Checkatrade

Surelock Homes

199 monitoring reports, 80 have been received in the past 6 months.

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To protect the privacy of customers locations are displayed approximately.

Customer Monitoring Reports

Open and adjust UPVC door.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Arrived promptly and did a good job polite and efficient. I would recommend this company.
Customer in Waterlooville, 18 May 2012 business
Gain entry to garage.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Arrived early and opened and replaced garage door lock, excellent service. I would recommend this company.
Customer in Havant, 18 May 2012 business
Service lock not working.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Arrived within time stated and work completed satisfactorily. I would recommend this company.
Customer in Fareham, 12 May 2012 business
Garage door lock changed
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Paul was sent to me having been subcontracted by Sleepsafe LS Ltd who charged me £75 labour, double Paul's own rate. Sneaky b@st@rds! Paul did a great job and even came back to help me out when I couldn't get the door closed due to an issue completely unrelated to the new lock. I now FULLY appreciate the value of Check a trade and recommend it everybody.
Customer in Fareham, 11 May 2012 business
Fixed new lock and door handle system
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent work - the job took longer than expected as it was an old steel embodied plastic door but Surelock still charged what they had quoted which was clearly well below the usual price. I cannot recommend them enough - if you need a locksmith in South East Hampshire must be your first choice!
Customer in Fareham, 11 May 2012 business
Emergency callout after locking myself out of my home.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Prompt services, rate/call-out fee very reasonable for a Sunday evening. Managed to regain entry to my flat without damaging the door or lock. Paul worked quickly, was very knowledgeable about his trade and genuinely friendly!
Customer in Portsmouth, 6 May 2012 business
Very efficient.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very good service arrived on time given and very pleased. I would recommend this company.
Customer in Portsmouth, 4 May 2012 business
Gain entry.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service. I would recommend this company.
Customer in Chichester, 3 May 2012 business
Replace UPVC gear box.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service and I would recommend this company and use again.
Customer in Gosport, 1 May 2012 business
Fitted lock to shed.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very satisfied with all round service. I would recommend this company.
Customer in London, 26 April 2012 business
Replaced lock in back doors as no longer working.
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Quickly came assessed new lock on Friday fitted Tuesday delayed due to getting parts and weekend occurring. I would recommend this company.
Customer in Gosport, 24 April 2012 business
Front door entry, keys locked inside
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very satisfied, call was attended promptly and courteously. Well done.
Customer in Fareham, 24 April 2012 business
Gain entry.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very efficient. I would recommend this company.
Customer in Petersfield, 15 April 2012 business
Replace lock.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, fast arrival polite friendly problem rapidly solved. I would recommend this company.
Customer in Portsmouth, 12 April 2012 business
Entry to home due to keys locked inside home
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Paul was on scene within 20 minutes as promised and I was in my home 3 minutes later. Paul is a friendly courteous guy and I have no hesitation in recommending his services. Thank you for all your help.
Customer in Emsworth, 12 April 2012 business
Broken front door lock
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Paul arrived at my home within 10 mins of calling him and work done quickly and efficiently. I was kept informed what was required and shown as he went along. I will use Paul again but I hope I don't have to!
Customer in Portsmouth, 29 March 2012 business
Jammed doorlock
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Quick, cheerful service, no probs, definitely recommend.
Customer in Waterlooville, 26 March 2012 business
Change cylinder.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Quick and efficient he stuck to the time given, helpful and thoroughly carried out the work. I would recommend this company.
Customer in Portsmouth, 19 March 2012 business
Replace fault latch.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Speedy response, very good service. I would recommend this company.
Customer in Fareham, 19 March 2012 business
New lock and chain.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent on time fixed efficiently and tidy. I would recommend this company.
Customer in Hayling Island, 18 March 2012 business
Locked out - gained entry
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

On time, gained entry very efficiently, no damage done, very polite.
Customer in Portsmouth, 12 March 2012 business
Change lock.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent, very friendly and quick service and I would recommend this company.
Customer in Fareham, 5 March 2012 business
Replace locks
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Needed to replace lock due to break in, have used this company before and they did an excellent job.
Customer in Chichester, 3 March 2012 business
Replace gearbox at front door.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very good arrived at time booked work completed efficiently and tidily. I would recommend this company.
Customer in Littlehampton, 2 March 2012 business
Replace broken lock
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I called out this company as my door lock was broken, he was on time, gave me a price and stuck to it and did a good and tidy job. I would recommend.
Customer in Southsea, 2 March 2012 business
New locks.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Fantastic service. Really friendly, punctual, tidy. Would recommend.
Customer in Portsmouth, 1 March 2012 business
Fitted window and patio door locks
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very quick response to initial enquiry. Paul is really helpful, he gave some good advice about security and fitted good quality locks at agreed price. Would definitely recommend.
Customer in Portsmouth, 25 February 2012 business
Lock removed/repaired on UPVC door.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, very quick response, informative and helpful.
Customer in Portsmouth, 20 February 2012 business
Replaced night latch, mortice lock and star bolt.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Paul arrived within an hour of my call and quickly gave me a quote for the changes I requested. He carried out the work professionally and courteously and charged the agreed price. The locks and workmanship are of a good quality and my hallway was left clean and tidy. I would certainly use Surelock Homes again.
Customer in Waterlooville, 14 February 2012 business
Installed new locks
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Paul turned up at the time we had arranged and carried out the work requested to change the cylinder Yale lock. All done very effortlessly, putting our minds at rest at the agreed price. Very nice guy would totally recommend.
Customer in Fareham, 13 February 2012 business
Changed lock
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Had my keys stolen so was a bit worried that someone may break into my house when I was out so had lock changed and a night chain fitted. Called Paul from Surelock Homes who was with me in very quick time as I was worried I was very happy with that, he straight away put my mind at rest which I was very grateful for, top marks Paul and many thanks once again.
Customer in Chichester, 12 February 2012 business
Open locked front door
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Paul turned up within 20 minutes of phoning him, and he had the door open within another 10 minutes - very impressed.
Customer in Portsmouth, 10 February 2012 business
Changed patio lock and replaced handles
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent work. Paul was on time, courteous and the job was done quickly with no mess. We changed what we wanted whilst Paul was here and he was able to accommodate us with no problems. Definitely would recommend!
Customer in Southsea, 10 February 2012 business
To gain access to my property
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Was quick to get to me and told me what he was going to do and then got on with it. He also offered a solution to stop me doing it again.
Customer in Waterlooville, 5 February 2012 business
Gain entry to mortice.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Fast and efficient. Rang at 9am - job done by 11am. Courteous, clean and tidy. Definitely recommend.
Customer in Portsmouth, 26 January 2012 business
Changed locks on shop door
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Called Surelock homes as a friend of mine has used them in the past and she recommended them to me, and am very glad she did was not sure if they would travel this far as I am in Littlehampton but he was with me that morning and changed all the locks that I needed changing done it for a very reasonable price as well. Will recommend to anyone thank you.
Customer in littlehampton, 25 January 2012 business
Changed faulty front door lock and backdoor handles
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very happy with the service provided very friendly service will certainly use again in future
Customer in Gosport, 13 January 2012 business
Gain Entry / Replace Locks
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

