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Customer Monitoring Reports
New valves fitted to radiators and all radiators balanced
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
As always they were totally professional and made every effort to get the work done quickly and tidily.
Customer in Surbiton
,
8 February 2012
business
Transgas Services
www.checkatrade.com/TransgasServices
Boiler repair and leaking pipe replacement
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Good work, carried out professionally and quickly. A fair price charged, and a friendly service.
Customer in Surbiton
,
6 February 2012
business
Transgas Services
www.checkatrade.com/TransgasServices
Replace old boiler, flushed system, installed new flue
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
John and Peter were very professional and their work was to a very high standard. They also made sure that we understood what was happening at every phase of what was not a straightforward job. And when the bill came in, it was bang on the nose of the quote, which was a nice bonus for a job well done. Highly recommended.
Customer in Surbiton
,
3 February 2012
business
Transgas Services
www.checkatrade.com/TransgasServices
Boiler service and Landlord gas certificate.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
-
Workmanship: Not Applicable
10
Combined score: 10 out of 10
10
10
Very friendly and efficient service.
Customer in Surbiton
,
27 January 2012
business
Transgas Services
www.checkatrade.com/TransgasServices
Repair leaks and low pressure in CH
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Timely arrival, within 20 minutes of initial phone call.... excellent for the Christmas period. Very knowledgeable tradesman, explaining problem and solving quickly. Wouldn't think twice about recommending to others.
Customer in Surbiton
,
28 December 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Landlord safety check
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Easy to arrange, turned up on time, polite and friendly.
Customer in Surbiton
,
27 December 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Fitted new boiler
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Very good service, friendly and professional. Would recommend and use in future.
Customer in Walton-on-Thames
,
26 December 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Boiler service.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very professional timely and courteous, I would recommend this company.
Customer in Surbiton
,
22 December 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Boiler service.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Friendly efficient and quick. I would recommend this company.
Customer in Kingston Upon Thames
,
22 December 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Diagnose boiler fault and replace PCB.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would recommend this company.
Customer in Surbiton
,
21 December 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Gas Certificate
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I have used John now for several years. I started using Transgas services nearly 4 years ago when I had a new boiler installed and converted my open header system to a closed mega flow system. Since then Transgas has serviced my boiler every year and have always been courteous, clean, on-time and professional. I would certainly recommend them.
Customer in Walton-on-Thames
,
21 December 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Old, rusty Alpha boiler taken away. New Worcester Bosch - very pleased.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent company. Always come quickly if there is a problem. Efficient and courteous very fair estimate.
Customer in Kingston Upon Thames
,
19 December 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Boiler service and certificate.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very professional outstanding service Tom was very courteous and friendly. I would recommend this company.
Customer in Walton-On-Thames
,
19 December 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Boiler service.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
-
Workmanship: Not Applicable
10
Combined score: 10 out of 10
10
10
Would not hesitate to recommend Transgas, this is the second time we have used them and not been disappointed by quality of service.
Customer in Surbiton
,
19 December 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Find wiring fault and rectify.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Transgas do not work weekends, but their man came out at 9am on Monday. He was pleasant and efficient, and got our boiler working again promptly.
Customer in Raynes Park
,
19 December 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Repair boiler replace PCB.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would recommend this company.
Customer in Worcester Park
,
15 December 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Replaced shower pump
Scores:
10
Tidiness: 10 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Very easy to work with. Reliable, good communication and great value.
Customer in London
,
13 December 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Connection of new gas cooker
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Ben from Transgas arrived on time and installed my new cooker quickly and efficiently. He also changed my water stopcock tap for a replacement that we had without charging any extra. He was polite and friendly. I would definitely use Transgas again.
Customer in New Malden
,
13 December 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Serviced boiler and made minor repairs
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
I have used this company several times and they have always been friendly, efficient and good value for money.
