Checkatrade

Smile Cleaning

Smile Cleaning Feedback Scores
80 customer feedback reports
with an average score of 9.9 out of 10.
Works in
Ferndown, Fordingbridge, Wimborne, Bournemouth, Verwood, Poole, Ringwood, Salisbury Dorset&Hampshire
Contact
name: Mr Crispian Nelmes
address:
Old Brickyard Road, Fordingbridge, Hampshire, SP6 1PA
telephone: 01425 656603   Enlarged for easy dialing:
01425 656603
mobile: 07919 623739
email:
Company Profile

Smile Cleaning is based in Fordingbridge.  We have a wealth of knowledge and experience when it comes to any cleaning job.

We cover all local areas including Ringwood, Fordingbridge, Verwood, Wimborne, Ferndown, Bournemouth, Poole, Christchurch, New Milton, New Forest, Salisbury and Southampton.

We aim to leave you with a smile at the end of every job, so give us a try.        

Skills
Main work undertaken
Carpet Cleaning, Cleaner, Cleaning Services, Commercial Cleaning, Disaster/Trauma Cleaning, Domestic Cleaning, Driveway/Patio Cleaning, Emergency/Fire/Flood Cleaning, Ironing, Jet/Pressure Washing, Oven Cleaning, Stain Protection, Tenancy/Move Cleaning, Upholstery Cleaning
Accreditations
Checkatrade


  • Certificate of Specialist Operator Training  - Stage 1: Carpet, Upholstery & Curtain Cleaning Training
  • Certificate of Specialist Operator Training - Stage 2: Carpet, Upholstery & Curtain Cleaning Training inc. Basic Hard Floor
  • Certificate of Specialist Operator Training - Stage 3: Cleaning Business Start-up Marketing & Motivation Training
Company Information
Interviewed on: 22 May 2012 Public Liability Insurance: Current - Verified on 19 September 2012
Limited Company: No Insured by: NIG
VAT Registered: No Coverage amount (£): 2,000.000
References 4 received by Checkatrade

As part of our vetting procedure, these references consist of the first 5 processed feedback submissions which have been spot-checked/verified by Checkatrade.com when Smile Cleaning joined in May 2012.

Arrived at the time agreed. He was courteous and carried out a thorough job. His workmanship was outstanding and we would have no hesitation in recommending him and his services to our own customers, friends and family.
Trader in Fordingbridge, 25 May 2012
We supply them with cleaning products and equipment and have always found very to be very friendly and a pleasure to do business with. He appears knowledgeable and conscientious in his line of work.
Trader in Poole, 25 May 2012
We have used him to clean carpets in over 20 peoples houses. Prior to us doing a flea treatment. Plus having positive feedback from our customers.
Customer in West Moors, 25 May 2012
Excellent and thorough. I would definitely recommend them.
Customer in Verwood, 25 May 2012
Customer Monitoring Reports Showing 10 out of 80 (reviews based on work commenced)
Total recommendations: 80, average score 9.9 Last six months: 27 reports, average rating 9.8
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
End of tenancy clean.

'Smile' stepped in at the last minute after another company let me down. They carried out the clean exactly as asked and to a high standard. I would recommend them and they will be my first choice in the future.
Customer in Verwood, 17 May 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Oven and hob cleaning.

The work was done in my Mum' s flat and she said he did an excellent job. He was also friendly, she was happy to be by herself in the flat with him. She also reported that he cleaned up after himself. We are all very pleased with the service provided.
Customer in Fordingbridge, 14 May 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Deep clean to all carpets.

So pleased with the clean. Brilliant service and a pleasure to do business with! Thank you!
Customer in Verwood, 10 May 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Ironing and end of tenancy clean.

Crispian is fantastic. He is reliable, honest, punctual and he keeps you informed. I've used him a couple of times for ironing services as a catch up to clear the backlog that always accumulates and the rates are so reasonable that it doesn't hurt your wallet at the same time, which I know can be the case with other similar services. The end of tenancy clean was a breeze, Crispian even organised the window cleaner. The provision of receipts also helped to ensure the deposit was returned in full. I wouldn't have any hesitation in employing Crispian again (if I still lived in the area) to do a regular clean of the house and ironing service. I recommend him highly. Thanks again.
Customer in Fordingbridge, 2 May 2013  
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.810
Cleaning

Excellent service, reliable.
Customer in Fordingbridge, 29 April 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Cleaning of carpets and floors.

I desperately needed the carpets and floors deep cleaned before the end of the month due to house being rented out. Chris managed to fit me in at very short notice and was very easy to deal with and was very professional. Definitely will use again.
Customer in Fordingbridge, 29 April 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Shampoo of carpets.

Crispian arrived at the time arranged and soon set to work on cleaning the heavily soiled carpets, the end product was fantastic and we only wish we had booked him a lot sooner. An extremely pleasant and trustworthy personality, whom takes great pride in ensuring you are happy with the finished product. We wouldn't hesitate in enlisting his services in the future.
Customer in Fordingbridge, 25 April 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Cleaned my 2 bed flat.

Arrived on time, very professional and clear about the job. Cleaned the carpets which look as good as new and considering I live with 2 messy cats I'm impressed and would happily recommend to anyone! Thank you :)
Customer in Bournemouth, 22 April 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Communal carpet cleaning.

Carried out to an excellent standard. Very happy with the outcome.
Customer in Bournemouth, 17 April 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Two visits to a community centre for high cleaning, carpet and general cleaning.

Excellent and reliable service. Special requests were attended to without any problem at all. Would highly recommend.
Customer in Fordingbridge, 17 April 2013  
These are only the latest 10 customer monitoring reports. Click to see all 80 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.