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Sussex Stove & Chimney Systems Ltd

32 monitoring reports, 3 have been received in the past 6 months.

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Customer Monitoring Reports

Chimney work.
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

We are pleased with our new log burner - thank you.
Customer in Peacehaven, 1 April 2012 business
Sussex Stove & Chimney Systems Ltdwww.checkatrade.com/SussexStoveAndChimneySystems
Installation of wood stove
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I had two other companies quote for this job, but what appealed to me about Sussex Stoves was that they were highly competitive in their price, AND were able to do the WHOLE job - that is they were able to take out the old brick fireplace, open up the hearth, lay the hearth limestone tiles, and make good at the end, in addition to the installtion of my Moros stove and flue liner, The stove installation was carried out quickly with efficiency and professionalism. There was a slight problem with my chimney in that it was too small at one place for the liner to come down. Tim was unpeteturbed and found the solution which involved breaking into the chimney flue further up the chimney breast. All was made good, the plastering was excellent, and the general standard of work exemplary. I found Tim and his team easy to communicate with, helpful and there were no extra or hidden costs to this job. I would highly recommend him.
Customer in Lewes, 26 January 2012 business
Sussex Stove & Chimney Systems Ltdwww.checkatrade.com/SussexStoveAndChimneySystems
Two multi fuel burners installed
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Superb. Tim is a highly skilled professional and is courteous. A pleasure to have him around. We felt form the outset that we were in good hands and had every confidence in his work. Highly recommended for his knowledge, experience and attitude.
Customer in Seaford, 16 December 2011 business
Sussex Stove & Chimney Systems Ltdwww.checkatrade.com/SussexStoveAndChimneySystems
Installation of wood burning stove and flue
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Clean, efficient, very helpful and polite. Good time keeping and readily returned when there was a slight problem.
Customer in Lewes, 9 November 2011 business
Sussex Stove & Chimney Systems Ltdwww.checkatrade.com/SussexStoveAndChimneySystems
Refitted a wood burning stove and flue that was improperly installed by another firm.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Really quick, professional, tidy and very reasonable. They were extremely helpful and made every effort to put right the work done by the other company at a very fair price. I cannot recommend them highly enough.
Customer in Steyning, 8 November 2011 business
Sussex Stove & Chimney Systems Ltdwww.checkatrade.com/SussexStoveAndChimneySystems
Fit hearth and stove
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Gave us excellent advice on choosing our wood burner and fitted with the minimum of fuss or disruption. Highly recommended and very knowledgeable.
Customer in Seaford, 3 November 2011 business
Sussex Stove & Chimney Systems Ltdwww.checkatrade.com/SussexStoveAndChimneySystems
Lined chimney and fitted 5kw multi fuel stove
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Tim and his colleague were most polite, efficient and professional. They were very aware of possible mess and totally covered the room with plastic sheeting. They kept me informed of their progress throughout the installation. I won't hesitate to recommend them. Well done fellas.
Customer in Seaford, 2 November 2011 business
Sussex Stove & Chimney Systems Ltdwww.checkatrade.com/SussexStoveAndChimneySystems
Fitted woodburner with chimney lining and solid slate hearth.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Tim was absolutely outstanding. He was upfront with the cost, work needed and timeframes, and they were all what he said they would be. He was competitive with both cost and time with all of the other quotes that we obtained. He was flexible with the workdone. The work was done to a high standard, and we are really happy with the end result. I would have no hesitation in recomending his services.
Customer in Brighton, 17 October 2011 business
Sussex Stove & Chimney Systems Ltdwww.checkatrade.com/SussexStoveAndChimneySystems
Installation of wood burning stove and brick fireplace.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Tim was very helpful and gave us advice and information at the beginning of the process. The installation was completed with absolute minimum disruption and mess. We are so thrilled with the result and look of our new wood burner - can't wait to use it. Would highly recommend. Thanks Tim.
Customer in Newhaven, 15 September 2011 business
Sussex Stove & Chimney Systems Ltdwww.checkatrade.com/SussexStoveAndChimneySystems
Installation of Wood burning Stove
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

