Checkatrade

The Drain Experts Ltd

Checkatrade membership number: 124508
The Drain Experts Ltd Feedback Scores
36 customer feedback reports
with an average score of 9.9 out of 10.
Works in
Fordingbridge, Eastleigh, Lymington, Romsey, Christchurch, Wiltshire, Dorset, Hampshire
Contact
name: Mr & Mrs Robin & Rachel Neave
address:
Alderholt, Fordingbridge, Hampshire, SP6 3RD
telephone: 0800 328 7692   Enlarged for easy dialing:
0800 328 7692
mobile: 07770 770080
email:
web:
Company Profile

We are committed to providing a complete Service and solution to Drainage problems that arise in both residential and commercial markets.  We specialize in 24 hour emergency unblock, CCTV surveys/pre-purchase, servicing of treatment plants and pumps (we carry a selection of replacement pumps/blowers onboard), also drain repairs and renewals plus relining, pitchfibre solutions, soakaway problems, septic tank and seweage treatment plant installations.  We can also detect water main leaks and either repair or replace including the method of moling.

 A typical project (i.e septic tank/soakaway) is intiated by a personal  visit and inspection followed by a written assessment together with a detailed solution and a fixed - price quotation.

Our Company offers a personal, prompt, cost effective service, closely motintored by customer satisfaction.

Skills
Main work undertaken
24 Hour Drain Clearance, CCTV Surveys for Drains, Drain Installation, Drain/Sewer Clearance, Septic Tank Installation/Repair, Waste Water Treatment Plant Installations
Accreditations
Company Information
Interviewed on: 1 September 2011 Public Liability Insurance: Current - Verified on 21 September 2011
Limited Company: Registration no. 06638511 Insured by: Towergate Underwriting
VAT Registered: No. 938 1934 92 Coverage amount (£): 10,000,000
References 5 received by Checkatrade

These references were checked by Checkatrade when The Drain Experts Ltd joined in September 2011.

Trade reference
Prompt and cost effective drainage experts that have carried out various jobs for us, from lining existing sewers to installing new drainage connections in public highways.
Trader in New Milton, 10 September 2011
Major Drainage work, removed failed septic tank and made main sewer connection.
Very quick, efficient and reliable. I would be happy to recommend this company.
Customer in Fordingbridge, 10 September 2011
Trustworthy, reliable and honest. Very knowledgeable advised me that other work i had mentioned was not required (saved me money.) Excellent job done.
Customer in Salisbury, 10 September 2011
The service was excellent from start to finish. They were no-stop despite weather. All rubble was taken away and I was very happy with the work done.
Customer in Poole, 10 September 2011
In the last few years we have now use this company for three job, the first two involving small problems with our soakaways. This company was the only one who was prepared to use a remote camera which located the problem with had defied all the other firms. Recently we were faced with major work to find a solution to a very long standing problem which involved the total replacement of our septic tank and all associate drainage work. The work was exacerbated by a very high water table with our close proximity to the River Stour and our property being built (in 1928) on the former flood plain. When we considered quotations from four different companies, we decided to use the Drain Experts Limited for the third time, now withstanding that their price was not the lowest. They guaranteed their quotation would be the final price for the complete job, whatever unforeseen problems were encountered whilst carrying out the job. Their competitors put in lower quotations but with very many detailed provisos and the clauses which could very easily have greatly increased their final account. The job was started promptly when they has said they would start, all their workforce were most pleasant, polite knowledgeable, efficient and very hard working and they were very pleased to cooperate to move many of our plants and shrubs in order for them to bring in all their machinery and equipment. They had to excavate a very large hole some 3mx3mx3m deep to install all the new equipment and also carry out much associated drainage and soakaway work. By Saturday lunchtime of the same week, all the work was finished to our complete satisfaction, everything had been very carefully replaced, one area had been re-seeded and our whole new installation was working smoothly and efficiently.  We are extremely satisfied customers of The Drain Experts Limited and, in our view, of the three jobs they have completed on time and on budget, we would highly recommend this company for any drainage project, large or small.
Customer in Ferndown, 10 September 2011
Customer Monitoring Reports Showing 10 out of 36
Total recommendations: 36, average score 9.9 9.9 Last six months: 19 reports, average rating 9.9
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
CCTV SURVEY OF THE FOUL DRAINS

Robin Neave responded very promptly to my email for a price quote and was able to undertake the work within a couple of days. Mr Neave arrived on time and did a very efficient cctv survey and the price was the same as was quoted. A couple of days after that, I received a full written report and also a clear dvd showing the inside of the drains. I can fully recommend 'The Drain Experts Ltd' to anyone and am very happy with the work that was carried out!
Customer in Christchurch, 25 April 2012
The Drain Experts Ltd www.checkatrade.com/TheDrainExperts/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Drain investigation and clearage.

Excellent, prompt and efficient.
Customer in Fordingbridge, 29 March 2012
The Drain Experts Ltd www.checkatrade.com/TheDrainExperts/
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable
9.7
Combined score: 9.7 out of 10
9.710
Unblock drain.

Efficient and quick.
Customer in Fordingbridge, 21 March 2012
The Drain Experts Ltd www.checkatrade.com/TheDrainExperts/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Septic tank soakaway

I would recommend this company.
Customer in Fordingbridge, 21 March 2012
The Drain Experts Ltd www.checkatrade.com/TheDrainExperts/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Reline 7m of foul drain supply and fit new manhole cover.

Firm arrived on time. Work carried out very professionally to our full satisfaction by experienced friendly staff.
Customer in Romsey, 20 March 2012
The Drain Experts Ltd www.checkatrade.com/TheDrainExperts/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Reline 7.M of foul drain. Supply and Fit new manhole cover.

Firm arrived on time. Work carried out very professionally to our full satisfaction, by experienced friendly staff.
Customer in Romsey, 20 March 2012
The Drain Experts Ltd www.checkatrade.com/TheDrainExperts/
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Cleared main drains

They cleared the drains at my father's property. They responded extremely quickly, carried out the work the same day and let me know once all the work had been completed. As I live some distance from my father it was a relief to know that someone was dealing with the drains without any problems. Excellent service. I would happily use The Drain Experts again and would be more than happy to recommend them.
Customer in Petworth, 12 March 2012
The Drain Experts Ltd www.checkatrade.com/TheDrainExperts/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replacement of septic tank pump unblocking of drain.

We called on a Saturday morning having discovered a problem with our drains. Robin arrived within 30 minutes of our call, replaced our burnt out pump and unblocked drain. He thoroughly tested new pump and advised on it's use.
Customer in Fordingbridge, 10 March 2012
The Drain Experts Ltd www.checkatrade.com/TheDrainExperts/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Annual service.

Excellent.
Customer in Shaftesbury, 8 March 2012
The Drain Experts Ltd www.checkatrade.com/TheDrainExperts/
These are only the latest 10 customer monitoring reports. Click to see all 36 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.