Steve Holden
Checkatrade membership number:
3609Member of Checkatrade for over
8 years
103 customer feedback reports
with an average score of
9.6 out of 10.
Works in
Bognor Regis, Littlehampton, Chichester, Arundel, Ferring, West Sussex
Contact
Welcome to our Checkatrade page and thank you for taking the time to look into our details. Steve Holden has been established for 26, offering quality advice and services in the following areas:
Services Offered
- All aspects of Carpentry and Joinery
- Kitchens
- Bedrooms
- Fitted Furniture
- Door fitting
We pride ourselves in offering a prompt, efficient service and are always conscious of our customers needs. We are also pleased to offer free estimates, offer a no call out fee policy & fully guarantee all of our work.
I joined Checkatrade to be able to give our customers past, present and future an informed choice from our recommendations.
Please feel free to contact us to discuss your individual needs and requirements, i'm are always happy to help”.
Main work undertaken
Built In Furniture, Cabinet Makers/Handmade Furniture, Carpenter, Door Fitting/Hanging, General Carpentry, Handmade Kitchens Designed/Installed, Joinery, Kitchen Supplier & Installer, Log Cabins, Staircases, Truss Roofing, Wooden/Timber Structures
Also skilled in
Conservatories, Fitted Wardrobes, Kitchen Fitters, Loft Conversions, Picket Fencing
These references were checked by Checkatrade when
Steve Holden
joined in
June 2003.
Carpentry and Joinery.
Mr Holden was friendly, helpful and punctual. His standard of work was excellent.
I would be happy to recommend them to others.
Customer in Worthing,
3 July 2003
Trade Reference.
Were suppliers only and cannot comment on workmanship, however, their monthly trading account in conducted within our conditions of trade.
We would be happy to vouch for them as being a reputable company.
Trader in Chichester,
1 July 2003
Fitted wardrobes and built in drawers.
Was helpful in suggestions on the style of things and even a more economical way of achieving it (not cheaper). He was recommended to me and I was very pleased and hope to get him to do more work.
I would be happy to recommend them to others.
Customer in East Preston,
24 June 2003
Steve built and fitted a new garden gate for me.
The workmanship was excellent and nothing was too much trouble. I would certainly employ him again, and have no hesitation in recommending his services to others.
I would be happy to recommend them to others.
Customer in East Preston,
24 June 2003
Carpentry work.
Steve is reliable, happy to do what ever his customersrequire and the quality of his work is excellent.
I would be happy to recommend them to others.
Customer in Rustington,
24 June 2003
|
Total recommendations:
|
103, average score 9.6
9.6
|
Last six months:
|
6 reports, average rating 9.7
|
1010
2 new units in kitchen, new kitchen floor.
Cheerful, very helpful, kept me informed at all times. Would use again and recommend.
Customer in Worthing,
16 November 2011
business
0.3
1010
Hanging 4 doors and fitting door furniture.
Punctual arrival - cleaned after queried satisfaction per door - explained after care - extremely polite - will definitely recommend to anyone.
Customer in Bognor Regis,
14 November 2011
business
0.3
1010
Replacing upstairs doors
Excellent service, friendly, helpful and job well done.
Customer in Littlehampton,
11 November 2011
business
0.3
8.310
Installation of corner cupboard and shelves
A competent carpenter but he always seemed in a hurry to be elsewhere. The quality of the work was adequate but not exceptional for the price charged, I found that the shelves only primed on one side. No paperwork has been received to date.
Customer in Arundel,
14 October 2011Response from Steve Holden:
In response to the customers comments, I note that the actual scores aren't low and certainly the customer gave no indication that they were in anyway unhappy when I completed the work. I have since contacted them and the main problem was that in my estimate I have said I would undercoat the shelves and on the day I did the work I completely forgot that. Had they mentioned it at the time I would of course have done it for them. As a result I have given them a refund. With respect to the comment about 'always in a hurry to be elsewhere', on the day that I did the work I was going away for the weekend and had a ferry to catch. I did mention this to them in advance and as far as I was concerned this did not prevent me from delivering a good service - and the scores of three 8's and one 9 seem to support this. You will see from all my other feedback that I normally get scores for 9 or 10 so it is therefore disappointing to received this negative comment. I would much prefer that the customer had contacted me to say that they were not entirely happy and I would have rectified it immediately. I pride myself on doing high quality work and aim to have customers that are 100% happy. I have many repeat customers and much of my work is through recommendations.
business
0.3
9.810
Timber work to reinforce stair landing to correct sagging.
Very good tradesman, diagnosed the problem quickly and remedied same efficiently. Friendly and professional.
Customer in Ferring,
18 August 2011
business
0.3
910
Fitting new balustrade and handrail.
Steve was friendly, knowledgeable and efficient. I would recommend this company.
Customer in Bognor Regis,
11 August 2011
business
0.3
1010
Supply and hang 6 replacement internal doors and new furniture.
Punctual, polite and sociable with very professional workmanship.
Customer in Bognor Regis,
1 August 2011
business
0.3
1010
Fitted a wardrobe in bedroom
Good, friendly service and provided the wardrobe as required.
Customer in Bognor Regis,
15 July 2011
business
0.3
1010
New kitchen
Steve takes pride in his work to produce an excellent job, I would recommend him to anyone.
Customer in Bognor Regis,
3 June 2011
business
0.3
These are only the latest 10 customer monitoring reports. Click to see all 103 reports!
