Checkatrade

Total Refurbs

85 monitoring reports, 17 have been received in the past 6 months.

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To protect the privacy of customers locations are displayed approximately.

Customer Monitoring Reports

Clean, sand and seal block driveway
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Karl did an excellent job, from start to finish. My driveway looks like new! Thank you!
Customer in Hove, 22 March 2012 business
Clean sand and seal garden drive and block paving
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We were just about to have all the drive and patio taken up and replaced at a large cost, we then saw Karl refurbishing a driveway in the same road, after seeing the results of this we were amazed by the transformation and got Karl to quote ours, the quote was so reasonable that we decided to get ours done and the results were amazing. He worked hard was clean tidy and kept us well informed of each stage of the job, if your thinking of getting a new drive try Karl first, thanks Karl you saved us thousands.
Customer in Brighton, 10 March 2012 business
Front garden slabs cleaned and re-sealed
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Karl worked well, I am pleased with the result, garden labs now clean and bright again.
Customer in Brighton, 6 March 2012 business
Repairing shed roof
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

He was very friendly and courteous, he got on with the job with no problems and did a very good job, which I am very pleased with.
Customer in Brighton, 2 March 2012 business
Flat roof replacement
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Tiday and quick. Diagnosed problems promptly. Offered fair price and kept up to date on progress throughout.
Customer in Brighton, 21 February 2012 business
Replacement gutters and facias
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very pleased, good communication regarding times and dates, polite and considerate and gave good advice regarding future jobs to be done. Will use again.
Customer in Hove, 6 February 2012 business
Guttering and fascia replacements
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very pleased with the speed and tidiness of the whole job. Especially as it was freezing cold. Very courteous and helpful.
Customer in Hove, 6 February 2012 business
New soffit to balcony undersides.
Scores:
10Tidiness: 10 out of 10 7Timekeeping: 7 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Nice chap, worked hard and tidily. Would use him again if the job was appropriate.
Customer in Brighton, 10 January 2012 business
Fitting UPVC windows
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I would highly recommend, reliable and all work completed exactly as agreed - on time and on cost! Good finish too - all windows look great
Customer in Hove, 10 November 2011 business
Fencing in front garden
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent and would recommend this company on all counts.
Customer in Brighton, 10 November 2011 business
Work to sagging dormer flat roof
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Work was completed much quicker than expected, with a much better outcome. More work than was contracted for was done but at the original price, and top of the range hi-tec roofing material was laid at an agreed supplement. Would definitely recommend this company, they really aim to please. Tidy workers, good to deal with, outstanding results.
Customer in Shoreham by Sea, 22 September 2011 business
Remedial work to balcony and damp treatment
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent and prompt service, would highly recommend and will use again.
Customer in Brighton, 28 July 2011 business
New front door, installation of new patio doors and window in study.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

All the work was carried out effectively and efficiently. Karl and his team were always polite and made sure that I was kept informed at all stages of the process. Karl and his team did an excellent job throughout and have made sure that I am left with exactly what I wanted. I would have no hesitation in recommending Total Refurb and I will certainly be using them again.
Customer in Worthing, 22 July 2011 business
Back of house painted and garden decked
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We are so pleased with the work that Total Refurbs have done on our house and garden. The quality of the work is fantastic and the price was very competitive. Karl and his team are hard working, full of energy, very efficient, professional, polite and friendly. It was a pleasure to have them around. After the job they cleaned up and took away all the rubbish leaving it spotless. We would certainly use Total Refurbs again and would highly recommend them.
Customer in Brighton, 18 July 2011 business
Guttering ,wood and soffits replaced
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Karl and his team were courteous , hard working , neat and tidy professionals. They did an excellent job and I would highly recommend them
Customer in Stanmore, 27 June 2011 business
Refurbishment of 100 year old sash-windows, replacing existing beading with draught-proof beading and painting.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We have used Karl before and as anticipated Karl kept his promise and made out windows look fabulous and eliminate draughts. Karl and Paul are hard workers who want the customer to be happy with the finished work. The painters they got in to finish the work and did an excellent job. We would definitely use Total refurbs again.
Customer in Brighton, 10 May 2011 business
Major repairs to garage which included a new roof.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable
10
Combined score: 10 out of 10
1010

