Checkatrade

Smartwood Flooring Ltd

131 monitoring reports, 12 have been received in the past 6 months.

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To protect the privacy of customers locations are displayed approximately.

Customer Monitoring Reports

Supply and install solid oak wood to hallway, kitchen and conservatory areas.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Smartwood Flooring are fantastic! Friendly great workmanship, excellent service all round. I would recommend this company.
Customer in Crawley, 3 April 2012 business
To sand and seal the kitchen and living room areas
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very good, reliable service. No hesitation in recommending.
Customer in West Grinstead, 28 February 2012 business
Renovate and partly refit floorboards
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 6Workmanship: 6 out of 10
9
Combined score: 9 out of 10
910

The gaps left between the boards in some places are quite excessive. The representative of the company when she came in said they could refit reclaimed boards where necessary as I had a wall removed ,the boards used appear to be new timber and are not in keeping with the original boards..
Customer in Worthing, 3 February 2012
Response from Smartwood Flooring Ltd:
The customers builders were going to originally install new pine floorboards where the wall had been removed, which she didn’t want so we supplied and installed reclaimed pine floorboards – we always do this when restoring/renovating pine floorboards - we uplifted a large section of original floorboards as the repair went across the boards (otherwise it would have meant putting in small pieces, which wouldn’t have looked right). We re-staggered original floorboards with our reclaimed boards and then re-fitted them, sanding & sealing the whole floor.We even installed a length of floorboard underneath the kitchen step.We checked with the customer before leaving to make sure that she was completely happy with the work that we had done and she confirmed that she was and then paid her bill.
business
Sand seal and restore original floor boards in dining room area.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Fabulous service from quote to completion of task Very efficient and lovely people. I would recommend this company.
Customer in Worthing, 18 November 2011 business
Install Kardean flooring to office.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

This form was an exceptionally good find for the flooring work required. Every aspect of their work was superb.
Customer in Worthing, 13 May 2011 business
Install custom made Beech woodblock flooring, sand and seal the lounge area.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Polite, professional and took pride in their work. Dealt without rancour with problem left by another company. Would be willing to show prospective customers their work with us.
Customer in Seaford, 13 May 2011 business
Sand, seal and restore original parquet flooring in hallway
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Quality of work superb, could not fault. Would have no hesitation in recommending
Customer in Worthing, 6 April 2011 business
Sand, seal and restore original floorboards in hallway, lounge, dining room
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very responsive customer service. Workmanship excellent, amazing transformation of our lounge.
Customer in Lancing, 28 January 2011 business
Install customers wood flooring to hallway, dining room and lounge
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Professional, informative, friendly and especially helpful when a minor repair was needed due to an accident on our part.
Customer in Steyning, 24 January 2011 business
Install new soild oak wood block flooring to the lounge/diner areas
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very happy with service received, punctual, meticulous and able to resolve any queries immediately.
Customer in Haywards Heath, 18 January 2011 business
Supply and install new oak mosaic parquet wood flooring to hallway, cloakroom dining room and lounge.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Generally excellent, only issue was with collateral damage to walls and poor fitting of skirting (which was made good).
Customer in Pulborough, 14 January 2011 business
Sand, seal and restore original wood flooring in sitting room.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Extremely professional. Provided helpful advice before having work completed to ensuite. Best result, cannot be faulted.
Customer in Littlehampton, 30 November 2010 business
Fitted wardrobes
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

They were really really good, very tidy, everything done to perfection finished job was fantastic and also they were very reliable so I am a very happy customer and would definately recommend them
Customer in Southampton, 17 November 2010 business
Supply and install oak parquet wood block flooring to the conservatory area.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Smartwood Flooring has done a magnificent job of our floor, we are so pleased we cannot fault them, friendly, efficient and helpful.  We would not hesitate to recommend them.
Customer in Shoreham By Sea, 20 August 2010 business
Sand, seal and restore original woodblock flooring in the lounge area.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The men were very friendly and courteous. They worked well and explained exactly what was involved so that we knew exactly what to expect. I would recommend this company.
Customer in Littlehampton, 29 June 2010 business
Restore original wood block flooring in hall way and other rooms
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very pleased with quality and conduct of work carried out and advice on options for flooring when doing quotation and after-care tips.
Customer in Caterham, 4 June 2010 business
Sand, seal and restore original woodblock parquet flooring in lounge area
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

The work of Smartwood to renovate our oak floors has transformed our house - worth every penny!
Customer in Coulsdon, 30 April 2010 business
sand, seal and restore original woodblock flooring in hallway and dining room areas
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Efficient and courteous, fitted us in at short notice to help our timetable, definitely recommend them.
Customer in Dorking, 15 March 2010 business
Sand seal and restore original parquet flooring in sitting room.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Well pleased with the workmanship and the result - would recommend happily.
Customer in Steyning, 26 February 2010 business
Sanding oak floor
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

