Sign In

SPS - Southern Property Support

Member of Checkatrade for over 4 years
SPS - Southern Property Support Feedback Scores
81 feedback reports
with an average score of 9.7 out of 10.
Works in
Crawley, East Grinstead, Lingfield, Horley, Haywards Heath, East Sussex, Kent, Surrey, West sussex
Contact
name: Craig Haylor
address:
East Grinstead, West Sussex, RH19 4AZ
telephone: 0800 878 6064   Enlarged for easy dialing:
0800 878 6064

01342 458971
mobile: 07712103538
email:
web:
Company Profile

We have over 25 years’ experience in the roofing industry between the two of us and have been established as SPS - Southern Property Support for over 8 years, allowing us to be proud to be highly skilled and experienced tradesman.

We will always fully complete one project before beginning another one, ensuring that you have our full attention throughout the project.

We will site manage the whole project and ensure that the work is completed to a very high standard and should ever any concerns arise, one of us will always be on hand to personally deal with these and ensure that you are 100% satisfied when the job is complete.

The work we undertake:

  • Tiling
  • Slating
  • Flat roofs
  • Hanging tiles
  • Small and large repairs
  • Fascias, soffits gutters
  • Re pointing
  • Single Ply
  • Moss removal and treatment

We will happily take on domestic and commercial work including:

  • housing estates
  • single domestic dwellings
  • warehouses
  • factory's
  • churches

We are fully insured.

Skills
Main work undertaken
Chimneys, Dormer/Roof Windows, Fibre Glass Roofing, Flat Roofing, Leadworks, Liquid Plastic Roofing, Moss Removal, Pitched Roofing, Polycarbonate Roofing, Roof Coatings, Roofer, Roofing Repairs, Rubber Roofing, Weather Coatings
Also skilled in
Fascia/Soffits/Guttering
Accreditations and Memberships
Checkatrade


Company Information
Interviewed on: 4 January 2010 Public Liability Insurance: Current - Verified on 20 December 2013
Limited Company: No Insured by: Brit Insurance
VAT Registered: No Coverage amount (£): 5,000,000
References 4 received by Checkatrade

As part of our vetting procedure, these references consist of the first 5 processed feedback submissions which have been spot-checked/verified by Checkatrade.com when SPS - Southern Property Support joined in January 2010.

Completed refurbs to my garage roof.
Excellent work and left the job clean and tidy.
Customer in Edenbridge, 10 February 2010
We know of them as being a reputable company.
Trader in East Grinstead, 28 January 2010
Work to roof carried out.
Reliable, clean on site, hard working and keep to the dates stated. I would be happy to recommend them.
Customer in Isleworth, 28 January 2010
Roofing work carried out.
Pleased with work, polite, will happily use them again. I would be happy to recommend them.
Customer in East Grinstead, 28 January 2010
Feedback Reports Showing 10 out of 81 (reviews based on work commenced)
Total recommendations: 81, average score 9.7 Last six months: 3 reports, average rating 8.2
Scores:
8Tidiness: 8 out of 10 1Timekeeping: 1 out of 10 2Courtesy: 2 out of 10 8Workmanship: 8 out of 10
4.8
Combined score: 4.8 out of 10
4.810
Repair to roof
Work dragged on for a few months, not kept informed. Constantly chasing for information and updates, dreadful communication. Very rude on the telephone. Damage was caused to the property, this was repaired but again had to chase.
Customer in Hove, 20 January 2014  
Response from SPS - Southern Property Support:
The reason the work dragged on for an extended period was because parts were ordered before Christmas, just before a spout of bad weather, these were out of stock and were put on back order, thus the delay in starting the work. Customer was phoning 4 - 5 times daily, even though we had explained the situation with the parts being on back order. We did our best to keep the customer informed of any changes to the situation. We refute the claim of being rude on the phone; all our call agents are trained to the highest standard in customer service. Three small black marks were noticed in the hall way. Our engineers had to carry all supplies and equipment up three flights of stairs, so the small marks were unavoidable unfortunately. These marks were fully repaired within 48 hours of us being made aware of the damage. We have apologised profusely on several occasions, and as a good will gesture have repaired the entire hall way.
SPS - Southern Property Support www.checkatrade.com/SouthernPropertySupport/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Quotation for emergency roof repairs.
Although not used in the end due to insurers Craig was very courteous and was willing to help when many others wouldn't due to the high demands after the storm.
Customer in Crawley, 30 December 2013  
SPS - Southern Property Support www.checkatrade.com/SouthernPropertySupport/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Repair/ replace velux window surrounds/ drainage channels.
It was done as described. It was towards the upper end of the quote, but I was kept updated throughout and there were no nasty surprises. They took a pride in the job and were very professional.
Customer in East Grinstead, 24 December 2013  
SPS - Southern Property Support www.checkatrade.com/SouthernPropertySupport/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Garage flat roof
Friendly and reliable service.
Customer in Crawley, 18 October 2013  
SPS - Southern Property Support www.checkatrade.com/SouthernPropertySupport/
Scores:
7Tidiness: 7 out of 10 3Timekeeping: 3 out of 10 7Courtesy: 7 out of 10 3Workmanship: 3 out of 10
5
Combined score: 5 out of 10
510
Flat roof chimney
Disappointed
Customer in ', 19 June 2013  
SPS - Southern Property Support www.checkatrade.com/SouthernPropertySupport/
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Repairs to porch roof.
They kept the site tidy, cleaned up very well.
 Repeat Customer in Croydon, 21 March 2013  
SPS - Southern Property Support www.checkatrade.com/SouthernPropertySupport/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Repairs to main house tiles.
Very good at what they do and will be renewing it next year.
 Repeat Customer in Croydon, 11 March 2013  
SPS - Southern Property Support www.checkatrade.com/SouthernPropertySupport/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
New ridge tiles to main house.
I have used this company in the past, I was pleased then, and now I am pleased again.
Customer in Headley, 1 March 2013  
SPS - Southern Property Support www.checkatrade.com/SouthernPropertySupport/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Carpet cleaning.
Lovely man and he did a fantastic job.
Customer in Worthing, 1 February 2013  
SPS - Southern Property Support www.checkatrade.com/SouthernPropertySupport/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Rendering to parapet walls.
SPS have totally transformed my parapet walls. I will be recommending to others.
Customer in Wallington, 6 December 2012  
SPS - Southern Property Support www.checkatrade.com/SouthernPropertySupport/
These are only the latest 10 customer monitoring reports. Click to see all 81 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.