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The Water Works (UK) Ltd

Member of Checkatrade for over 2 years
The Water Works (UK) Ltd Feedback Scores
34 feedback reports
with an average score of 9.9 out of 10.
Works in
Brighton & Hove, Burgess Hill, Haywards Heath, Crawley, Shoreham, Worthing, Portslade, Patcham etc.
Contact
name: Mr Liam Wood
address:
Brighton, East Sussex, BN1 4SE
telephone: 01273 673207   Enlarged for easy dialing:
01273 673207
email:
Company Profile
Welcome To The Water Works!

Based in the heart of Brighton & Hove, and operating throughout East and West Sussex, our reliable and fully accredited team of Gas Safe registered engineers, plumbers and craftsmen – with over 30 years experience – pride ourselves in delivering a prompt, friendly and personalised service coupled with rigorous standards of workmanship and cost-efficiency.

Company Ethics

We are the ethical company you can depend on for your hot water, central heating, gas and plumbing needs – with an established reputation for professionalism, openness and value.  We provide a wide range of economical services to our domestic customers and contract clients, specialising in New Boiler Installations and annual servicing operations. 

Our practices are approved by Trading Standards schemes and the SAFEcontractor initiative, and we operate an upfront 100% transparent pricing policy with No Call Out Charges or hidden extras.  No job is ever too small and we are happy to provide no obligation free estimates, and free telephone advice, at any time.

Our Guarantee

At The Water Works, we pride ourselves on being a standard bearer for ethical business practice and genuine customer service.

Our team pledges never to recommend or charge for work that does not need to be carried out – or where a minor repair is possible.  Our labour is charged at the prevailing hourly published rate for the first hour and in 15 minute increments thereafter; unless otherwise agreed in advance for fixed price work and contract services.  We have a strict No Call Out Charge policy and there are no hidden extras within our pricing tariffs.

We are fully insured and all labour undertaken, new materials and parts used are guaranteed by The Water Works for 12 months from the date of completion – independent of manufacturers warranties passed on to you.  Our 1 Year Labour & Parts Guarantee is applicable to every job without exception, however large or small.

New Boiler Installations

Our highly experienced team of Gas Safe registered engineers specialise in installing new boilers to suit your exact requirements.

Boiler Breakdowns, Servicing & Gas Repairs

Our dedicated engineers have the ability to handle all types of boiler breakdowns, servicing needs and gas repairs.  If you do not have hot water or your heating is not working properly, then our expert team is here to support you.  

Central Heating Services

We have the capacity to design and install bespoke central heating systems to your exact specifications – coupled with the highest safety and energy-efficiency standards.  Together with our Boiler Services, we can repair, improve or upgrade any existing system within your home.

Our fully accredited, Gas Safe registered team of engineers have a wealth of experience in restoring and installing a wide range of complete heating control systems within single family homes through to multiple occupancy social housing blocks and commercial buildings.  

Landlord Gas Safety Inspections & Certificates

Our company is acutely aware of gas safety and takes Health and Safety compliance very seriously.  Our Gas Safe registered engineers are fully authorised to conduct Gas Safety Inspections and issue Gas Safety Certificates on behalf of landlords, housing associations and letting agencies.

Also, we offer to conduct a boiler Gas Safety Inspection for just £20 + VAT when you instruct a Boiler Service with us.  

General Plumbing & Refurbishment

Our highly skilled team of plumbers offer a complete range of quality driven plumbing and refurbishment services at very competitive prices. 

Skills
Main work undertaken
Boiler Installation, Boiler servicing/repairs, Central Heating - Gas - Installation/Servicing, Central Heating Engineer, General Plumbing, Landlord Gas Certificates/Safety Checks, Plumber, Power Flushing, Radiators/Valves/Thermostats Installed/Replaced, Shower Installation/Repair, Under Floor Heating, Water Leak Detection, Water Supply Pipe Repairs
Accreditations and Memberships
Checkatrade


Gas Safe Card Holders - C Rixon,Licence No 2744451, Liam Wood, Licence No 274452 & Russell Baker Licence No 2744450 all expire on 14/04/2012.

