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TMS Heating and Plumbing Services

Checkatrade membership number: 123940
Member of Checkatrade for over 2 years
TMS Heating and Plumbing Services Feedback Scores
66 customer feedback reports
with an average score of 9.8 out of 10.
Works in
All BH and DT post codes covered, but would be interested in traveling further.
Contact
name: Tom Stevens
address:
Upton, Poole, Dorset, BH16 5DF
telephone: 01202 623764   Enlarged for easy dialing:
01202 623764
mobile: 07919 456426
email:
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Company Profile
Boiler Installation Towel rail with heat element fitted Semi Ped basin and slim line toilet fitted Shower tray,screen fitted and tiled with marble Underfloor Heating Underfloor Heating Bathroom job Bathroom job Bathroom Job View Photo Gallery >>
Special offer! Between 1st of September (2011) to the 31st of June (2012) I can provide a 7 year parts and labour warranty on all Worcester SI & CDI Greenstar boilers, 5 year warranty on Worcester RI range. Call today for a quotation!

I have been established for 9 years, with all necessary gas training and  NVQ 2 & 3 certification. 

I carry out straight swap boiler changes, boiler servicing and boiler breakdowns. I specialise in upgrading old heating systems to suit new condensing boilers through from open vented to sealed systems giving the best system design possible. Anton analysers used for accurate commissioning.

I carry out all central heating work including radiators, pump changes, system control changes including the wiring. I am happy to help with any plumbing jobs how ever big or small.

I provide a free, no obligation quotation at your request and convenience and only charge for work carried out, which is always completed to the highest of standards.

I am fully insured and always make sure to operate to a professional and high standard.

I offer a range of services to the general public and commercial customers, including:

  • LPG & Natural Gas work undertaken
  • Full Central Heating Installations
  • Boiler installations/Servicing and breakdowns
  • Installation of combination boilers
  • Specialist in fitting Worcester Bosch Boilers
  • Installation of/move radiators 
  • Pump changes
  • Installation of Magna Clean filters 
  • Installation of water softeners & scale reducers. 
  • Under floor Heating
  • Power Flushing of heating systems
  • Cylinder changes/ Radiator Changes 
  • General Plumbing
  • Full Bathroom Design/Installations, including tiling
  • Supply and install air source heating 
  • Fully insured

 
Team
Company Van
Tom Stevens
Skills
Domestic work Free estimates Commercial work
Main work undertaken
Boiler Installation/Repair, Central Heating - Gas - Installation/Servicing, Central Heating Engineer, General Plumbing, Landlords Certificates/Safety Checks, Plumber, Power Flushing, Radiators/Valves/Thermostats Installed/Replaced
Also skilled in
Bathrooms, Disabled Bathrooms/Showers, Solar Panels, Tiler
Accreditations
Checkatrade


Gas Safe Register
228502
Verify Membership

City & Guilds Level 3 Certificate in Heating and Ventilating (Complex Domestic Systems Installation) - Paper 1 & 2.


City & Guilds NVQ Mechanical Engineering Services - Plumbing Level 2                                                             Install And Test The Components Of The System, Commission And Decommission Systems, Maintain The Effective Operation Of Systems, Maintain The Safe Working Environment, Maintain Effective Working Relationships, Contribute To Quality Development And Improvement Of Products And Services, Fabricate, Install And Check Sheet Lead, Weathering System Components, Maintain Sheet Lead System Components, Install And Test The Components Of Oil Supply Systems, Commission And Decommission Oil Supply Systems.


City & Guilds Level 3 Certificate in Heating And Ventilating (Complex Domestic System Installation)             Mechanical Engineering Services Sector-Core.


City & Guilds Level 3 NVQ in Heating and Ventilating (Domestic Installation).


NICEIC Certification - Certificate of Competence awarded to Tom Stevens in Heat Pumps. Description - Design, Install, Commission, Service and Maintenance of Ground Source Heat Pumps with a design output not exceeding 45kW. Expiry date 01/02/17. Design, Install, Commission, Service and Maintenance of Air Source Heat Pumps with a design output not exceeding 45kW. Expiry date 01/02/17.


NICEIC Certification - Certificate of Competence awarded to Tom Stevens in Under floor Heating Systems. Description - Design, Install, Commission, Service and Maintenance of Wet Under floor Heating Systems to comply with relevant Building Regulations including L1. Expiry date 01/02/17. 
Company Information
Interviewed on: 24 August 2009 Public Liability Insurance: Current - Verified on 21 May 2012
Limited Company: No Insured by: Zuric Insurance
VAT Registered: No. 928632893 Coverage amount (£): 2,000,000
References 4 received by Checkatrade

These references were checked by Checkatrade when TMS Heating and Plumbing Services joined in September 2009.

Trade Reference.
Professional, reliable, polite and keen to complete work to a high standard - would recommend highly.
Trader in Cheltenham, 8 September 2009
Central heating
Good friendly service - willing to negotiate on price. Tidied up after work. Were able to start soon.
Customer in Cheltenham, 8 September 2009
Service was very satisfactory and professional, place left everyday as clean as possible. Tom is a good natured person always explaining about progress being made on the day. Above all he is patient and he gave me all information regarding central heating system which I needed to know.
Customer in Cheltenham, 8 September 2009
Customer Reference.
Polite, clean and tidy. I would happily recommend them.
Customer in Cheltenham, 8 September 2009
Customer Monitoring Reports Showing 10 out of 66
Total recommendations: 66, average score 9.8 9.8 Last six months: 9 reports, average rating 9.9
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
New washer and mixer tap in kitchen.

