Checkatrade

Whites Roofing & Guttering

92 monitoring reports, 20 have been received in the past 6 months.

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To protect the privacy of customers locations are displayed approximately.

Customer Monitoring Reports

Replaced slipped and broken slates (patch repair on old roof)
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

This is our second job completed by Whites Roofing and Guttering. This time only a small repair to our old roof. Steve is very courteous and polite and when he couldn't come at the pre-arranged time, rang to confirm a new time on the same day. I am very please with the job and will continue to use him for further work.
Customer in Guildford, 17 May 2012 business
Gutter Repair - Detached from clips and come away from attached property
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

FANTASTIC! Thanks very much for the repair to my gutter. Work was carried out there and then which was great as it meant I didn't have to arrange extra time off etc. Work was done professionally and to a high standard and didn't cost the earth. Would have no hesitation in recommending.
Customer in Midhurst, 15 May 2012 business
New guttering put up and old taken down and removed
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Steven's workmanship was extremely good. He encountered a problem with joining to my neighbours guttering but ensured it was sorted promptly. Very professional and courteous. I would most definately recommend him.
Customer in Aldershot, 13 May 2012 business
Cleaned out gutters and replaced gutter joiners
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very good, they were on time, quick workers, clean and tided up after themselves, polite and did a good job.
Customer in Aldershot, 11 May 2012 business
Replace all guttering around the house
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Great job. Steve was very professional. New guttering looks great. Will certainly use him again if required.
Customer in Woking, 9 May 2012 business
Fixed loose down pipe from gutter.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Superb service, fast response, no call out fee and very modest price from job. Nice bloke.
Customer in Farnham, 1 May 2012 business
Cleaned and repaired guttering
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

The job was completed promptly by Mr White and his colleague who were both very poltie
Customer in Aldershot, 28 April 2012 business
Cleaned fibre glass flat roof and replaced fittings on the guttering
Scores:
10Tidiness: 10 out of 10 7Timekeeping: 7 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Extremely courteous, work was carried out efficiently and to our satisfaction. Would definitely use again.
Customer in Guildford, 27 April 2012 business
Guttering and drainage
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Mr White and his assistant did a very good job repairing and renewing some broken guttering and fixing the soakaways. I shall be asking him to come back to put in another length to run into a water butt.
Customer in Guildford, 18 April 2012 business
Replace Guttering and Facia
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The work completed was too a very high standard. Steven and his colleague Jake were extremely professional in their approach to the job completing it within agreed timescales and. They kept the work area tidy throughout. Would highly recommend them and would certainly use them again.
Customer in Godalming, 10 April 2012 business
Roof tile dislodges - ? Broken ? Replace.
Scores:
-Tidiness: Not Applicable 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable
9.5
Combined score: 9.5 out of 10
9.510

Very quick and polite service - checked tile was not broken and put it back into position.
Customer in Godalming, 2 April 2012 business
Gutter cleaning and fascia repair
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very professional. Kept to agreed dates and times for both estimating and work visits. Kept the site very clean and took away all waste. Very courteous throughout and explained what they had done. Very happy with results. All work was completed in good time
Customer in Woking, 3 December 2011 business
Complete replacement of all guttering and down pipes
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310

I can recommend Steven White. He completed the work described to the cost quoted. He was reliable and efficient and I will use him again for future roofing work.
Customer in Godalming, 21 November 2011 business
Gutters, fascias and soffit replaced, some roofing repairs
Scores:
10Tidiness: 10 out of 10 4Timekeeping: 4 out of 10 10Courtesy: 10 out of 10 7Workmanship: 7 out of 10
7.8
Combined score: 7.8 out of 10
7.810

Steve and colleague were polite and tidy. Work done well but ran over schedule probably due to unreliable time keeping Promised 10 year guarantee never materialised and did not respond to telephone calls chasing it up.
Customer in Guildford, 14 November 2011
Response from Whites Roofing & Guttering:
The job over run due to unforeseen work that had to be carried out. The extra work I completed, I did not charge any extra for. I did a small re-roof at the back of the property which I priced for one and a half days work. Where it had been leaking for so long I had to replace a lot more timber than expected. This took me two and a half days overall and I did not charge any extra. I did receive several phone calls that I tried replying to but only got the answer phone. I did send the 10 year guarantee in the post soon after the work was carried out. I can send another guarantee out which I will deliver by hand that is not a problem. All of the work that has been carried out is to the best standard like all of my work. In all of the years I have been working I have not had one complaint.
business
Replaced lead flashing on chimney, replaced felt roofs, cleaned moss, pointed chimney
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Did over and above my expectations on a job that proved more difficult than expected. Admin service could be better
Customer in Haslemere, 20 October 2011 business
Repointing chimney and fit cowel, clean and fix guttering
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Came on time, excellent job on brickwork, can't see patched areas. Gutters cleaned, holes repaired and tested. They were polite and smart in company logo shirts. Cleaned up afterwards. I have already passed details to my friends and will use them for another job in a few months time.
Customer in Camberley, 25 July 2011 business
New soak away and pipe work.
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 8Workmanship: 8 out of 10
8.5
Combined score: 8.5 out of 10
8.510

