Checkatrade

Smooth Moves

Member of Checkatrade for over 3 years
Smooth Moves Feedback Scores
107 customer feedback reports
with an average score of 9.8 out of 10.
Works in
Littlehampton, Worthing, Brighton, Bognor Regis, Arundel, East Susssex, Hampshire, Surrey, West Sussex
Contact
name: William Westley
address:
East Preston, Littlehampton, West Sussex, BN16 1BJ
telephone: 0800 025 3009   Enlarged for easy dialing:
0800 025 3009

01273 946053
email:
Company Profile

FLOOD RESCUE SERVICE, AS PART OF OUR SERVICE WE WILL NOW OFFER TO MOVE PERSONAL ITEMS TO A HIGHER LEVEL TO AVOID FLOOD DAMAGE...WE APPRECIATE HOW DISTRESSING THIS MAY BE AND WE ARE HERE TO HELP.

We are a family business that is growing fast, both in popularity and also in size. We have offices based all around the South and London, to bring you excellent customer satisfaction and friendly service locally, no matter where you live. Our details for these offices are as follows:   

National Free phone: 08000 253009

Head Office:            01903 774729

Brighton:                 01273 946053

East Sussex:          01323 403290

Mid Sussex:           01444 221755

London:                  02034  165525 

We are a friendly company that specialises in taking the stress out of moving home or office. We offer a full packing service as well as supply of boxes, bubble wrap and packaging. On delivery of items we can also unpack and display your belongings, so that your house becomes a home quickly and efficiently, leaving you to relax and enjoy the whole experience of moving with minimal effort and stress!

Having been in the removals trade for 10 years, I have noticed that it is the small things that most companies ignore, but make the biggest difference to the customer. We strive to be the best at what we do, and all feedback is appreciated, to further improve our service to every customer.

  • Removals (Home and Office, Domestic and Commercial)
  • Storage (Home and Office, Domestic and Commercial)
  • Full Wrapping, Packing and Unwrapping service
  • Local, Long Distance, National & International moves
  • Antique Transportation
  • Multi drop Courier Service
  • From Single items to Full loads
  • Uniforms worn at all times
  • Free, No Obligation Quotes
  • The Best Quality and Service Guaranteed
  • Excellent Rates
  • Hourly rate available
  • Boxes & Packaging are available

We also have an hourly rate system which is proving popular with people not wishing to use the full removal service. With this system you do not get the boxes and packaging supplied free of charge but we are happy to sell these separately. The hourly rate service can work out cheaper than a full removal service. Please call for details.

Written quotes are fixed prices, hourly rate includes diesel costs.     

Skills
Main work undertaken
House Removal, Removals/Storage
Also skilled in
House Clearance
Accreditations
Company Information
Interviewed on: 28 January 2010 Public Liability Insurance: Current - Verified on 29 January 2013
Limited Company: No Insured by: Chaucer
VAT Registered: No Coverage amount (£): 1,000,000
References 3 received by Checkatrade

As part of our vetting procedure, these references consist of the first 5 processed feedback submissions which have been spot-checked/verified by Checkatrade.com when Smooth Moves joined in January 2010.

Removals.
They where very clean tidy and polite on time and very careful and good at the job. I will use them again for removal. I would be happy to recommend this company.
Customer in Pulborough, 8 February 2010
House move.
They were very reliable, honest and very helpful in all aspects of my move. Nothing was too much trouble for them. Awfully nice bunch of boys!!
Customer in Pulborough, 8 February 2010
Very polite, punctual and stress free. Could not have done more to help me. Would definitely recommend.
Customer in Littlehampton, 8 February 2010
Customer Monitoring Reports Showing 10 out of 107 (reviews based on work commenced)
Total recommendations: 107, average score 9.8 Last six months: 18 reports, average rating 9.8
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
House removals

They were extremely efficient and helpful and very pleasant manner, we would highly recommend this company.
Customer in Sturminster Newton, 29 April 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
House content move to bungalow.

Very good - resolved space issues around washing machine plumbing in extremely well.
Customer in Littlehampton, 26 April 2013  
Scores:
-Tidiness: Not Applicable 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310
House removal.

Very good service, excellent price, friendly team, superb communication.
Customer in Bognor Regis, 20 April 2013  
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Private house move.

Very pleased, could not fault these guys. Went the extra mile and worked a minor miracle to get our large furniture into the small spaces would certainly use again and would recommend to others. Thanks again to Will, Ryan and the team.
Customer in Worthing, 19 April 2013  
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Removals

Friendly right from the first phonecall it continued untill the job was completed I would recommend them to anyone
Customer in Brighton, 16 April 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Complete house move.

Excellent service. Reliable, friendly and helpful. I would use them again and definitely recommend them.
Customer in Littlehampton, 15 April 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
A move from a private home into storage.

They made a stressful day one of ease. Very good from the booking through to completion.
Customer in Brighton, 13 April 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Excellent service. Polite and courteous.

Very nice people. Took great care with our goods.
Customer in Arundel, 27 March 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
3 bed house removal

Smooth Moves certainly lived up to their name, friendly outstanding service.
Customer in corfe mullen, 15 March 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Move of two bed house and contents of storage.

I cannot recommend Smooth Moves enough. From the first contact, the service was excellent. Will was extremely flexible as our moving date kept moving due to the chain holding things up. No charges were made for the change of date and Will was excellent with his communications. The day of the move Ryan and Wayne were prompt and had the vans packed up quickly and efficiently and were very tidy and were careful with our belongings. Nothing was too much trouble for them. Thanks again for the excellent service.
Customer in Arundel, 4 March 2013  
These are only the latest 10 customer monitoring reports. Click to see all 107 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.