All work was carried out to a high standard without mess. I would not hesitate to recommend Tim and Mark to anybody wanting great workmanship and good value for money
Customer in Pulborough, 29 July 2011 business
Sussex Stove & Chimney Systems Ltdwww.checkatrade.com/SussexStoveAndChimneySystems
Installation of a wood burner, removal of old fire and amending the fireplace to accommodate new burner, then, lining chimney and making good!
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Expert and impartial advice from the start. We could have spent all day chatting and asking advice, there was no rush or pressure whatsoever. On the day of installation, the tidiness and workmanship was outstanding. A total expert in the field and true gent!
Customer in Newhaven, 16 July 2011 business
Sussex Stove & Chimney Systems Ltdwww.checkatrade.com/SussexStoveAndChimneySystems
Chimney systems.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I found Mr and Mrs Upfield extremely helpful and polite. I would happily recommend them to anyone who wanted a log burner installed.
Customer in Brighton, 1 July 2011 business
Sussex Stove & Chimney Systems Ltdwww.checkatrade.com/SussexStoveAndChimneySystems
Installing a wood burning stove and connecting to an existing chimney
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

This company was a pleasure to deal with. The work was done in record time despite being an awkward connection to the existing (Two previous companies had been unable to quote judging it too difficult) We are thoroughly delighted with the result and cannot recommend this company more highly.
Customer in Seaford, 28 June 2011 business
Sussex Stove & Chimney Systems Ltdwww.checkatrade.com/SussexStoveAndChimneySystems
Remove old liner, fit new liner and connect stove
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very impressed. Tim and Mark were friendly, efficient and left the place spotless. They did exactly what they said they would to a good standard. Tim was also very helpful demonstrating how to operate and get the best out of my stove. Would recommend.
Customer in Haywards Heath, 16 June 2011 business
Sussex Stove & Chimney Systems Ltdwww.checkatrade.com/SussexStoveAndChimneySystems
Install wood burner and chimney flue
Scores:
9Tidiness: 9 out of 10 0Timekeeping: 0 out of 10 8Courtesy: 8 out of 10 9Workmanship: 9 out of 10
6.5
Combined score: 6.5 out of 10
6.510

Re-fit wood burner which had been previously fitted temporarily
Customer in Newhaven, 26 February 2011
Response from Sussex Stove & Chimney Systems Ltd:
The works for this customer were carried out by our company, but we used sub-contractors. We have since stopped using the said sub-contractors, as we found them to be unreliable and their workmanship was not up to our standard.
business
Sussex Stove & Chimney Systems Ltdwww.checkatrade.com/SussexStoveAndChimneySystems
Stove and Chimney Installed Into New Build
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I found Tim and his team to be reliable, professional and very helpful. He did a fantastic job and I haven't stopped recommending him to people. If you need any stove and chimney related work, I would definitely call Tim before anyone else.
Customer in Lewes, 19 July 2010 business
Sussex Stove & Chimney Systems Ltdwww.checkatrade.com/SussexStoveAndChimneySystems
Re-build chimney stack, fit chimney liner and wood burner
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A very honest and reliable service provided by Tim and team. There was a problem with our chimney that meant this wasn't an easy job but this didn't faze them at all. Tim is very knowledgeable and gave us advice about choosing wood burners. Friendly and helpful we would absolutely recommend them.
Customer in Seaford, 6 July 2010 business
Sussex Stove & Chimney Systems Ltdwww.checkatrade.com/SussexStoveAndChimneySystems
Installation of Woodburner and Flue
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Very happy with Tim's work. Even though the job did not turn out to be quite as straightforward as he had thought, he charged us the price he quoted. We would recommend..
Customer in Lewes, 5 July 2010 business
Sussex Stove & Chimney Systems Ltdwww.checkatrade.com/SussexStoveAndChimneySystems
Installation of new woodburner and chimney lining
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Tim and his team have done an excellent job and we would thoroughly recommend them. The work was reasonably priced and completed to an excellent standard. Thanks guys!
Customer in Brighton, 14 May 2010 business
Sussex Stove & Chimney Systems Ltdwww.checkatrade.com/SussexStoveAndChimneySystems
Stove installed, chimney breast widened
Scores:
8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.810