The job was completed in a very satisfactory way. Both were polite workers in every respect.
Customer in Cranleigh, 12 July 2011 business
Complete replacement of gutterins on house and roof repair.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The were professional and polite and very efficient. Am very pleased with the work done certainly recommended them.
Customer in Walton-On-Thames, 11 June 2011 business
Clean and repair Guttering for a Country House
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Overall Steve and his team did a fantastic job and we would have no issues with recommending them to anyone. The only issue, which was not really Steve's fault was that he was delayed in starting the work due to being too busy, that should say it all really. Good workmen are hard to find - this is certainly one of those good little companies!
Customer in Guildford, 6 December 2010 business
Took down chimney and tiled over. Rebuilt and repointed additional chimney.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Stephen offered excellent advice and all work was carried out as agreed to a very high standard. Highly recommended.
Customer in Guildford, 11 October 2010 business
Guttering serviced and renewed. Broken tile removed and replaced.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Professional and relaxed service. No fuss, recommended. Coming back in November for roof work.
Customer in Fleet, 7 October 2010 business
Replacing old ridges on front hips plus at the back and redoing further ridges from an extension
Scores:
10Tidiness: 10 out of 10 7Timekeeping: 7 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Very professional finish unlike the roof I inherited when I moved here and found Steve a conscientious worker. Would use again, if need be.
Customer in Godalming, 28 September 2010
Response from Whites Roofing & Guttering:
I gave the customer the quotation which she excepted. We started the work then a couple days in we find some hidden problems, This has to be rectified before we can carry on with the original work. This meant we had to go off and get more materials. Before we done that,Then the customer was just going out for the day she asked how we were getting on i replied ok thanks but we have found some problems which i described to her which she replied if it is like the rest of the house it doesnt suprise me ok just carry on and do what you need to do.We finished the work and for the extras i only charged her for the materials. I thought she was happy with everything and she was told about the extras.
business
Replace broken tiles on roof.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Work carried out well and site left clean and tidy, we are pleased we chose a 'trader for Checkatrade'.
Customer in Godalming, 7 September 2010 business
Roof cleared of moss and sprayed old wooden barge boards replaced with plastic
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent, helpful, co-operative, would recommend without hesitation and would use again for further roof work.
Customer in Woking, 22 August 2010 business
Replace guttering to rear of property
Scores:
10Tidiness: 10 out of 10 6Timekeeping: 6 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9
Combined score: 9 out of 10
910

I had no problems with the work at all, Steve is a nice bloke and uses good quality materials.Unfortunately he left souring some components until the day of the job and had to go to a few places which was not communicated to me. However I have no issues in trusting Steve to do a good job and the work was completed in a speedy and efficient manner and I would have no qualms recommending Steve to anyone
Customer in Farnham, 19 August 2010
Response from Whites Roofing & Guttering:
The work was booked in 2 weeks previous but the client cancelled this, i managed to fit the work in and started it on the correct date but some of the materials were out of stock so i had to go to another merchants for the materials which made me an hour late on the day.
business
Replacement fascia, soffit and guttering on front of house
Scores:
10Tidiness: 10 out of 10 4Timekeeping: 4 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
8.5
Combined score: 8.5 out of 10
8.510

