Checkatrade

Stephen Smith Roofing

37 monitoring reports, 2 have been received in the past 6 months.

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Customer Monitoring Reports

Replace broken roof slates
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Steve turned up early the day after I rang him to give me a quote; and then came round the following morning to do the work. He rang during the job to advise that a few more slates had slipped and did I want them replaced - which I did. He quoted me a new price and stuck to that price. He was very flexible in terms of fitting in with me, very prompt and responsive, and from what I can see has done a very good job. I would have no hesitation in recommending him.
Customer in West Byfleet, 3 May 2012 business
Replacement of wind damaged veranda roof panels/guttering
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Home visit promptly after phone call - assessed work to be carried out and made roof temporarily safe -arranged next day visit to carry out work. Work carried out with ongoing discussion - result 100 percent satisfactory. Sensible costing as first agreed, would highly recommend
Customer in Woking, 6 January 2012 business
Rebedding and pointing of roof valley and replace broken tiles. Moss removal.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Mr. Smith responded quickly to my initial enquiry. He gave a breakdown of costs in his estimate. The work was completed approximately two and a half weeks later. Scaffolding was erected and removed at the agreed times and the roofing work was done quickly and efficiently. I was kept informed throughout and everyone involved was courteous. The roof looks very good after the removal of the moss.
Customer in Woking, 24 October 2011 business
Chimney pot repair, cleaning of gutter, roof finial repositioning, broken tile repair
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Stephen and Marcus were very polite and carried out their work efficiently. When contacted, Stephen promptly gave an assessment of what needed to be done and provided a cost estimate.
Customer in West Byfleet, 17 October 2011 business
Felt and battoned whole roof. Replaced slate tiles on main roof and put new slate tiles on second roof.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Steve and his assistant were reliable, polite and courteous at all times. I was consistently kept informed of work in progress. I am happy with the job done.
Customer in Egham, 1 October 2011 business
Re-roof using new slate, new guttering and demolition of chimney stack
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

"Excellent Roofer" - How often do you see those two words, side by side and in the same sentence? Steve has a no-nonsense but fair approach and provided good value for money. He was adaptable on what turned out to be a complex job. In an industry where there seem to be numerous unscrupulous contractors; I couldn't recommend Steve more highly.
Customer in Egham, 26 September 2011 business
Examination of roof and cementing ridge tiles and gutter inspection.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Stephen gave a fair estimate, he and his partner worked well and were honest. Polite and friendly. They ere no "extras", no money up front and the job was done neatly and well.
Customer in West Byfleet, 1 July 2011 business
Replace flat roof felt 3mX2m, cleared and connected down pipes
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I found them (Phil and Steve) polite and they explained what they were going to do prior to doing the work and I did not feel pressured to use their services after receiving their competitive qoutation. They went the extra step and cleared the roof gutters, fixed a couple of loose bricks in addition to doing the flat roof. It has rained for a couple of days now and have not seen the usual signs of water where I did before. I am glad I used them and will recommend them to my friends, without hesitation. Thank you very much, Kus
Customer in Guildford, 5 November 2010 business
Roofing
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Would recommend without hesitation, only company that gave a full breakdown of costed materials, schedule, scaffolding, labour etc.
Customer in Weybridge, 7 September 2010 business
Replace flat roof on residential homes boiler room. Fascia and guttering.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Having called several roofers, Stephen was prompt on his inspection and quote, during which time he dealt with a wasps nest without prompting. He carried out work when he said he would and explained fully the work being done. He and his workers were polite, friendly and very tidy. Excellent!
Customer in Woking, 22 July 2010 business
Roofing.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Efficient service - no nonsense quote - job completed within 3 weeks - professional attitude.
Customer in Woking, 19 March 2010 business
Guttering
Scores:
10Tidiness: 10 out of 10 -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very pleased with the work done, could not be faulted.
Customer in Guildford, 20 February 2010 business
Replacement of valley felt, re-felt hip ends and re-point.  Replace rotting facia.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A prompt temporary repair to a leaking valley was carried during inclement weather. We were very pleased with the follow up permanent work done. Reliable, helpful and polite. I would recommend them.
Customer in Woking, 5 February 2010 business
replacement of roofing felt on shed with flat roof
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

The shed roof was completed within the time scale and it looks as if the he has done a good job however there does need to be longer span of time before I can confirm that the work is of sufficient standard.
Customer in Addlestone, 19 December 2009 business
Roofing
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We found Stephen and his assistant very reliable and were very happy with the job they did.
Customer in Addlestone, 20 November 2009 business
Repair to roof - slates came off
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Efficient, reliable, good value and professional. I would be very happy to recommend Stephen based on the service he provided.
Customer in West Byfleet, 16 November 2009 business
Replacing roof tiles and realining gutters.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very polite and careful workmanship. I would recommend them.
Customer in West Byfleet, 6 November 2009 business
reroofing of period house
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Steve has done an excellent job on a difficult roof needing to satisfy construction issues as well as building regulations.
Customer in Woking, 1 October 2009 business
Roofing.
Scores:
7Tidiness: 7 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 8Workmanship: 8 out of 10
8
Combined score: 8 out of 10
810

Gave a reasonable price and carried out the work to a good standard. Would recommend and use him again.
Customer in Reigate, 28 August 2009 business
ROOF LEAKING
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

RELIABLE-KEPT ME INFORMED OF COSTS/WORK REQUIRED TIME KEEPING GOOD ALSO USED INITIATIVE TO CLEAN OUT A GUTTER! WOULD USE AGAIN
Customer in Weybridge, 22 July 2009 business
Roofing works
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Reliable and pleasant, we have used him many times before and will continue to do so. I would recommend them.
Customer in Woking, 16 July 2009 business
Fit tile vents
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 7Workmanship: 7 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Reliable, helpful and polite. I would recommend them.
Customer in Weybridge, 7 July 2009 business
Slate repair
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Reliable, punctual, cheery and informed about roofs. I would recommend them.
Customer in West Byfleet, 6 July 2009 business
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.