Customer in Twickenham
,
12 December 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Combi boiler broken
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Transgas were excellent and would not hesitate to use again, they were timely, speedy in diagnosing problem (clearly extremely experienced in their field) and very reasonable with charges. A great find
Customer in Kingston upon Thames
,
12 December 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Test gas fire.
Scores:
-
Tidiness: Not Applicable
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
-
Workmanship: Not Applicable
10
Combined score: 10 out of 10
10
10
Engineer was attentive to problem, resolved it immediately so avoided having to buy another stone fire, restored heating in the time. I would recommend this company.
Customer in Leatherhead
,
12 December 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Gas safety certificate
Scores:
10
Tidiness: 10 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
John has done several jobs for me over the years including gas safety certificates and replacing a new boiler. His work has always been of a high standard and priced competitively. I am more than happy to recommend Transgas services for anyone looking for a plumber they can trust.
Customer in London
,
9 December 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Boiler Maintenance
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
They kept me informed about the time they were going to arrive and were very quick, polite and efficient.
Customer in Surbiton
,
9 December 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Service gas fire
Scores:
10
Tidiness: 10 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
So far entirely satisfactory. I trust that the problem will not recur.
Customer in Raynes Park
,
1 December 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Plumbing
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
The service wsa excellent. I will always recommend Transgas service.
Customer in Weybridge
,
30 November 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Boiler service and Landlord Safety Cert
Scores:
-
Tidiness: Not Applicable
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Fast efficient service, extremely good value. I wasn't present at the service but I'm sure I'd have heard from my tenants if anything was less than perfect. Would definitely recommend.
Customer in Kingston upon Thames
,
28 November 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Repaired boiler
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent, quick, courteous, great value for money, would highly recommend.
Customer in Surbiton
,
17 November 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Removal of old boiler and replacement with Combi
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Transgas provided the best quote, had the best reputation and gave us the confidence of leaving John the keys to our property while we went on holiday. They removed a very old boiler, hot water and cold water tank from a very confined space to install a combi boiler. The team started on time, finished on time and installed the boiler to a very high standard. Excellent work. Thanks
Customer in Surbiton
,
10 November 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Boiler repair and replace bottom entry ball valve.
Scores:
10
Tidiness: 10 out of 10
8
Timekeeping: 8 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Flexible, helpful, highly competent and polite. A real pleasure dealing with them.
Customer in Hampton
,
8 November 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Boiler service and cap off gas fire.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very prompt, they fitted me in and kept me up to date with time of arrival. Good price, very discrete in my house.
Customer in Hampton
,
8 November 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Inspect boiler and change 15-60 central heating pump.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent service - rapid response, attention to detail and great care taken to solve problem.
Customer in Esher
,
1 November 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Boiler Service
Scores:
1
Tidiness: 1 out of 10
8
Timekeeping: 8 out of 10
0
Courtesy: 0 out of 10
0
Workmanship: 0 out of 10
2.3
Combined score: 2.3 out of 10
2.3
10
In my opinion what was supposed to be a boiler service became a nightmare. The engineer discovered a gas leak but would not investigate it. I was then told that if I did not consent to un-requested work I would be reported to the authorities. In the end I had to employ another tradesman.
Customer in Surbiton
,
20 October 2011
Response from Transgas Services:
The original job request was for a boiler service and to inspect a suspected leak on the gas fire. A leak was discovered and was investigated and found to be on concealed pipework. As this was a much bigger job than expected, based on the client’s brief, we could not carry out the repair at that time due to other appointments. The customer was given the option to have the leak isolated and made safe or having to be cut off. Had she refused to be cut off, we would have had to inform Southern Gas Networks. We left the customer with heating and hot water restored. The other tradesman employed by the customer would have been to repair/replace the pipework that we had isolated. We strongly disagree with all comments and scores given by this customer and would hope that one bad comment in over 300 does not discourage you from using us. We are not always perfect, but we try our best!
business
Transgas Services
www.checkatrade.com/TransgasServices
Plumbing
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Efficient, polite and well priced.