The work was completed to a very high standard. I could tell even before the work was finished that they were doing a good job and working conscientiously. They commenced the work on the previously agreed date and had finished within the agreed time scale. The workmen were always punctual and polite. I was kept informed of the progress throughout and they would discuss any problems with me before going ahead with the agreed solution. They even did some extra work that they felt was necessary free of charge. I would quite happily recommend Total Refurb to anyone.
Customer in Worthing, 25 March 2011 business
Flat roof and window replacement.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Would recommend them to anybody seeking similar work. Very polite, informative and professional.
Customer in Worthing, 31 January 2011 business
Replaced 5 windows
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Karl was by far the best quote that we received and we invited 6 companies in before deciding, he also offered the best advice in terms of getting the look that we were after (trying to look like the original 1930s windows meant that we would need to have dummy sashes installed). He was the ONLY tradesman who invited me to go and look at previous jobs he had done and even invited us to see his own house and windows and I felt that this was a good sign that he is a man who is proud of his work - which is what I was looking for. I was able to compare the two different makes of windows and then felt confident that the ones I chose would look how I wanted them to! His workmanship is great and apart from the obvious noise and impact of having all your windows taken out and replaced I found that Karl and his colleague were impecably tidy and we forever hoovering up after themselves. I would be glad of future custumers of Total Refurbs coming to have a look! We are planning a big renovation of our kitchen and dining room later in the year and I will certainly be inviting Karl back to give us a quote. Many thanks
Customer in Brighton, 20 January 2011 business
Windows and general carpentry.
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Always courteous, reliable and good professional service. Two thumbs up!
Customer in Worthing, 2 November 2010 business
Loft conversion 2 bedrooms/1 bathroom
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Total refurbs did a brilliant job of my loft conversion, kept in time scales agreed, attention of detail was good, competitive price. No hidden extras, overall I'm a very happy customer.
Customer in Shoreham-By-Sea, 31 August 2010 business
Installation of roof terrace
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

The work was carried out while we were away with no mess or disruption. Very professional job. Would certainly use this company again.
Customer in Brighton, 16 August 2010 business
Repairing and painting sash windows and replacing fascia board and guttering.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Karl and Paul did an excellent job, they obviously take pride in their work and paid attention to detail to ensure I was happy with the finished result. I would not hesitate to use them again.
Customer in Brighton, 19 July 2010 business
Replaced roofing felt on flat roof.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Got here on time, did work quickly and accurately, tidied up after, kept me updated all the time. I would recommend this contractor.
Customer in Pulborough, 26 June 2010 business
Fit new door and frame plus an electric meter cupboard including hallway decorations
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

I am writing to commend Karl, Paul and especially Mike (Plastering pro) for their helpfulness, patience, enthusiasm, in-depth knowledge and obvious pride in providing a complete service to those requesting competitive quality work.  They are a model of professionalism and as such deserve praise for their efforts. They are not only a credit to Total Refurbs but also Checkatrade including West Sussex Trading Standards Approved Traders Directory.  I would not only recommend them but also would use again whenever a need arises.
Customer in Shoreham-by-sea, 25 June 2010 business
Garden steps, paving and garden design.
Scores:
8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10
8.8
Combined score: 8.8 out of 10
8.810

Working in a very small space all work to make garden safe and usable was undertaken with speed and efficiency, and the result was very satisfactory.  The team was courteous and put themselves out to do the job as I had requested.
Customer in Brighton, 24 June 2010 business
Replacement windows
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I had 4 windows in total to replace and these were completed as specified by me.  Total Refurbs were able to advise and know the needs of the complex nature of two of the windows as they had to go into a 1960s built extension. They did an excellent job.  They were polite, courteous and respectful at all times and I would use them again to carry out any further work that my property would need. I thoroughly recommend them to anyone who needs building work doing.
Customer in Brighton, 25 May 2010 business
Replacement Of Roofline Systems.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

I was away from home while these works were carried out and my wife had no issues at all with Karl and Paul who went about their works in a Professional and Workman like manner.  It was a relief to myself to come back home and find all works completed to a high standard. We would have no hesitation in recommending TOTAL REFURBS to other people, in fact we have already done so.  We are already in discussions with Karl over other projects we require doing.
Customer in Hassocks, 23 April 2010 business
2 New windows.
Scores:
8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.810

I would be happy to have this tradesman at my house at anytime.
Customer in Brighton, 21 April 2010 business
External repair/redecoration of house
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The work was carried out very promptly and with the minimum of fuss to a very high standard. We are very pleased with the result. The only improvement would be a more detailed/itemized estimate to save any confusion.
Customer in Brighton, 7 April 2010 business
New Conservatory, New Garage Roof, turning shed into garden room.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Outstanding, from first meeting I was impressed by the courtesy shown, the ability to discuss my requirements, accuracy and pricing of quotation. The workers are prompt, polite, tidy and have provided a very high quality result, I would have no hesitation in recommending their services.
Customer in Brighton, 22 March 2010 business
Carried out installation of new garage roof and door, also installed new drain soak away.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Total Refurbs carried out an excellent job, completed the works exactly as they had quoted in a friendly and professional manner.  We would happily use their services again and recommend them.
Customer in Shoreham-by-sea, 12 March 2010 business
Repairs.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

