Checkatrade

Waters Brothers Gas & Heating

Checkatrade membership number: 216136
Member of Checkatrade for over 1 year
Waters Brothers Gas & Heating Feedback Scores
31 customer feedback reports
with an average score of 9.9 out of 10.
Works in
Esher, Surbiton, Kingston, Molesey, Surrey, Surrey, Middlesex
Contact
name: Mr & Mr Glen & Mark Waters
address:
Esher, Surrey, KT10 9PJ
telephone: 07885 258384   Enlarged for easy dialing:
07885 258384
mobile: 07889 504968
email:
web:
Company Profile

  • We are a family business based on family values.
  • All work carried out comes with our personal guarantees.
  • We carry out a wide range of plumbing and heating tasks but specialise in central heating systems.
  • Power-flushing specialists 
  • Brothers since 1986
  • We get 5 years guarantees on top boilers including, Vaillant & Remeha.
Skills
Main work undertaken
Boiler Installation/Repair, Central Heating - Gas - Installation/Servicing, Central Heating Engineer, General Plumbing, Landlords Certificates/Safety Checks, Plumber, Power Flushing, Radiators/Valves/Thermostats Installed/Replaced, Shower Installation/Repair, Under Floor Heating, Water Leak Detection, Water Supply Pipe Repairs
Also skilled in
Bathroom Fitter, Gas Fire Servicing/Repair, Tiler, Wet Rooms
Accreditations
Checkatrade


City and Guilds

  • Glen & Mark Waters are registered Gas Safe Card Holders Licence Numbers 2585578 & 2585577, expires 10/08/2011.
  • City & Guilds Level 2 Certificate in Basic Plumbing Studies awarded to Mark Waters 2008.
  • BPEC Certificate of Achievement awarded to Mark & Glen Waters - in Energy Efficiency for Domestic Heating (England & Wales) expires 03/03/2014 & 20/08/2015. 
  • BPEC Certificate of Competence awarded to Mark Waters - in Core Domestic Gas Safety to Install, exchange, service, repair, breakdown, commission domestic gas fired central heating/hot water boilers & circulators up to 70 kW & domestic gas meters expires 23/06/2014.
  • ERS Certificate of Competence awarded to Mark Waters who has been assessed & is competent as a Gas Fitting Operative in Safe Gas Work expires 25/03/2015.
  • BPEC Certificate of Achievement awarded to Glen Waters in Essential Electrics & Fault Finding expires 26/05/2015.
  • BPEC Certificate of Achievement awarded to Glen Waters in Combination High Efficiency Boiler Fault Finding expires 17/08/2015.
  • BPEC Certificate of Competence awarded to Glen Waters who has been assessed in Electrical Work in Domestic Dwellings expires 19/08/2015.
  • BPEC Certificate of Competence awarded to Glen Waters who has been assessed & is competent as a Gas Fitting Operative.
Company Information
Interviewed on: 20 April 2011 Public Liability Insurance: Current - Verified on 22 November 2011
Limited Company: No Insured by: Brit Insurance
VAT Registered: No Coverage amount (£): 5,000,000
References 5 received by Checkatrade

These references were checked by Checkatrade when Waters Brothers Gas & Heating joined in April 2011.

Installation of heating system and boiler
I found them to be very hardworking, friendly and the quality of their work was excellent
Trader in Walton-On-Thames, 17 May 2011
Glen and Mark Waters have worked for me on several jobs. I found them to be efficient, clean and competitively priced. They get on well with my customers and the other trades on site. They are also booked in to do more work for me. We know of them as being a reputable company.
Trader in Staines, 17 May 2011
Very courteous, friendly and knowledgeable, came straight out when there was a fault and always kept me well informed of what they were doing.
Customer in London, 26 April 2011
Installed gas and water system for entire house.
All work was completed to an excellent standard. I would be happy to recommend this company.
Customer in Redhill, 26 April 2011
Great service, the appointment was made last minute but ended up being a bigger job than anticipated. Perfectionists and wouldn't leave until finished. Generally very nice guys.
Customer in Bracknell, 26 April 2011
Customer Monitoring Reports Showing 10 out of 31
Total recommendations: 31, average score 9.9 9.9 Last six months: 7 reports, average rating 10
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replaced faulty immersion heater element and cylinder stat

Prompt, efficient, pleasant and good value.
Customer in Walton-on-Thames, 22 May 2012
Waters Brothers Gas & Heating www.checkatrade.com/WatersBrothersGasAndHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replaced Imersion Heater

Superb job. Mark and Glen are very courteous, considerate and professional. Very punctual too! Highly recommended.
Customer in Esher, 17 May 2012
Waters Brothers Gas & Heating www.checkatrade.com/WatersBrothersGasAndHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
New valves put on heated towel rail

Very pleased with service. Very professional, explained fully what was being done and why. Would 100% use again and recommend.
Customer in Hampton, 10 May 2012
Waters Brothers Gas & Heating www.checkatrade.com/WatersBrothersGasAndHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Repaired leaking pipework

It was a small job which was enthusiastically undertaken at fairly short notice. They were really nice guys who went about their work in a very professional and friendly manner. I would highly recommend.
Customer in Esher, 5 April 2012
Waters Brothers Gas & Heating www.checkatrade.com/WatersBrothersGasAndHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Remove old boiler and install new boiler

I have a 1 year old girl and the temperature has been -4 in the night outside. The boiler packed up and we spent the night freezing. I phoned the chap from Water brothers the next morning and he was working in Southampton. When I described the situation he called me back within five mins and made his way to my house in Esher. He and his brother started work at midday and by midday the next day I had my heating and hot water back on. Completely honest and loyal service. Real gentlemen. Manners. Tidied everything up and hoovered! Done an a1 job. So grateful!
Customer in Esher, 4 February 2012
Waters Brothers Gas & Heating www.checkatrade.com/WatersBrothersGasAndHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Fixed leaking boiler

Very punctual and polite, ensured boiler was fixed at short notice in time for Christmas.
Customer in Walton-on-Thames, 22 December 2011
Waters Brothers Gas & Heating www.checkatrade.com/WatersBrothersGasAndHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Annual boiler service

Happy with the service.
Customer in West Molesey, 15 December 2011
Waters Brothers Gas & Heating www.checkatrade.com/WatersBrothersGasAndHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Boiler service and solving hot water problem, also helped out with toilet cistern

Really polite, arrived in excellent time and very helpful. Explained everything clearly. Would definitely recommend and use again.
Customer in West Molesey, 21 November 2011
Waters Brothers Gas & Heating www.checkatrade.com/WatersBrothersGasAndHeating/
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Fitted new boiler and flushed through system

Very quick to visit and provide quote and when realised we had no heating or hot water ensured they could do the work promptly. Very thorough in their explanation of work needed and were polite and helpful throughout. Will definately use for our annual service and highly recommended.
Customer in Esher, 14 November 2011
Waters Brothers Gas & Heating www.checkatrade.com/WatersBrothersGasAndHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Correcting faulty gas installation for cooker

Highly recommended - friendly, professional and prompt.
Customer in Ashtead, 24 October 2011
Waters Brothers Gas & Heating www.checkatrade.com/WatersBrothersGasAndHeating/
These are only the latest 10 customer monitoring reports. Click to see all 31 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.