Scores based on 106 reviews

Reliability & timekeeping

Invoice history based on 93 reviews.

Invoice History
Charged as per quote / estimate100%
Appointments reported as missed (6 months) 0
Average score 9.74
106 reviews
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Softflow Softeners 

We are water softener installers and salt supplies to domestic homes in the Essex area and have been in business since 1988.

Softflow is a family run business with myself, Matt and my brother Ben running the company. We took over from our Mother and Father over 2 years ago, now employing extra staff to provide the best client care possible.

I have been installing and servicing water softeners all my working life and believe that treating customers like I would like to be treated is key. This includes honesty, fairness and a caring attitude and it would be brilliant if you could recommend us to your family and friends so we can present these qualities to them also. has a fantastic way of letting you, the client, get to know how we work before you have even experienced it yourself. We believe Softflow have thousands of very happy customers all over the Essex area, so if you want to remove that dreadful lime scale from your house then give us a call so that we can come and give you expert advice about the best water softener for you. If you already have a water softener that needs more salt or a service then of course we can help you with that also.

All the best from Matt and Ben at Softflow Softeners. 

Based in

Danbury, Chelmsford, Essex, CM3 4LX

Works in

Chelmsford, Bishop's Stortford, Dunmow, Braintree, Maldon, Essex

Gallery 1 video 2 photos

Team photos

Matt Ager

Joe Coyne


Ben Ager