Checkatrade

Touchwood Floors

Checkatrade membership number: 7106
Member of Checkatrade for over 7 years
Touchwood Floors Feedback Scores
109 customer feedback reports
with an average score of 9.8 out of 10.
Works in
Central London, Greater London, Home Counties, Surrey, Esher, Kingston Upon Thames, Richmond, Cobham
Contact
name: Mr Stephen Hapgood
address:
South Croydon, Surrey, CR2 6LY
telephone: 0800 032 4685   Enlarged for easy dialing:
0800 032 4685
mobile: 07748 498584
email:
Company Profile
  • Touchwood floors has been specializing in the Restoration of Wooden Floors for over 10 years.

We offer a Professional Service in the Sanding/Staining/Sealing of all Types of Wooden Floors across London and the Home Counties.

We can also source Quality Reclaimed Floorboards cut to size and lay these and Restore into a Beautiful Floor.

We are a small company that prides itself on Customer Service, Reliability and our overall Quality of Service.

Please view my Photos and References to assist your decision in transforming your Wooden Floors.

Skills
Main work undertaken
Flooring Specialist, Wood Flooring Restoration
Accreditations
Checkatrade


Company Information
Interviewed on: 22 June 2009 Public Liability Insurance: Awaiting Renewal
Limited Company: No Insured by: Direct Line
VAT Registered: No Coverage amount (£): 1,000,000
References 3 received by Checkatrade

These references were checked by Checkatrade when Touchwood Floors joined in July 2004.

Very friendly and professional, did a fantastic job!
Customer in South Croydon, 20 July 2009
Steve sanded, prepared and finished a wooden floor for me.
Excellent communications and quality of work. So nice to encounter a genuine tradesman.
Customer in Croydon, 20 July 2009
We know of them as being a reputable company.
Trader in Redhill, 25 June 2009
Customer Monitoring Reports Showing 10 out of 109
Total recommendations: 109, average score 9.8 9.8 Last six months: 3 reports, average rating 10
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Cleaning and restoring old parquet wood floors

It was a real pleasure and joy working with Stephen. He did an amazing job for us and I would very much like to recommend his services. Stephen is incredibly professional and so passionate about his work! He is a real craftsman and I will be in touch with him again for future work.
Customer in Croydon, 2 April 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Wooden floors in large house

Steve has sanded, repaired and treated all the wooden floors in this large house. He was punctual. He planned the work with utmost efficiency and told us in which part of the house he'd be working and when and he always cleaned up after every day. He is unfailingly polite and delivered a transformational job - the house use looks superb. We recommend him without reservation.
Customer in Esher, 4 February 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Various sanding/buffing and 3 coats of varnish to kitchen, breakfast room and hall floor

Steve is a charming, courteous guy who obviously takes great pride in his work and pays great attention to every detail. Delighted with the results. Our wooden floor looks like new! Thoroughly recommend Touchwood Floors.
Customer in Purley, 4 January 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Dining room and halls, stripped, sanded and re-finished

The work was completed to a very high standard. The tradesman was punctual, polite and tidy.
Customer in Purley, 24 November 2011
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Parquet floors sanded and varnished

Parquet floors sanded and varnished (two-thirds of the floor had been varnished by previous occupants, one-third had been covered with carpet un-varnished). The floors are now all the same colour (previously two different varnishes seemed to have been used), even and look beautiful. The work was done to quote (both timing and cost). Who could ask for more?
Customer in Redhill, 19 September 2011
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Floor repaired, filled, sanded and varnished.

Extremely happy. The floor, which was showing bad signs of wear and tear is transformed would happily recommend.
Customer in London, 2 September 2011
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Hallway and through lounge floors sanded, stained and varnished

Floors were done about a year ago however was only made aware of feedback feature when I searched for Steve's details to recommend to a friend. The work was excellent and has stood the test of time over a year later (work done in May 2010) and that is with a young child tap dancing and riding bikes on the floor! Steve was very friendly and a good time keeper and very tidy in his work. Extremely pleased with the outcome.
Customer in Sutton, 22 August 2011
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Floorboards sanded, stained and varnished

Steve was polite, punctual, professional, and explained the process all the way through. My grotty floorboards have been transformed into beautiful floors. I would highly recommend him.
Customer in London, 17 August 2011
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Floor boards replaced sanded, filled stained and varnished.

Very happy with the work. I would recommend this company strongly, very professional and polite.
Customer in Croydon, 29 June 2011
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910
Standing, staining and varnishing of original boards.

Steve explained the process very well and was excellent time keeper, flexible working around other trades too.
Customer in London, 24 June 2011
These are only the latest 10 customer monitoring reports. Click to see all 109 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.