My floor was in a parlous state, with damage in places and dirty.  I did not expect the fabulous result, and in fact friends have said the floor looks better than when first laid. I cannot recommend highly enough the courtesy, care and quality with everyone at Smartwood with whom I had dealings
Customer in Horley, 10 September 2009 business
Supply and install solid oak to the hallway area.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Very efficient and friendly family run business with the personal touch.
Customer in Billingshurst, 3 April 2009 business
Supply and install solid oak flooring to hallway, lounge and dining room areas.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The staff are so respectful of my personal effects and customer and all the family members. My place is hectic most of the time iwth children coming and going. I am delighted with my floors and impressed with the high standard of product and customer care. From start to finish.
Customer in Hailsham, 27 March 2009 business
Supply and fit quick step, laminate to office area.
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Very good service, reliable and value for money. Good advice about floor boards.
Customer in Pulborough, 17 March 2009 business
Sand, seal and restore original parquet flooring in the lounge area.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We didn't know we had the floor until we removed the carpet and having had the floor now restored, it is better than a carpet.
Customer in Crawley, 11 March 2009 business
Sand, seal and restore original pine floor boards in hallway, dining room and family room.
Scores:
7Tidiness: 7 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10
8.8
Combined score: 8.8 out of 10
8.810

Very reliable - quality of workmanship good. My floors look so much better, I would have them again.  I would recommend them.
Customer in Worthing, 14 January 2009 business
Install customers own solid oak wood flooring.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Very courteous and well run family company. Old fashioned style of working. 10/10. Great job.
Customer in Littlehampton, 31 December 2008 business
Supply and install 15mm 3-strip engineered oak flooring to the hallway area.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Excellent job - Later snagging revealed three minor problems that were put right immediately.  I would recommend them.
Customer in Brighton, 17 December 2008 business
Installed customers own solid oak wood flooring to hallway and dining room areas.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Smartwood Flooring are a friendly helpful team who epitomise.  The best of British workmanship, they are perfectionists. I would recommend them.
Customer in Worthing, 28 November 2008 business
Sand, seal and restore original oak flooring in the lounge area.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

This is an outstanding company who did a marvelous job on my floor.  I would recommend them.
Customer in Worthing, 21 November 2008 business
Sand, seal and restore original wood floors in hallway lounge and dining room.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

From quotation to completion, first class service with an excellent end result - Hall, lounge and dining room sanded and sealed. I would recommend them.
Customer in Worthing, 29 August 2008 business
Sand, seal, and restore parquet floor in hallway and bannister in stairway.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Utterly professional, knowledgeable and competent from the first survey to the actual work and after-care. All staff were reliable, courteous, and thoughtful in how they conducted their tasks. Their website and paperwork are impeccable. Recommended without reservations.
Customer in Burgess Hill, 15 August 2008 business
Sand, seal and restored original floorboards.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

This is the third time I have used this company and will certainly use them again.  I would highly recommend them.
Customer in Polegate, 11 July 2008 business
Sand seal and restore floorboards in bedroom area.
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 8Courtesy: 8 out of 10 8Workmanship: 8 out of 10
8.5
Combined score: 8.5 out of 10
8.510

Very professional, excellent job, very friendly service. I would recommend them.
Customer in Hove, 27 March 2008 business
Sand, sealed and restore the dining room area.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Very good and friendly people. They will probably be doing more work for me. I would recommend them.
Customer in Pound Hill, 18 March 2008 business
Supplied and installed oak parquet to hallway, lounge, dining room and sun roof areas.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Professional, excellent work, courteous delighted with end result. I would recommend them.
Customer in Sompting, 15 February 2008 business
Supply and install solid oak character grade to lounge.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

First class company operating to good standards. I would recommend them.
Customer in East Preston, 28 November 2007 business
Sand, seal and restore original floorboards in hallway, lounge and family room.
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10
8.8
Combined score: 8.8 out of 10
8.810

We were contacted by phone after the job to make sure we were happy - impressed by this simple courtesy. I would recommend them.
Customer in Worthing, 9 November 2007 business
Sand, fill & seal original parquet floor in the hallway area.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Good pre & post sale service. Work was completed speedily and effectively. I would recommend them.
Customer in Rustington, 8 October 2007 business
Sand fill and seal original mosaic parquet wood floor in the hallway area.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent work carried out by very pleasant workers and I would like to recommend them.
Customer in Goring, 5 October 2007 business
Sand, fill & seal original floorboards in hallway & lounge areas.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Excellent service right from the beginning & very friendly too. I would have no hesitation in recommending them.
Customer in Durrington, 4 October 2007 business
Supply and install solid oak wood flooring to hallway lounge and dining room areas.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

From start to finish thouroughly professonal. Flooring looks fautastic. no hesitation in recommending them.
Customer in Worthing, 20 September 2007 business
Supply and install quickstep laminate in oak natural to the dining room.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Estimate was done professionally at time started, workmanship was excellent and room left clean and tidy, excellent work and we would recommend them to anyone.
Customer in Lancing, 27 July 2007 business
Sand, seal and restore original mosaic parquet flooring.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

First class service from beginning to end. The single problem that occured was dealt with 1st thing the next working day. Heartily recommended, an extremely friendly team.
Customer in Horsham, 6 July 2007 business
Supply & install quickstep laminate in Oak to kitchen & dining room - Insurance
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

It's as they say "It did what it said on the tin" - Brilliant. I would Recommend them.
Customer in Worthing, 14 June 2007 business
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Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.