Customer in Thames Ditton
,
17 October 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Replacement gas fire
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Fantastic.
Customer in Epsom
,
12 September 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Replace 2part valve on heating side
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Friendly and efficient.
Customer in Twickenham
,
8 September 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Fixed leaking toilet and faulty flush mechanism
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Tom who was the plumber that attended was efficient, clean and tidy, friendly yet professional - he managed to fix the problems I had within an hour - and was helpful in answering my questions. All in all I couldn't have asked for a better service from start to finish. I wouldn't hesitate in using this company again.
Customer in Kingston upon Thames
,
6 September 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
New hob installed
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent service, arrived exactly on time, left on time, charged quoted and completed the job perfectly, highly recommend them.
Customer in London
,
30 August 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Fitting thermostatic valves on radiators?
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Prompt email replies resulted in a quote without need for site visit, and all queries answered. Job completed without delay, fuss or mess. Price as quoted. Job completed within a week of agreeing the quote. Definately recommend!
Customer in West Molesey
,
30 August 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Replace boiler + fit new radiator
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Really pleased with the job that John and his team completed in just 2 days. John was professional in his assessment, estimate and timing. The team were hard working, tidy and courteous. They even stayed late to fix a problem with the bathroom which was nothing to do with them. Excellent job. Would definately use again. Highly recommended from me.
Customer in Weybridge
,
22 August 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Boiler service
Scores:
8
Tidiness: 8 out of 10
8
Timekeeping: 8 out of 10
10
Courtesy: 10 out of 10
-
Workmanship: Not Applicable
8.7
Combined score: 8.7 out of 10
8.7
10
Very polite and helpful
Customer in Walton-On-Thames
,
15 August 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Heating problem identified and thermostat replaced.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Phoned ahead to say he would be 20 minutes late arriving. Fast and efficient. Sorted the job in no time and below indicated cost. I was very pleased with the services given and the advice and subsequent charge was better and cheaper than the others I called about the job.
Customer in New Malden
,
5 August 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
New boiler and storage tank
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
John was good at listening to what we needed and coming up with a design that fitted the small space we had available at a reasonable price. The engineer, Pete, who did the majority of the installation did a good job and finished on time. The system has been running now for month and we are very pleased with the work John and his team have done.
Customer in Surbiton
,
20 July 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Investigate pipes and low water pressure.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent service. Prompt arrival and able to work same day.
Customer in London
,
11 July 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
New boiler
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
All in all very good service
Customer in Surbiton
,
10 July 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Found gas leak and fixed problem.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent - reliable, efficient and helpful.
Customer in Epsom
,
6 July 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Boiler service
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent.
Customer in London
,
1 July 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Water pipe and stopcock replacement
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Great work. It's the second time I use their service, and I am still happy with them. Recommended.
Customer in London
,
30 June 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Repair boiler
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
9
Courtesy: 9 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
I found Transgas through Checkatrade because I had previously had bad experiences in general with tradesmen. As always John Halliwell is prompt, efficient, keenly priced and gets the job done. The best tradesman I have ever used and I would not even think of calling anyone else to look at gas/plumbing requirements. I wish everyone had the same work ethic as this company.
Customer in London
,
27 June 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Replaced boiler, fitted controls and replaced a few gas pipes
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
John and the team are the most professional and reliable bunch with outstanding service. Use them and you know the job will get done right.
Customer in Twickenham
,
23 June 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Repair leaking hot water tank and replace faulty central heating valve
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent service all round. Will use again.
Customer in Teddington
,
11 June 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Boiler service.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Tom, who came from Transgas was conscientious, cheerful and works to a good standard. I will certainly use Transgas again.
Customer in Cobham
,
25 May 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Boiler replacement
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Great work by Peter and John. I'll certainly use their services in the future.
Customer in London
,
20 May 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Boiler repaired
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Phoned in the morning, came out that afternoon. Worked quickly and explained the problem clearly. Promised to come back out with no call out charge if the same problem occurs again. Will be going back to them again.
