“Had to stop the job because blown rendering agreed in the contract was not being replaced, was told it did not need doing, Could hit that with a hammer and it would bounce was roughly the comment. On allowing them to start again, on investigation best part of a square metre of render fell off. Much more had to be knocked out. Coating was applied to re-rendered areas almost immediately whilst it still appeared damp. Job was rushed in my opinion and I had to have them back as several bits were missed or poorly covered. Eight months later I am still waiting for snagging points to be corrected.”
Verified by Staff
– Customer in Deal ( 1 ) 11 September 2016
Response from Wall & Roof Coating Ltd:
Tap test and restore will determine hollow or blown areas of a rendered exterior wall surface applied over brickwork not so with render over blockwork that sounds hollow but not blown as demonstrated to the customer. Suspect areas would be attended to later during work in progress. Compatible primer is always applied during the curing process of new render this is the fundamental key that combines with the finished top coat application to provide longevity. We were informed of discolouring which is most unlikely, however alternative wall surfaces can present a different hue. We agreed with the customer to visit when next in the area but not during the winter months. All remedial work is scheduled during British Summer Time between April until October.