. Steve however analysed the problem and promised to fix it one way or another for a very reasonable set price. He did this, service above and beyond expectations. I am hoping to use him for other plumbing issues in the near future.
Customer in Woking, 24 October 2012   business
Installation of new central heating system and bathroom.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Steve and his team were my absolute best find in the refurbishment we've done to our new home. He has a wonderful can do attitude, is clearly an expert at what he does and he and his team were always courteous, excellent at tidiness and outstanding in their quality of workmanship. There's a few perfectionists in his team! Steve and the team are quick to action, find ways around challenges that inevitably crop up and are a genuinely decent team who take great pride in what they do and the customer service they provide. We had multiple trades working on the project at the same time and Steve went above and beyond on our job when challenges cropped up that weren't even anything to do with the work he was brought in to do, including relaying concrete and tanking a damp conservatory as he could see we were stuck and genuinely wanted to help. I wouldn't hesitate to recommend Steve and his excellent team.
Customer in Godalming, 19 October 2012   business
Replaced oil boiler with LPG boiler.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The work was done when they said it would be done. The installation was of the highest quality. The knowledge of Steve Sines and his team was good and they were very tidy. Steve even came round on Sunday to push the job along. I would recommend Sines Plumbing and Heating.
Customer in Dorking, 12 October 2012   business
Replaced gas boiler thermocouple.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I am extremely happy with the work. The engineer was very polite and courteous and he kept me informed of how the work was going on. The price was very competitive and he never tried to add anything by different means, as we all know. I have kept the company's number and I will certainly call them as soon as I have a problem. I also strongly recommend them to everyone as I know the quotation given will be most competitive and there will be peace of mind that the price will not increase during the work and the job will be done professionally and reliably.
Customer in Woking, 22 September 2012   business
New boiler, pipework and radiators for extension plus overhaul of old system.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I thoroughly recommend Sines Heating and Plumbing for a whole host of reasons. The quality of the work is second to none. They have been tidy, courteous and polite at all times. They have always either been on time or called to say if they are running late. They are everything that I want from a supplier of this type of service.
Customer in Woking, 20 September 2012   business
Had to identify boiler fault and replace faulty part.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Steve returned our telephone message very quickly and then came to our house very quickly afterwards. Identifying the boiler fault took a while but we were very impressed by Steve's thoroughness in identifying the fault and then repairing. Steve is very amicable and he explained what he was doing and what the problem was in a way easily understood by folks with no knowledge of plumbing. The fee ultimately charged was also in my opinion very reasonable for the time spent at our house plus cost of parts. Would definitely recommend for any boiler or heating or plumbing problems and would certainly use the firm again.
Customer in Woking, 14 September 2012   business
Replaced metal plate heat exchanger/drained water from boiler.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We had a water leak coming through the ceiling - Steve checked all the appropriate places and found the leak coming from the boiler (another plumber who came earlier thought it might be the shower or the pipes but did not bother to look in the boiler). Steve offered very helpful advise and we found the required part from the internet and booked Steve to complete the job. Excellent service and work done promptly. Would highly recommend.
Customer in Addlestone, 13 September 2012   business
New boiler fitted and making good afterwards.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The quality of work was excellent, fantastic attention to detail and clearing up afterwards. Always prepared to do that extra bit.
Customer in Woking, 10 September 2012   business
Boiler, radiators and shower installation.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Steve and his team has done brilliant job for me. Everyday they cleaned up before they left, work has been done by the time promised, no issues or problems found after completion, received all paper works (certificate, guarantee etc.) soon after completion with no need of tracing, paid on quotation. The whole team is polite, responsible and reliable, from there it can see well control and training in place in Steve's company. Steve provided expert advice that meet my needs and also avoid me wasting unnecessary money. I have to say Steve and his team changed my perception on traders and quality of services in UK. I am going to arrange with Steve to do my bathroom and WC.
Customer in Woking, 1 September 2012   business
All plumbing for a large new extension and revamp of family bathroom and kitchen.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I can't recommend Sines highly enough. They are brilliant! In a long, difficult, stressful building project, during which we were let down a lot by others, they were uniformly excellent! I don't know if there are more of them, but we had Desio, Steve and Dobby (who claims not to mind everyone calling him this) and they really were wonderful. I don't have shares in them, don't know them other than through the work they have done for us, but they are genuinely really sound people who work very hard and do a fantastic job, so I thought more people should know about them! And unlike almost every other trade on this build, they even cleaned up very carefully and thoroughly afterwards. Your only problem might be getting them in the first place, as clearly we aren't the only ones to know about them and they seem to be pretty busy, but I guess even that is a good thing. The date given is only because Checkatrade won't allow you to pick more than a single day. In reality, they worked for us on and off all summer and into September/October this year. They are 1st class plumbers and no, they haven't paid me to say any of this! From what we have seen over this building project, excellent workmen are hard to come by and knowing that Sines really are brilliant, having used them extensively over quite a long period without any issue at all, we won't use any other plumbers ever again!
Customer in Godalming, 30 August 2012   business
Boiler repair.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Provided an excellent service at a reasonable price. Was polite and pleasant ~ on time for both visits ~ kept me informed of the situation ~ and completed the work very quickly.
Customer in Guildford, 26 August 2012   business
Boiler Service
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service - very thorough. Steve made sure that everything was right. I am very pleased.
Customer in Woking, 24 August 2012   business
New boiler fitted.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very efficient, professional and completed all work within time. Would recommend.
Customer in Woking, 23 August 2012   business
Fix leaking pipework under solid kitchen flooring.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Couldn't recommend Sines highly enough. Arrived on time, tidy and considerate throughout, gave me a number of options on ways to fix the problem with costs and then carried out the work to a high standard within the quote given. A really friendly and customer focused team, they left my wife and I delighted with the work carried out and even more delighted with the level of service. A very good find via Checkatrade.
Customer in Woking, 16 August 2012   business
Plumbing
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Fantastic, clearly explained and job done.
Customer in Woking, 16 August 2012   business
New boiler and radiators, complete central heating system.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent work ethic - early start late finish. Very flexible and adaptable to change of mind - great job!
Customer in Woking, 10 August 2012   business
New boiler and cylinder powerflush.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Steve kept to his price despite three days of extra work always kept clean and tidy at the end of every day, overjoyed with the end result. I would recommend this company. Bribe them with bacon butties and tea :-)
Customer in Liphook, 9 August 2012   business
Boiler replacement.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Steve Sines was recommended from a local Electrician. His quote was very competitive given the work content. The site was left spotless at the end of each day and nothing was too much trouble. They also did some extra work within the quote. The standard of work was outstanding and I have no hesitation in recommending Sines Plumbing and Heating to future customers. Extremely friendly and down to earth gentleman and honest reliable tradesman and staff.
Customer in Guildford, 26 July 2012   business
Replacement if the central heating boiler.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very happy with Steve's straight forward advice and working style. Polite and cleaned up extra day - job well done.
Customer in Godalming, 13 July 2012   business
New outside water tap and stop cock.Power Flush Central heating system
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