Customer in Chessington
,
18 May 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Fixing boiler
Scores:
10
Tidiness: 10 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Very polite and professional, reasonable prices too.
Customer in Thames Ditton
,
16 May 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Boiler repair and service
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
All the people we dealt with from Transgas were extremely polite and friendly, they were punctual and happy to answer all of our questions. They cleared up after they had finished the work - I would definitely recommend their services.
Customer in Surbiton
,
11 May 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Replaced Combi Boiler
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very prompt service, from the initial quote to the completion of the job. Friendly crew that completed the work and left the place neat and tidy. No complaints with the quality of the finished work. Happily recommend and use them for future work.
Customer in Walton-on-Thames
,
9 May 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Repaired leak on radiator valve.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would recommend this company.
Customer in Surbiton
,
26 April 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Repaired leaking pipe.
Scores:
9
Tidiness: 9 out of 10
8
Timekeeping: 8 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.3
10
Good service, repaired leaking pipe without problems.
Customer in Thames Ditton
,
14 April 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Replaced programmer.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Would be good if more detailed invoice was provided. E.G problem / parts / labour.
Customer in Weybridge
,
8 April 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Replacement radiators and central heating timer fitted
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very good service Efficient and tidy
Customer in Thames Ditton
,
31 March 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Secure flue
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Pete managed to secure a flue in an awkward location
Customer in Teddington
,
29 March 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Reconnected electrics to oven.
Scores:
9
Tidiness: 9 out of 10
9
Timekeeping: 9 out of 10
9
Courtesy: 9 out of 10
9
Workmanship: 9 out of 10
9
Combined score: 9 out of 10
9
10
The very competent and charming engineer solved the problem quickly and made the repair.
Customer in London
,
29 March 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Gas fire safety check
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
No further comments
Customer in Thames Ditton
,
17 March 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
1st service to boiler
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Tom provided our boiler with it's first service, he was very professional, helpful and tidy. We have also worked with John, Pete and Matt who have helped us out with various jobs including fitting our new boiler and radiators in the first place.
Customer in Teddington
,
14 March 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Repair of toilet sink downstairs.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Friendly, speedy and efficient service.
Customer in Thames Ditton
,
11 March 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Repaired boiler
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Came out same day, very clean, efficient and well priced.
Customer in Surbiton
,
10 March 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Repaired boiler.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very quick to respond and very efficient.
Customer in Cobham
,
8 March 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Installation of pump, shower, basin, toilet and kitchen sink
Scores:
8
Tidiness: 8 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.3
10
John and his team clearly know their trade well. I was particularly impressed with John's meticulous investigation into what needed doing prior to the quote, which gave me confidence that he knew what he was doing with a somewhat tricky job. When the team hit problems they quietly got on with sorting them and persevered until they succeeded. I would definitely use them again.
Customer in New Malden
,
25 February 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Boiler service
Scores:
10
Tidiness: 10 out of 10
8
Timekeeping: 8 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.3
10
Polite and efficient.
Customer in New Malden
,
24 February 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Central Heating Zoning and Gas pipe installation
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I thought it's better late than never as I had it done in Aug-10. The team at Transgas were very professional in doing some tricky pipe work at an awkward spaghetti junction to allow Zoning of my existing central heating system by adding of new valves, new programmer etc. I also had them run Gas pipes to fire places, which I yet to buy. The professionalism was such that I even got them to service my boiler. I think they are great value for money and did all the work that I had requested plus few extras... Thanks again John + apprentice.
Customer in Sutton
,
20 February 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Repaired boiler.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Prompt, efficient service.
Customer in Surbiton
,
18 February 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
New timer supplied by myself fitted to my cooker, new bayonet fitted
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
The operative was courteous, timely, tidy and friendly. The work was completed to an impeccable standard.
