Checkatrade

Waller & Smith

131 monitoring reports, 9 have been received in the past 6 months.

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Customer Monitoring Reports

Drive.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

From start to finish, they were professional and excellent throughout. Would strongly recommend them.
Customer in Dorking, 11 May 2012 business
Relaid drive with block paving and side path with Indian stone slabs
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The company was recommended to me and I believe my neighbour has already booked them. They worked extremely well and efficiently as a team. A significant reduction was made in the original estimate as they were able to re-use some of the excavated material. I was impressed.
Customer in Cranleigh, 2 April 2012 business
New driveway and path replaced to rear of property
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent team who were a pleasure to have around. We are delighted with the quality of workmanship.
Customer in Woking, 7 January 2012 business
Laying of patio, paths and wooden fencing.
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10
9
Combined score: 9 out of 10
910

Polite, open to discussions. Some good layout ideas. Flexible attitude.
Customer in Cranleigh, 5 December 2011 business
Re-surface and extend driveway
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very professional and courteous. Driveway completed with very good attention to detail with good after sales service too. Very pleased with our new drive
Customer in Guildford, 1 November 2011 business
New tarmac forecourt, build brick stone planter.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Very professional work by all staff. Removed 2 tree stumps, re-laid for court and excellent creative work building planter with stone from out old rockery.
Customer in Haslemere, 4 October 2011 business
New patio laid
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Friendly and professional team who carried out the work to a high standard.
Customer in Woking, 14 September 2011 business
Preparation and installation of a driveway
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service and professional. Driveway looks excellent, very efficient and considerate of neighbours, friendly workmen.
Customer in Guildford, 30 August 2011 business
Front drive and garden patio
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We were very pleased with the thought and attention given to the project, along with the quality of the workmanship and with the fact that we arrived back from holiday to find it finished
Customer in Guildford, 29 July 2011 business
Drainage installation across 70 metres of lawn
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very professional in every respect, completed with great attention to detail.
Customer in Cranleigh, 15 July 2011 business
Driveway and drainage
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Very good service and advice on drainage problems, extra finishing touches also appreciated.
Customer in Cranleigh, 29 June 2011 business
Gravel drive and block paving laid.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Excellent work, speedy quote and prompt start to the job. Friendly guys and top-drawer workmanship.
Customer in Godalming, 16 June 2011 business
Patio.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very good service, nothing too much trouble and good ideas on achieving the best of the design.
Customer in West Sussex, 1 June 2011 business
Brick paved area in front of surround.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

The company was very reliable and took pains to ensure that the work was planned and carried out to meet our needs, specifications and expectations.
Customer in Guildford, 10 May 2011 business
Tarmac path.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Professional, reliable and friendly, would highly recommend.
Customer in Cranleigh, 9 May 2011 business
Driveway
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I cannot recommend them highly enough, everything you could want from tradesmen, nothing too much trouble, exceptional.
Customer in Guildford, 29 March 2011 business
Block paving
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10
9
Combined score: 9 out of 10
910

Professional, reliable and friendly service, they respect the fact that they work around your home!
Customer in Cranleigh, 29 January 2011 business
Repairs to subsidence in tarmacadam drive
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The work was excellent and the response very professional and very prompt.
Customer in Cranleigh, 27 January 2011 business
Construction of a patio adjacent to house.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

An excellent service which was delivered through very bad weather. They took care to avoid front damage by not rushing the work.
Customer in Guildford, 31 December 2010 business
Extending driveway
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Thoroughly professional, excellent quality of workmanship, recommend to anyone.
Customer in Cranleigh, 14 October 2010 business
Re-surface drive around house.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Found them very courteous and reliable came when they said they would and finished on time.
Customer in Dorking, 12 October 2010 business
Replaced driveway and paths
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Cheerful and hard working, discussed the project throughout and suggested alternative solutions to any problems uncovered, final bill less then estimate.
Customer in Cranleigh, 24 September 2010 business
Concrete pond repairs.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Always genuine, friendly and reliable and above all competent.
Customer in Rudgwick, 9 September 2010 business
New drive and path
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Excellent work, they came up with some very good ideas.
Customer in Horsham, 17 July 2010 business
Back garden patio in Indian stone
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

They give the customer what they want, not what they think they want.
Customer in Cranleigh, 16 April 2010 business
Front drive with drainage and side path
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A very good team of workers, kept us upto date with what was going on, very nice people to have working around your property.
Customer in Cranleigh, 15 February 2010 business
Erection of garden fence.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We are very pleased with our new fence, and couldn't fault any aspect of the work involved in the job. Well done and thank you.
Customer in Cranleigh, 12 February 2010 business
Renovate and re surface 80sq metre garden terrace in stone paving, plus ancillary work.
Scores:
8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

It's good to find a company who genuinely feel; that customer satisfaction matters.  Good workmanship and a pleasure to deal with.
Customer in Cranleigh, 12 December 2009 business
New drive and landscape patio.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We found Waller and Smith to be a most helpful and competent firm and we are happy to recommend them.
Customer in Horsham, 17 February 2009 business
New patio.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent, hard working and very pleasant team. Couldn't recommend more highly.
Customer in Cranleigh, 28 November 2008 business
Double drive.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

I have used this trader before and I am glad to say he is still excellent to deal with an importantly his work is first class.
Customer in Leatherhead, 17 October 2008 business
Hedge removal and fencing.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

With one exception we were completely satisfied with every respect of this firms work. They were a delight to have around. I would certainly recommend them.
Customer in Guildford, 12 September 2008 business
New patio and supporting unit and steps.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Highly professional and skilled workmanship. I would recommend them.
Customer in Leatherhead, 22 August 2008 business
Patio
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Totally reliable, hardworking, thoughtful and courteous. I would recommend them.
Customer in Cranleigh, 4 August 2008 business
Block paving of 150m2 drive and paths.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Thorough and very good at solving problems and explaining what they were doing.
Customer in Horsham, 30 July 2008 business
Relaying patio in back garden.
Scores:
8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.810

