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The Cheam Glass Group

Checkatrade membership number: 115989
Member of Checkatrade for over 3 years
The Cheam Glass Group Feedback Scores
15 customer feedback reports
with an average score of 9.1 out of 10.
Works in
Kent, London, Surrey, West Sussex
Contact
name: Mike Edegrton
address:
Cheam, Surrey, SM3 9BJ
telephone: 0800 7315235   Enlarged for easy dialing:
0800 7315235
email:
Company Profile
Established 1973. Big enough to cope small enough to care
Skills
Main work undertaken
Conservatories, Double Glazing Installer, Double Glazing Repair, Glazier, Windows/Doors/Conservatories
Accreditations
Checkatrade


Company Information
Interviewed on: 31 October 2008 Public Liability Insurance: Awaiting Renewal
Limited Company: No Insured by: Iprism
VAT Registered: Yes Coverage amount (£): £1,000,000
References 4 received by Checkatrade

These references were checked by Checkatrade when The Cheam Glass Group joined in October 2008.

Trade referee.
Glass supply and glazing. We know them as being a reputable company.
Trader in South Croydon, 6 November 2008
Double glazing.
Good prompt service. We know them as being a reputable company.
Trader in Hampton Hill, 6 November 2008
Double glazing.
1st Class. Good clean working practise on time we are very satisfied. I would be happy to recommend them.
Customer in Anerley, 6 November 2008
Trade referee.
Very professional & efficient. Staff in the shop are always very helpful. All staff have a very good knowledge of the glass and glazing trade. We know them as being a reputable company.
Trader in Dorking, 6 November 2008
Customer Monitoring Reports Showing 10 out of 15
Total recommendations: 15, average score 9.1 9.1 Last six months: 0 reports
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Replaced leaded windows

Good, clear estimate, neat and polite, came back to finish off detail
Customer in Morden, 26 October 2009
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Glass

Darren and his team were extremely professional, courteous, prompt and true to both the given time schedule and estimate.
Customer in London, 14 October 2009
Scores:
1Tidiness: 1 out of 10 0Timekeeping: 0 out of 10 0Courtesy: 0 out of 10 0Workmanship: 0 out of 10
0.3
Combined score: 0.3 out of 10
0.310
Fitting mirrors to a large hallway from floor to ceiling.

This company measured everything incorrectly, yet took payment up front.  They did not complete the work and have still asked for more money. The relationship became very strained, making me feel very uncomfortable.
Customer in Worcester Park, 1 October 2009
Response from The Cheam Glass Group:
We are very disappointed with this feedback. We did make an error in the measurements but we had every intention to rectify this but the customer ended the relationship. She does not want us back yet has still to settle the final invoice.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910
Replacement of double glazed window hinges.

I was most impressed with the service and work completed. I would recommend them.
Customer in London, 10 January 2009
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Repairs to double glazing units.

The work was very clean, quick and efficient and at a reasonable cost.
Customer in Morden, 13 December 2008
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Window glass replaced.

Job was quickly done within one day.  I would recommend them.
Customer in Worcester Park, 1 December 2008
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
fitted cat flap in window

Can't fault the work or time keeping.  Darren was finished in less than 15 minutes and cleaned up after himself, too! Extremely impressed with the service.
Customer in London, 26 November 2008
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Repaired window broken by kids playing football indoors

Reliable, friendly service. I would recommend them.
Customer in Coulsdon, 19 November 2008
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Emergency Glazing.

Very efficient and excellent quality, top job. I would recommend them.
Customer in Worcester Park, 14 November 2008
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Emergency windows.

Reliable, very good work. I would recommend them.
Customer in Worcester Park, 14 November 2008
These are only the latest 10 customer monitoring reports. Click to see all 15 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.