Customer in London
,
17 February 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Repair on a faulty boiler
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I'm so glad I found Transgas, I have a 2 yr old Potterton boiler which has been plagued with regular misfiring- leading to an intermittent hot water and central heating service. After numerous attempts by another company of twiddling and appointments they were not able to rectify the fault. But on the 1st visit, Transgas was able to find the source of the problem, ordered the spare parts and repaired to its full glory within a week. Very impressed with their technicality, patience and professionalism. Would certainly use them again
Customer in Hampton
,
15 February 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Plumbing services.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Friendly, helpful, polite. Even offered to sow me how to work my i-phone. Thanks Tom.
Customer in Surbiton
,
10 February 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Repair to central heating valve/pump
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
After having had a poor experience with a local plumber the day before (who wanted to charge £500 PLUS a £90 'callout charge' - not mentioned when we booked him to come) we were delighted with Transgas. They came out the day after we phoned. The plumber (Tom) was courteous and kept me fully updated as to what he was doing. The job was completed in just over an hour - with a total cost a fraction of the first plumber's estimate. Would highly recommend Transgas!
Customer in New Maiden
,
4 February 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Replaced boiler
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
John, Peter and Carl did a thoroughly professional job for a very competitive price and were a pleasure to deal with from start to finish.
Customer in Teddington
,
27 January 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Repaired boiler.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Fantastic service, returned before he said he would. No nonsense, took his shoes off without asking!
Customer in New Malden
,
27 January 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Gas cooker serviced
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
We had a problem with our cooker. Tom serviced it and there have been no problems since. Polite, timely and reassuring.
Customer in Kingston Upon Thames
,
27 January 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Repairs to gas fire.
Scores:
10
Tidiness: 10 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Helpful on the phone, demonstrated interest in the work and arrived when they said they would.
Customer in Esher
,
24 January 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Diagnose heating fault and replace 2 port valve.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Accommodating with appointment, first diagnosis over phone, drove off to get replacement part and back swiftly. All done quickly and well.
Customer in Richmond
,
8 January 2011
business
Transgas Services
www.checkatrade.com/TransgasServices
Replaced boiler.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
A pleasure to deal with a company this professional. Extremely hard working and knew exactly what they were doing.
Customer in West Molesey
,
10 December 2010
business
Transgas Services
www.checkatrade.com/TransgasServices
Boiler replacement and other associated work
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
John and the team were great. Always very polite, punctual and trustworthy. I would highly recommend them to anyone. Carried out a great job effectively and efficiently (Whole boiler replacement and other associated work) Very competitive quote and excellent value for money. Thanks!
Customer in Thames Ditton
,
10 December 2010
business
Transgas Services
www.checkatrade.com/TransgasServices
Boiler service/repair, Repair to radiator
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Tom was so nice and stayed with us well beyond expected time to sort out a problem, so as not to leave us with an unusable boiler. Rearranged other appointments to complete job. Worked hard and we will definitely use Transgas again.
Customer in Thames Ditton
,
8 December 2010
business
Transgas Services
www.checkatrade.com/TransgasServices
Replaced old combi boiler with new one.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Did job required quickly and competently.
Customer in Surbiton
,
30 November 2010
business
Transgas Services
www.checkatrade.com/TransgasServices
Replace two radiators and service boiler
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very satisfied with the work carried out and would have no hesitation in using John again.
Customer in Surbiton
,
25 November 2010
business
Transgas Services
www.checkatrade.com/TransgasServices
Broken down boiler
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Transgas were excellent in every respect when it came to fixing my broken down boiler just as the cold snap started!. John made every effort to book the job in at very short notice - and Tom who came to do the job was great - very polite, efficient, he quickly diagnosed the problem, got the parts straight away and fixed it! Thank you very much!
Customer in Surbiton
,
24 November 2010
business
Transgas Services
www.checkatrade.com/TransgasServices
Fitted new combi boiler
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Good job, good price, tidy, friendly and timely. What more to ask!? Would certainly recommend and use again.