Very pleasant young man, job well done, would certainly recommend him.
Customer in , 16 May 2012
TMS Heating and Plumbing Services www.checkatrade.com/TmsHeatingAndPlumbingServices/
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Replacement boiler installation, move radiator, install radiator

Prompt service, very helpful when problems occur, answers calls promptly. Pleasant and professional.
Customer in Poole, 28 February 2012
TMS Heating and Plumbing Services www.checkatrade.com/TmsHeatingAndPlumbingServices/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Installation of complete new central heating system, new boiler, new radiators, etc.

I wish I could give 11 out of 10! TMS installed a new boiler and radiators. All work was carried out by Tom to a very high standard and he paid great attention to detail. Tom kept me informed at all stages of the job and kept the disruption to a minimum and was extremely clean and tidy. I found Tom to be extremely polite, cheerful and enthusiastic about his work and I wouldn't hesitate to recommend Tom to everyone I know.
Customer in Wimborne, 8 February 2012
TMS Heating and Plumbing Services www.checkatrade.com/TmsHeatingAndPlumbingServices/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Fitting an upgraded combi -boiler

I am a retired aircraft maintenance engineer and what a refreshing change it was, to see workmanship comparable to the exacting standards required in aviation. I would have no hesitation in recommending TMS Heating and Plumbing Services.
Customer in Blandford Forum, 6 February 2012
TMS Heating and Plumbing Services www.checkatrade.com/TmsHeatingAndPlumbingServices/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Boiler and Radiator Replacement

Tom and Charlie did an excellent job replacing our old central heating system with a Worcester Bosch combi boiler, radiators and pipe work. From the quotation stage right through to the end of the job, I found them to be very professional, polite and hard working. I would fully recommend TMS Heating and Plumbing and will use them again in the future.
Customer in Poole, 1 February 2012
TMS Heating and Plumbing Services www.checkatrade.com/TmsHeatingAndPlumbingServices/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Installation of complete new central heating system, new boiler, new radiators, etc.

I wish I could give 11 out of 10! TMS installed a new boiler and radiators. All work was carried out by Tom to a very high standard and he paid great attention to detail. Tom kept me informed at all stages of the job and kept the disruption to a minimum and was extremely clean and tidy. I found Tom to be extremely polite, cheerful and enthusiastic about his work and I wouldn't hesitate to recommend Tom to everyone I know.
Customer in Wimborne, 26 January 2012
TMS Heating and Plumbing Services www.checkatrade.com/TmsHeatingAndPlumbingServices/
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Install new central heating radiators and boiler and install new plumbing to kitchen and bathroom. Install shower tray, toilet and basin in bathroom and plumb to suit.

As it was such a big job, undertaken on a property that was unoccupied due to a need for extensive refurbishment, Tom made several visits over a period of a couple of months in order to complete the relevant stages of the work to fit around other work that was taking place. Tom and his apprentice Charlie were extremely polite and courteous at all times. The workmanship was very neat and great care was taken over all aspects of the work. I liked the fact that although for much of the time the property resembled a building site, Tom always treated the bungalow as our home.
Customer in Bournemouth, 20 January 2012
TMS Heating and Plumbing Services www.checkatrade.com/TmsHeatingAndPlumbingServices/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Moved and replaced circulator, fitted a thermostat and connected towel rail.

Excellent job done, very happy with the work. Very polite, professional and hard working. Electricians were also very friendly and did a great job. Will use him again and recommend him to others.
Customer in Poole, 16 January 2012
TMS Heating and Plumbing Services www.checkatrade.com/TmsHeatingAndPlumbingServices/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Worcester Bosch Service

Excellent. A cheerful, tidy workman. Estimate fair and good value compared with other estimates
Customer in Ferndown, 10 January 2012
TMS Heating and Plumbing Services www.checkatrade.com/TmsHeatingAndPlumbingServices/
Scores:
1Tidiness: 1 out of 10 7Timekeeping: 7 out of 10 10Courtesy: 10 out of 10 1Workmanship: 1 out of 10
4.8
Combined score: 4.8 out of 10
4.810
Installing a new Combi Boiler

In my opinion I feel that a lot of mess was left behind daily. Didn't make good the affected area for pipes, damaged floor boards and the damaged wall.
Customer in Bournemouth, 25 November 2011
Response from TMS Heating and Plumbing Services:
I made sure as always to leave work area clean and tidy each night, with tools if any left neatly out of the way. I didn't damage a wall just left a hole where old pipe work was removed as the customer told me the wall was being removed. The same applied with the floor as I was told a new floor was being laid after my work was complete. Removing this pipe work was an extra that was not on my original quote which I did not charge for. This unfortunately is a one off, please have a look at my other feed back.
TMS Heating and Plumbing Services www.checkatrade.com/TmsHeatingAndPlumbingServices/
These are only the latest 10 customer monitoring reports. Click to see all 66 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.