The work was done to a good standard, I was happy with the end product and have enjoyed use of the stove since the work was done and had no problems.
Customer in Brighton, 30 October 2009 business
Sussex Stove & Chimney Systems Ltdwww.checkatrade.com/SussexStoveAndChimneySystems
Information and supplying of some items for a already purchased stove and building of chimney
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Tim visited me at home as I had been left in a mess. I had a stove supplied but no parts to install it, and I had to have my chimney rebuilt. This work was due to be started the following week. Tim advised me on ventilation areas surrounding the stove so the new builder could rebuild the chimney to the correct specification. Tim supplied me the items I needed to have my stove installed. Had it been that I had not committed myself to have the building work completed I would have no hesitation on using Tim and his company. Although he just supplied the instalation items he offered time and advice to my builder and was always polite and available. On the day he supplied the goods, he showed my builder what went where and was generally very helpful. I could not thank him enough for seeing I needed a break and giving me hope that I would be warm this winter.
Customer in Eastbourne, 14 October 2009 business
Sussex Stove & Chimney Systems Ltdwww.checkatrade.com/SussexStoveAndChimneySystems
Chimney liner, stove, stone plinth and mantelshelf
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Installation of all aspects completed tidily and professionally.  Good advice given on using stove even though pre-purchased. Stove has been working extremely well since.
Customer in Burgess Hill, 30 September 2009 business
Sussex Stove & Chimney Systems Ltdwww.checkatrade.com/SussexStoveAndChimneySystems
Install stove, hearth and oak mantel
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Very courteous, tidy, organised and methodical.  Stove and hearth installation excellent. Oak mantel a bit rushed - plaster behind one bracket not removed and mantel hung over stippled wall so not lying flat against wall, ends not sanded - am redoing DIY.
Customer in Burgess Hill, 21 September 2009 business
Sussex Stove & Chimney Systems Ltdwww.checkatrade.com/SussexStoveAndChimneySystems
Installation of Stockton 7 dry stove.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Highly competent with a can do attitude throughout. I would recommend them.
Customer in Lewes, 17 September 2009 business
Sussex Stove & Chimney Systems Ltdwww.checkatrade.com/SussexStoveAndChimneySystems
Install Woodburner
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Polite, tidy and did the job with minimal fuss
Customer in Brighton, 4 August 2009 business
Sussex Stove & Chimney Systems Ltdwww.checkatrade.com/SussexStoveAndChimneySystems
Stove fitted
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Was great to deal with, very friendly and informative. He was also very patient when it took us ages to decide on the stove and the hearth. We are looking forward to being warm and cosy this winter.
Customer in Worthing, 16 July 2009 business
Sussex Stove & Chimney Systems Ltdwww.checkatrade.com/SussexStoveAndChimneySystems
Fitted chimney liner and wood burning stove
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A very professional service from enquiry through to completion. I felt confident throughout that I was in safe hands. Cheerful and courteous service with maximum regard for protecting furnishings from dust and dirt, in what inevitably is a messy job. Thoroughly recommended.
Customer in Shoreham by Sea, 4 June 2009 business
Sussex Stove & Chimney Systems Ltdwww.checkatrade.com/SussexStoveAndChimneySystems
Wood burner installed.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Tim certainly knows his stuff, he helped me to choose the correct size wood burner, I wanted to go bigger, thank goodness he talked me out of that I would be heating the whole street!  Very professional job done. No hassle involved. No hesitation to recommend.
Customer in Newhaven, 22 September 2008 business
Sussex Stove & Chimney Systems Ltdwww.checkatrade.com/SussexStoveAndChimneySystems
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.