There work was good value for money, always punctual very tidy workers, and great presentation, work was completed on time.
Customer in Shoreham-by-sea, 12 March 2010 business
Roofing of garden shed - new gate - fitted and painted
Scores:
8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10
8.5
Combined score: 8.5 out of 10
8.510

I found Total Refurbs to be reliable and friendly, the owner Mr Mason was professional, I thought the quote was fair and I would definitely use thsi form again.
Customer in Shoreham-by-sea, 1 March 2010 business
Refurbish kitchen
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Very fussy, got on with the job, made their own tea, very tidy, no heaps of rubbish by door.
Customer in Warnham, 23 February 2010 business
Supporting wall knocked down and supporting wood work put in place
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Great bunch of lads, very conscientious about their work and good to deal with - highly recommended !  They also did some work for a friend who had a great experience too...
Customer in Hove, 9 February 2010 business
Erection of carport.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent job.  Nothing too much trouble, extra work done at no extra cost. Highly recommended - Will use again in future.
Customer in Brighton, 4 February 2010 business
Windows and doors.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Karl and Paul were great.  Very professional and a pleasure to have around. I would recommend them without hesitation.  The finished the work on time and to a high standard.
Customer in Brighton, 28 January 2010 business
Property maintenance and repairs.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Karl and James were very reliable, and got on with the job.  Excellent work and will use them again. Highly recommend them.
Customer in Brighton, 16 October 2009 business
Refurbishment
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

He and his mate were polite and they did just what had been agreed at the price agreed and the time, they didn't waste any time but worked hard to the finish.
Customer in Brighton, 19 September 2009 business
-
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent workers, quiet, efficient and quick. Very pleased with the job.
Customer in Worthing, 14 February 2009 business
Damp proofing.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Karl is friendly, does what he says he'll do ( sometimes more!) , courteous, and an excellent craftsman. He goes that extra mile. Very competitive quotes. I would recommend them.
Customer in Hove, 28 October 2008 business
Replacement of Glass Roof
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent, personal and courteous service. The job was done in very quick time, which suited me. The price was agreed in advance, and represented excellent value compared to the quotes from other companies I received. I thoroughly recommend Karl Mason and his company, Total Refurbs.
Customer in Peacehaven, 24 September 2008 business
Conservatory.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Karl was always courteous, worked well and to time, nothing was too much trouble - and even did extra little bits without any charge. I would recommend them.
Customer in Hove, 28 August 2008 business
Renewed drain pipe and gutter
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A man you would be happy to have in your home. I would recommend them.
Customer in Brighton, 15 August 2008 business
New guttering etc to lower roof and repair on main house.
Scores:
8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 8Courtesy: 8 out of 10 8Workmanship: 8 out of 10
8
Combined score: 8 out of 10
810

Very clean, polite, very pleased to have had him do my work.  I would recommend them.
Customer in Brighton, 18 July 2008 business
Fitted new porch and conservatory
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Reasonable price, good quality work, friendly and helpful, excellent work. I would recommend them.
Customer in Hove, 23 June 2008 business
Fascia, soffit and gutter.
Scores:
8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10
8.8
Combined score: 8.8 out of 10
8.810

Excellent workmanship and service. I would recommend them.
Customer in Shoreham By Sea, 5 June 2008 business
Refurbishment
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Completely trustworthy, which is important when someone has access to your home. I would recommend them.
Customer in Brighton, 7 April 2008 business
Building work.
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 8Courtesy: 8 out of 10 9Workmanship: 9 out of 10
8.5
Combined score: 8.5 out of 10
8.510

This trader has done 4 refurbishment jobs so I don't look anywhere else for a quote. I would recommend them.
Customer in Hove, 3 February 2008 business
Replacement of guttering and fascia boards of my house.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Mr Mason did an excellent job when I employed him. He was quick and reliable - his price was certainly competitive. I have seen several other jobs which he has carried out in the area. All approved to be tidy and to have been properly done. I would recommend him without hesitation to someone requiring work of this nature.
Customer in Brighton, 10 October 2007 business
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.