Customer in Surbiton
,
21 November 2010
business
Transgas Services
www.checkatrade.com/TransgasServices
Replacement boiler
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Totally professional, reliable and competent in every way. A new Vaillant boiler was fitted by Peter in less than a day and he came back on the second day to flush the system through. What a lovely bloke!! Really friendly and very skilled. Will recommend Transgas to everybody.
Customer in West Molesey
,
18 November 2010
business
Transgas Services
www.checkatrade.com/TransgasServices
Boiler service and repairs
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
The work was done systematically and efficiently. All repairs were carried out without delay. The engineer was pleasant and courteous.
Customer in Twickenham
,
18 November 2010
business
Transgas Services
www.checkatrade.com/TransgasServices
Modernising heating system and fitting new radiators - Esher
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Transgas provided quote promptly turned up when they said they would, did the work as agreed and stayed until finished, left everything working properly and charged us as quoted. Very straightforward and I will be happy to recommend them in future.
Customer in Esher
,
17 November 2010
business
Transgas Services
www.checkatrade.com/TransgasServices
Renewing bathroom and toilet and fitting wet room.
Scores:
8
Tidiness: 8 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.3
10
I would certainly recommend Transgas. They are hard working and reliable - I had no qualms about leaving the house while work was carried out. I was given good advice along the way.
Customer in South Surbition
,
28 October 2010
business
Transgas Services
www.checkatrade.com/TransgasServices
Installation of two new radiators
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Work was done within one day and to the quoted price. The place was left tidy and the quality of the workmanship was spot on. Highly recommended.
Customer in Walton-On-Thames
,
21 October 2010
business
Transgas Services
www.checkatrade.com/TransgasServices
Seven radiators replaced, one changed to towel rail, system flushed, boiler serviced, gas fire disconnected and redundant pipes capped below the floorboards.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Peter turned up on time every day, worked long hours to get the job done and was cheerful and courteous throughout. Quality of workmanship excellent. Very happy with the work, will definitely use Transgas again.
Customer in Surbiton
,
18 October 2010
business
Transgas Services
www.checkatrade.com/TransgasServices
Boiler Service
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Efficient, friendly and professional.
Customer in West Molesey
,
8 October 2010
business
Transgas Services
www.checkatrade.com/TransgasServices
New gas combi boiler supplied and fitted and a kitchen tap fitted
Scores:
8
Tidiness: 8 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9
Combined score: 9 out of 10
9
10
Very pleased and would not hesitate to both use again and recommend. I was able to discuss matters thoroughly and so felt reassured that the right boiler was being installed and was aware of all the adjustments that would be required for the replacement boiler.
Customer in New Malden
,
6 October 2010
business
Transgas Services
www.checkatrade.com/TransgasServices
Replaced and repositioned water cylinder
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
This was not a straight forward job but John Halliwell took it on where two other companies had failed to follow up. The solution to the problem was well planned and the work carried out in a extremely professional manner. When a problem did arise Transgas went the extra mile to sort it out and insisted on keeping to their original and very reasonable estimate. A pleasure to do business with, we would not hesitate recommending this company to our friends.
Customer in New Malden
,
4 October 2010
business
Transgas Services
www.checkatrade.com/TransgasServices
Boiler service.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would recommend this company.
Customer in Sutton
,
28 September 2010
business
Transgas Services
www.checkatrade.com/TransgasServices
Boiler service.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would recommend this company.
Customer in Cheam
,
28 September 2010
business
Transgas Services
www.checkatrade.com/TransgasServices
Replace spark generator on hob.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Prompt and polite service. Could not fault.
Customer in West Byfleet
,
22 September 2010
business
Transgas Services
www.checkatrade.com/TransgasServices
Remove radiator and repair leak
Scores:
-
Tidiness: Not Applicable
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Called at 7:30am and John arrived by 9am. Prompt, reliable and courteous on the phone. Am in the middle of doing up my house so will definately keep him in mind for future jobs.
Customer in Esher
,
13 September 2010
business
Transgas Services
www.checkatrade.com/TransgasServices
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Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.
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