A good quality installer carried out very conscientiously and tidily. You must however be patient with some time constraints which probably explains the difficulty of being precise about time scales.
Customer in Guildford, 17 August 2010 business
Replaced gutter joiner.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Steve was very courteous, arrived on time to give the initial quote and fixed the gutter within the agreed time scale.
Customer in Guildford, 3 August 2010 business
Replaced gutter joiners
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Steve did an excellent job and I would recommend his work to others. We had previously had a bad experience with trying to get the gutter fixed, so it was good to get an excellent service on this occasion.
Customer in Cobham, 2 August 2010 business
Replaced roof on pool house and added extra timbers.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I was very impressed with Whites roofing with the quality of the work and the price, they did not charge for addition materials which were required to complete the job.
Customer in Cobham, 30 July 2010 business
New flat garage roof.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Both Mr White and the young man working with him were very polite. They did a first class job. Very tidy workers and started and finished on time.
Customer in Guildford, 9 July 2010 business
Gutter repairs, roof tiles repaired and painting fascia and soffit
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Very polite, helpful, they found and repaired a hole in our garden fence which we had been unable to find, consequently our dog kept escaping! until Whites fixed it, very good workmanship.
Customer in Cobham, 5 July 2010 business
Emergency repairs to roof tiles.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A very pleasant, quick, tidy, workman. I would recommend this company.
Customer in Godalming, 21 June 2010 business
replaced old tiles on roof
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Steve has done some work for me previously, and the quality of work was again excellent.
Customer in Godalming, 11 June 2010 business
Renewal flat roof on garage, replaced totten timbers and broken tiles.
Scores:
10Tidiness: 10 out of 10 7Timekeeping: 7 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Good quality work, very tidy. I would recommend this company. I would recommend this company.
Customer in Godalming, 14 May 2010 business
Replacement of garage barge board
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Standard of work excellent, cleared up meticulously, would recommend and be happy to use on a bigger job
Customer in Guildford, 12 April 2010 business
Replace lead flashing round chimney / replaced 2 verges on extension.
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Excellent service with high quality workmanship. We now have a non leaking roof again.
Customer in Guildford, 1 April 2010 business
Replaced and renewed guttering and pointed chimney - fitted new cowls - renewed cement.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Exceptional service, reliable and genuine, value for money and quality of workmanship. Very happy customer!
Customer in Guildford, 23 March 2010 business
Took off all ridge tiles and relayed, replacing broken tiles. Renewed some guttering.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Steve White did an excellent job, working methodically and always clearing up. A joy to work with.
Customer in Guildford, 17 March 2010 business
Gutters and down pipe clearing.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Quick response to call. Arrived on-time, completed quickly with no mess. Job done!
Customer in Guildford, 19 February 2010 business
Removed and replaced guttering - unblocked down pipe
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Steven was very professional throughout. Answered my queries regarding quote promptly. Work was of a high standard and used his initiative when encountered further problems with guttering. Very pleased and will use again for any roof problems.
Customer in Godalming, 16 February 2010 business
Replaced gutter, joiner and outlet on garage.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I found Mr White very polite and very punctual and carried out work very satisfactory.
Customer in Godalming, 18 January 2010 business
Renew batten and felt on existing roof and new extension roof carpentry, felt, batten and tile, complete with fascias soffits and guttering.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Steve was tidy and professional and took pride in his work.  He originally quoted for my new extension roof work, then was accommodating and reasonable when we found the condition of the existing roof was poor taking this on as well. I would recommend Steve and use him again myself.
Customer in Guildford, 7 December 2009 business
Cleaned and repaired guttering, renewed tile vent and fitted bird guard to chimney
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

I liked that Steve White viewed the job, provided the estimate and did the job himself (with assistant) Did exactly what was required, when he said he would, far price quoted.
Customer in Guildford, 12 October 2009 business
Replaced all guttering and downpipes on detached house
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Steve managed to do a great job despite it pouring down with rain. I would thoroughly recommend his work.
Customer in Guildford, 8 October 2009 business
Re bed ridges, bonnets - strip, re deck and felt dormer and flat roof. Replace fascia.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Work carried out very satisfactorily and efficiently. Additional works needed and carried out at no extra cost. I would recommend them.
Customer in Farnham, 18 September 2009 business
cleaned and repaired guttering also cleaned brickwork
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Steve and his team, were absolutely brilliant, they were punctual, clean and respectful and carried out their job as per instruction, there were no hidden extra' s in fact nothing was to much trouble!  They worked in a professional manner, I would highly recommend them particular in the care home industry.
Customer in London, 8 September 2009 business
Guttering and roof repairs.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Mr White repaired all our guttering and did roof repairing to our grade 2 listed farmhouse.  We had a very competitive quote and were very pleased with his workmanship, would easily recommend.
Customer in Frimley Green, 4 September 2009 business
Renewed guttering, re-fix lead.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very pleasant to deal with and went above and beyond to clean windows after finishing job - would definitely use again.
Customer in Guildford, 1 August 2009 business
Chimney flue liner removal and replacement pot.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Steve carried out a great job that turned out to be an unexpected nightmare. However he stayed until it was done and remained polite and helpful. I would definitely recommend him.
Customer in Woking, 31 July 2009 business
Tiling of extension roof and guttering
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

The work that was carried out was direct for the builder, but I would recommend them to anyone.
Customer in Guildford, 24 July 2009 business
Garage flat roof
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very good, reliable company, excellent work, very clean and tidy. I would recommend them.
Customer in Worcester Park, 2 July 2009 business
New fascia, soffit and guttering.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Work was completed on time to a very high standard. I would recommend them to anyone.
Customer in Godalming, 21 June 2009 business
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.