I am extremely pleased with new patio in my garden. The work was carried out extremely well and the workmen were excellent and very co-operative at all times. I would recommend them.
Customer in Cranleigh, 23 July 2008 business
Relaying path.
Scores:
8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.810

We are very pleased with the completed job. I would be happy to recommend this company.
Customer in Cranleigh, 27 May 2008 business
Terrace and drive.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310

The quality of the work and service exceeded my expectations.  I would recommend them.
Customer in Cranleigh, 9 May 2008 business
Fencing, concrete yard, tarmac drive and garden landscaping.
Scores:
8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
8.5
Combined score: 8.5 out of 10
8.510

A company who pride themselves on the quality of their work with attention to detail. I would recommend them.
Customer in Guildford, 20 March 2008 business
To relay patio
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

As the patio was completed much to my satisfaction, I have arranged for a quotation for a new driveway. I would recommend them.
Customer in Cranleigh, 13 February 2008 business
Landscape gardening.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent, reliable company who provide a relaxed but efficient working relationship with the client.
Customer in Shamley Green, 13 February 2008 business
Construction of retaining wall and pathway
Scores:
8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310

A reliable contractor who carried out the work in an efficient and courteous manner. I would recommend them.
Customer in Cranleigh, 25 January 2008 business
Extension to driveway.
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

A friendly and reliable local company who have done excellent work for us in the past.
Customer in Cranleigh, 6 December 2007 business
Landscape Gardening
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Professional and courteous service. Flexible in approach and capable of adapting work to requirements. Very impressive. I would recommend them
Customer in Cranleigh, 12 November 2007 business
Drive Way Installation
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Waller and Smith made a fantastic job of our drive way. Brilliant work from everyone involved at the company. Everything went very smoothly and bang on time! Could not rate highly enough.
Customer in Cranleigh, 8 October 2007 business
Block paved area & gravel parking area.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

An excellent result achieved with minimum of upheaval by pleasant workers. I would recommend them.
Customer in Rudgwick, 22 September 2007 business
Resurface drive with 6mm macadam and repoint paving.
Scores:
8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable
9
Combined score: 9 out of 10
910

As this was my first experience of macadam, I prefer not to give a figure. However the finished job looked good. I would recommend them.
Customer in Godalming, 12 September 2007 business
Block paving to complete forecourt.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

I have now used this company over the past 7 years to complete patios, block paving to my 3 houses and two shops. Their work is always of a high standard and you get value for money.
Customer in Cranleigh, 7 September 2007 business
Re-making of garden path.
Scores:
-Tidiness: Not Applicable 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Work done quickly - (no loud radio!) - efficient, and all good materials used.
Customer in Cranleigh, 8 August 2007 business
Construct patio.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Work was delayed a couple of times but once they got going no comrants. Very good job in difficult circumstances. I would recommend them.
Customer in East head, 13 June 2007 business
Block paved drive and path repaired pointing to patio.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Hard working pleasant men to have doing the work,very pleased with all their work. I would recommend them.
Customer in Elstead, 6 June 2007 business
Patio,Drain & low wall.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Merrill gave thought to the design and to the difficult eye sores that could have spoilt the effect but he thought them through.Always cheerful & amenable. I would recommend them.
Customer in Effingham, 5 June 2007 business
Removing tarmac drive and replacing with blocks.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Merill Smith planned, mannaged and wa peronally involved in the job which took jut under 3 weeks. He knew exactly what was required and we are very pleased with the end result. I would recommend them.
Customer in Woking, 25 May 2007 business
Patio and path.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Professional and courteous throughout. I would recommend them.
Customer in , 26 January 2007 business
Landscape gardening.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I chose this company because they had previously successfully did work for me. On this occasion Mr. Smith kept his cool in spite of the dreadful weather conditions that he had to work. I would recommend them.
Customer in Cranleigh, 8 December 2006 business
Patio, paths, walls & fencing.
Scores:
8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.810

Both Steve Smith & Doug were conscientious and involved us in any issues that cropped up especially regards how the finished result would look and both are able to suggest ways to achieve the end result. I would recommend them.
Customer in Cranleigh, 4 December 2006 business
Construct paved area and erect fencing.
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Helpful in changes to overall design, cleared after work done each day. Started job as promised and contiued (no break) till completed. I would recommend them.
Customer in Surrey, 13 November 2006 business
Construct drive + path in indian stone. Build brick piers + hang gates.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Excellent guidance on choice + type of stone to use + design & layout of drive & path. Workmen quiet + efficient + happy to comply with any instruction on request. I would recommend them.
Customer in Godalming, 31 October 2006 business
Driveway and Path.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Excellent! Took a while to start the job as they are always busy. But if you are prepared to wait! I would recommend them.
Customer in Craleigh, 28 September 2006 business
Landscaping front garden and laying block paving to diagram supplied.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

They quoted for building a new drive and landscaping. They started on time and kept to the 2 works to complete. Any problems arising were discussed promptly and settled. Aslo suggestions to make simple improvements. Site was kept as tidy as possible. Result very satisfactory. I would recommend them.
Customer in Guildford, 6 September 2006 business
-
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I received a very good service - I was given very helpful suggestions and ideas. Mr Smith has a nice sence of homour.
Customer in Cranliegh, 4 September 2006 business
Block paved drive.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Waller & Smiths service from quotation to completing the work was efficient. I would recommend them.
Customer in Ewhurst, 3 August 2006 business
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Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.