As pensioners we are very wary of tradesmen. However Mr Sines had a good and sensitive attitude and despit a minor complication he did not ask for any additional money and kept to price originally quoted. We felt he was honest and tustworthy and essential for older citizens and we would certainly use him again.
Customer in Cobham, 28 June 2012   business
New boiler fitted
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Mr Sines made a fantastic job of changing my boiler, he was clean, polite, efficient and the job was on the price quoted.
Customer in Farnborough, 13 June 2012   business
Boiler break down.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Quick and efficient service. I would recommend this company.
Customer in Bordon, 12 June 2012   business
Identify fault and order and fit new part to Aqualisa Shower
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We have used Steve Sines on a previous occasion for new radiators and a power flush and found him to be professional reliable and to be competitively priced.We were having a problem with our Aqualisa shower He called round soon after contacting him and he quickly discovered the fault ordered and fitted a new part. It is now working perfectly. We would not hesitate to recommend him especially as he always cleans up afterwards leaving no mess.
 Repeat Customer in Woking, 11 June 2012   business
New radiator valves fitted, mending tap, fitting ball cock
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very pleasant team, providing high quality workmanship. Cleaned up thoroughly after completion of work.
Customer in Guildford, 6 June 2012   business
Installation of new bath, shower screen and tray, tiling
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Highly professional, very courteous and very accommodating with regards to all the work. They cleared up and cleaned everyday and overall did a splendid job on both our bathrooms.
Customer in Godalming, 2 June 2012   business
New boiler plus associated works including hot water cylinder/cleaning out two radiator systems
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Steve Sines came to us by recommendation from a local building company. His quote was reasonable given the work content. He worked for us over a two week period together with his apprentice.They are both engaging characters for whom nothing was too much trouble. They always left the site in good order at the end of each day and the eventual outcome was achieved on time and within the original quote. They also did some extra work within the quote. The standard of workmanship was outstanding and I have no hesitation in recommending Mr Sines to future customers. A first for me-a tradesman who exceeds expectation!!
Customer in Farnham, 1 June 2012   business
Clearance of blocked pipe feeding bathroom cold water taps.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Extremely honest and very trustworthy. Steve also went beyond the original requirement in spotting the water pressure was low which he adjusted.
Customer in Woking, 30 May 2012   business
Power flush the central heating system, fit new pump, service boiler, check over system
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

We were able to get an appointment within in a week. We were kept informed at all stages of the work. Generally pleased with work, a very pleasant workman and apprentice.
Customer in Godalming, 16 May 2012   business
Alterations and improvements to heating system
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

An excellent tradesman, absolutely confident in his ability in all areas, have used them several times.
Customer in Guildford, 8 May 2012   business
Gas up refitted hob
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Another good job done by Steve, very reliable and efficient.
Customer in Farnham, 16 April 2012   business
Boiler maintenence
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Steve was asked to service an old boiler, it was found to be defective but he still tried to obtain spares and went out of his way to do so. Would recommend them.
Customer in Aldershot, 16 April 2012   business
Hob re-fitting
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Our company replaces worktops and naturally we require a gas safety fitter to re-fit the hob, Steve was recommended to us so we tried him. This was a small job but Steve was happy to take it on and the charge was below what we expected. Steve was running late but he still turned up after 7.00 pm!! Our client was delighted and so were we. Great service.
Customer in Farnham, 23 March 2012   business
Boiler repair
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I phoned Steve during the day and he came round after work as it was freezing and I had no heating. He was able to get the boiler going and its been running well since then. He was recommended to me by a friend and I have already recommended him to my mum.
Customer in Woking, 11 January 2012   business
New heating system
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Very professional, offering help whenever possible and friendly. Pleasure to have in my home.
Customer in Hindhead, 23 September 2011   business
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.