Checkatrade

Southern Domestic

Member of Checkatrade for over 2 years
Southern Domestic Feedback Scores
225 customer feedback reports
with an average score of 9.7 out of 10.
Works in
Southampton, Eastleigh, Winchester, Fareham, Ferndown, Dorset, West Sussex, Wiltshire, Hampshire
Contact
name: Mr Alan Wilcox
address:
Woolston, Southampton, Hampshire, SO19 9DX
telephone: 023 8032 8428   Enlarged for easy dialing:
023 8032 8428
fax: 023 8044 5197
email:
web:
Skills
Main work undertaken
Appliance Retailer, Appliance Services/Repair, Dishwasher Repair, Electric Cooker Repair, PAT/Appliance Testing, Tumble Dryer Repair, Washing Machine Repair
Accreditations
Checkatrade


Member of Retra number 093097.

Company Information
Interviewed on: 29 September 2010 Public Liability Insurance: Current - Verified on 11 April 2013
Limited Company: Registered as Southern Domestic Electrical Services (Hampshire) Ltd. No. 01036219 Insured by: Aviva Insurance
VAT Registered: No. 188 9653 89 Coverage amount (£): 5,000,000
References 3 received by Checkatrade

As part of our vetting procedure, these references consist of the first 5 processed feedback submissions which have been spot-checked/verified by Checkatrade.com when Southern Domestic joined in October 2010.

Polite, friendly service. Will match or beat internet prices on home electrical sales. When you phone them about repairs they will try to help you without sending someone first.
Customer in Southampton, 6 October 2010
Appliance repair
Informed, not pushy, good range of choice, with no specific make / brand being promoted over another. helpful and felt valued
Customer in Southampton, 6 October 2010
Appliance repair
Excellent, reliable & efficient
Customer in Southampton, 6 October 2010
Customer Monitoring Reports Showing 10 out of 225 (reviews based on work commenced)
Total recommendations: 225, average score 9.7 Last six months: 29 reports, average rating 9.7
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Find fault and rectify in washing machine

Fault diagnosed quickly. Machine tested and left in perfect working order, engineer very pleasant.
Customer in Southampton, 16 May 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Repair fan on oven.

Had to wait a few days, once appointment made, first class work.
Customer in Southampton, 15 May 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
First class service - very pleasant man.

The company was very helpful. The engineer was very pleasant when he came to fit me glass on the door.
Customer in Southampton, 15 May 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Fitted new thermostat to oven.

The whole service from initial contact to the completed service was very honest and efficient.
Customer in Southampton, 14 May 2013  
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Appliance repair.

Skilled person, knew his job.
Customer in Southampton, 3 May 2013  
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910
Bosch washing machine repair replaced motor brushes.

Arrived on time, courteous, recognised the fault quickly and repaired.
Customer in Alresford, 30 April 2013  
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Cooker repair

On time, friendly, efficient and helpful.
Customer in Fareham, 18 April 2013  
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910
Various.

For more than 40 years, we have purchased electrical items from Southern Domestic (i.E cookers, dish washers, washing machine, fridges and freezers). Their supply and maintenance has always been first class.
Customer in Southampton, 9 April 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Fit new light socket to cooker

Excellent!
Customer in Ferndown, 29 March 2013  
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310
Fit new motor to washing machine.

Prompt arrival at expected time. Good clean work and polite man.
Customer in Winchester, 27 March 2013  
These are only the latest 10 customer monitoring reports. Click to see all 225 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.