My company uses Surelock on a regular basis, any lock problem we always call Sure Lock, very trustworthy and efficient couldn't recommend enough.
Customer in Havant, 5 January 2012 business
Changing Lock
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Arrived within an hour to fix my emergency lock problem Efficient, clean courteous - would recommend to anyone
Customer in Southsea, 5 December 2011 business
Entry to property and new door lock fitted to front door.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

An emergency call out, prompt response, fast job to gain entry and fit a new lock and keys, an excellent service, friendly, professional.
Customer in Fareham, 29 November 2011 business
New lock on door.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very good and very helpful. I would recommend this company.
Customer in Portsmouth, 25 November 2011 business
Property lock changes.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We are a Spanish based property company who use Surelock Homes for our properties in Portsmouth UK. Have always found Paul a pleasure to deal with and he is always happy to help, he takes a lot of pressure of us as a company being so far away. Thanks Paul for all your help
Customer in TENERIFE, 8 November 2011 business
Remove broken key from lock
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Would highly recommend Surelock Homes, the job was carried out quickly and efficiently. Although the job was pretty straight forward it was done without fuss and I was then given additional information on where I could get a new key cut. Can't fault the service or the price. Excellent.
Customer in Portsmouth, 28 October 2011 business
Lock changes
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Have used surelock homes a few years ago and found him very helpful and polite needed new locks for my flat and paul was with me in quick time and replaced all my locks once again a top notch service from a honest reliable locksmith company
Customer in Southsea, 23 October 2011 business
Replacement of mechanism
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Called Paul this morning, and he was here within half an hour! Paul was very polite, knowledgeable and completed the work for a very reasonable price. I had read Check-a-Trade before calling him, and would agree with all the comments made. Highly recommended.
Customer in Portsmouth, 14 October 2011 business
Locked out.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Quick to turn up 10 mins would recommend to anyone.
Customer in Portsmouth, 12 October 2011 business
Change of lock
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I have used this company 3 times before, good price and punctual.
Customer in Portsmouth, 9 October 2011 business
3 x key pads installed
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service from start to finish. Excellent quote, polite and very reliable.
Customer in Portsmouth, 2 October 2011 business
Two double glazed door lock barrels
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Wow rang him at 12.45 he arrived at 13.15 looked at the job gave us a quote did the job and was gone by 13.30. Very impressed, nice man . His work his guaranteed and love the company name. Will definately recommend him.
Customer in Portsmouth, 1 October 2011 business
Repair broken lock and door mechanism on upvc exterior door
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Efficient, honest and informative. Our broken door was a challenge. Nevertheless Paul worked out a solution and saved the day! Have kept his business card in a safe place as would certainly use his expert svc again. Thank you.
Customer in Waterlooville, 22 September 2011 business
Changed strip to upvc door
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

What a good locksmith company this is, was cheapest quote I had out of 5 others that I called, and was a very charming young man, very polite and very honest, I was told by friends to always use Checkatrade, now I know why. Top marks to you Paul and thank you for all your help.
Customer in Southsea, 16 September 2011 business
Remove jammed key in lock
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Rang the company at 9am, got a detailed description of what the problem might be and what would need to be done to fix it (along with quote). Paul said he would be with us at 10.30am, and arrived 10 minutes early. All the work was done as described, and we were kept informed of all actions taken; Paul also advised on what other steps would need to be taken at a later date. All in all, excellent service and very well priced.......another successful case closed for Surelock Homes !!
Customer in Waterlooville, 7 September 2011 business
Removed seized Euro lock in front door and replaced with new.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Paul was able to visit very quickly, and resolved the problem very efficiently. The price was very competitive, and the work done was excellent. I will certainly use this company again the next time I need a locksmith, and would not hesitate to recommend them to a friend.
Customer in Portsmouth, 19 August 2011 business
Could not lock my door
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

What an excellent locksmith firm this is! Called Surelock homes at 11pm as could not lock my front door was in a panic, Paul arrived within half an hour of my call and sorted the problem out, his price was excellent for the time of night I had to call him out...... thanks a lot.
Customer in Portsmouth, 9 August 2011 business
Various lock changes
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The work was always finished to a good standard with minimum fuss
Customer in Bournemouth, 8 August 2011 business
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Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.