Company Information
Interviewed on: 31 May 2011 Public Liability Insurance: Current - Verified on 24 September 2013
Limited Company: Registration no. 7529666 Insured by: Zurich
VAT Registered: No. 112 0857 51 Coverage amount (£): 2,000,000
References 3 received by Checkatrade

As part of our vetting procedure, these references consist of the first 5 processed feedback submissions which have been spot-checked/verified by Checkatrade.com when The Water Works (UK) Ltd joined in June 2011.

Trade reference.
Mr Liam Wood has been involved with my plumbing works for some time and has always been efficient and reliable.
Trader in Brighton, 9 June 2011
We have found them to be helpful, punctual and reliable. Prices are very fair and workmanship is of a very high standard. We know of them as being a reputable company.
Trader in , 9 June 2011
Boiler replacement.
Arrived on time. Quick service. Accurate quoting. Friendly to deal with and professional. I would be happy to recommend this company.
Customer in Shoreham-By-Sea, 9 June 2011
Feedback Reports Showing 10 out of 34 (reviews based on work commenced)
Total recommendations: 34, average score 9.9 Last six months: 1 reports, average rating 10
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
New bathroom and general heating system.
Absolutely chuffed to bits with the work carried out by Liam and his colleague. On time, on budget and exactly as I prescribed. I will and already have recommended him to my friends and family. Thanks.
Customer in Burgess Hill, 10 February 2014  
The Water Works (UK) Ltd www.checkatrade.com/TheWaterWorks/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Boiler breakdown.
Excellent company. Came out to fix my boiler which broke down on Boxing Day. It is now up and running again. Arrived on time and well priced.
Customer in Peacehaven, 26 December 2012  
The Water Works (UK) Ltd www.checkatrade.com/TheWaterWorks/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
New boiler fitting.
They have just finished installing a new Ideal boiler for us, complete with a 7 year guarantee. The Water Works is an honest, well priced company and a pleasure to deal with! They have my recommendation.
Customer in Hove, 19 December 2012  
The Water Works (UK) Ltd www.checkatrade.com/TheWaterWorks/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Gas check and safety certificate
Very reliable and professional.
Customer in Peacehaven, 14 December 2012  
The Water Works (UK) Ltd www.checkatrade.com/TheWaterWorks/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Fitted new taps around the house and fixed leaking pipe.
Brilliant worker, completed all in a morning. Great Price. This is the second time I have used him. Definitely recommend and would happily use again. Trust worthy and efficient.
Customer in Burgess Hill, 4 December 2012  
The Water Works (UK) Ltd www.checkatrade.com/TheWaterWorks/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
New hot water cylinder.
Excellent job, good price! We have hot water again!
Customer in Hove, 4 December 2012  
The Water Works (UK) Ltd www.checkatrade.com/TheWaterWorks/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Full bathroom refurbishment and boiler replacement.
I recently instructed The Water Works (UK) Ltd to undertake a full bathroom refurbishment and install a new Worcester boiler in my home, which they have now completed. Their workmanship and attention to detail is second to none and, needless to say, I am very pleased with what they have done for me! I had several quotes from other companies and The Water Works were the most competitive on price, without sacrificing the quality of their work or the standard of materials used. They are also a lovely bunch who were easy to get along with and very respectful of my home environment throughout. I strongly recommend them!
Customer in Haywards Heath, 30 November 2012  
The Water Works (UK) Ltd www.checkatrade.com/TheWaterWorks/
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 -Workmanship: Not Applicable
9
Combined score: 9 out of 10
910
Boiler service.
I would recommend this company.
Customer in Brighton, 26 November 2012  
The Water Works (UK) Ltd www.checkatrade.com/TheWaterWorks/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Boiler service, fixing a tap.
This is the second time we have used them. Would recommend them every time.
Customer in Burgess Hill, 16 November 2012  
The Water Works (UK) Ltd www.checkatrade.com/TheWaterWorks/
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Boiler service and kitchen sink tap replaced.
Great work, would use again!
Customer in Brighton, 8 November 2012  
The Water Works (UK) Ltd www.checkatrade.com/TheWaterWorks/
These are only the latest 10 customer monitoring reports. Click to see all 34 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.