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Wizard Cleaning Ltd

188 monitoring reports, 75 have been received in the past 6 months.

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To protect the privacy of customers locations are displayed approximately.

Customer Monitoring Reports

Sitting room carpet and dining room rug cleaned
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

My carpet was filthy and now it looks like new, ditto my dining room rug. I'm very pleased. Wizard are great - prompt, personable and professional, and good value. I really liked the way they sent me texts to remind me they were coming. I'd highly recommend them.
Customer in London, 27 January 2012 business
2 Rooms Carpet Cleaning
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Well the carpets were cleaned as planned. A good job was done and the company was paid
Customer in London, 25 January 2012 business
Bathroom and bedroom
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Wow, fantastic job, will use this company again 100%
Customer in Ashford, 25 January 2012 business
Complete house carpets cleaned
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Excellent all round. Guy was on time and very good at his job, got out loads of marks that the last company never managed to shift.
Customer in Croydon, 24 January 2012 business
Removed prominent stain from radiator leak
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I was totally pleased with the results . It has saved the write-off of an otherwise lovely new carpet. It's as good as new again now.
Customer in London, 23 January 2012 business
Two bedroom house lounge and stairs
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Just had my carpets cleaned by Wizard Cleaning and am very pleased with the quality of work and service. My carpets haven't been this clean in so long! They look just about brand new. Would definitely recommend them, and will be using their services again.
Customer in Southall, 22 January 2012 business
Cleaned bedroom carpet and deep pile rug
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

JR was fantastic- polite, friendly and efficient. Faultless service- highly recommended!
Customer in London, 21 January 2012 business
Carpet clean. Living room, 2 x bedrooms, hall and stairs.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Very pleased, almost all the stains came out. Very pleased we went ahead with it. Cheaper than replacing carpets - much better!
Customer in London, 20 January 2012 business
2 bed flat all carpets cleaned
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Friendly and clear on phone. Prompt arrival, friendly, fast and effective carpet clean. All carpets look much better. Good polite service. Would recommend to everyone.
Customer in London, 19 January 2012 business
I had my living room cream rug and cream bedroom carpet cleaned
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

I was very pleased with the rug and carpet cleaning that was done at my property. My living room rug and cream bedroom carpet looks like its only just gone down. I would thoroughly recommend wizard cleaning to my friends.
Customer in London, 18 January 2012 business
3 bedroom house carpets cleaned
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I had my carpets cleaned by Wizard Cleaning last week and have to say I was so pleased. I booked the job on the phone with Jon and who was very informative and friendly explaining what I had to do in preparation for the booking. He sent along a gentleman called  Dave and when he arrived he came in with this huge machine. I was amazed how he managed to transform my old dirty carpets to look good as new again. There were some old stains that didn't come out on the last clean but Dave seemed to get them out without much effort at all. There was one stain he couldn't get out but he had pointed this out at the start so I wasn't expecting this to one to go. I have used other companies in the past but have to say have not always been satisfied with the service. Wizard Cleaning impressed me from start to finish and everyone I spoke to from their team were very helpful, informative and a joy to have in my home and I will definitely be recommending them to my friends. My mother has already booked them in next week and I am looking forward to seeing the results. The price was very reasonable too so all in all a job well done.
Customer in Wallington, 16 January 2012 business
Carpet cleaning
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent job done by jr. Contacted by text and phone previous day and morning to confirm time.Very professional
Customer in West Wickham, 16 January 2012 business
Lounge carpet cleaned.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Very happy with the service. The carpet had lots of stains but they all came out so good job Wizard Cleaning.
Customer in Thornton Heath, 15 January 2012 business
5 bedroom house with sofa cleaning
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I called wizard cleaning and was amazed when they said they could come the next day! We have just moved into a new rental house and the carpets were quite dirty and I was worried about the carpets in the children's bedrooms especially, the person on the phone explained the process and how the carpets would be healthier to live with after the cleaning. They arrived on time and the man was very polite. All the carpets even the stair carpets were coming up so well I asked him to clean a sofa we had brought with us and was 5 years old and looked shabby and he made that look lovely too. I will be having them back soon as I wish I'd got him to do some chairs. Just very happy with the service and couldn't recommend them more highly.
Customer in London, 12 January 2012 business
Annual carpet and mattress clean
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I have been using wizard cleaning for 8 years now and yet again they've done a brilliant job. Wouldn't hesitate to recommend and in fact have done so to my friends and family.. It's definitely worth getting in wizard cleaning rather than renting a machine.
Customer in London, 11 January 2012 business
Quick Carpet Clean of SW11 Flat Before New Tenants
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We needed a basic clean of the carpets in our Clapham flat before new tenants arrived. Arrived very early morning to ensure my working day wasn't impacted and work undertaken as described - would use again.
Customer in London, 9 January 2012 business
Carpet cleaning
Scores:
-Tidiness: Not Applicable 5Timekeeping: 5 out of 10 0Courtesy: 0 out of 10 1Workmanship: 1 out of 10
2
Combined score: 2 out of 10
210

I was not happy with this service. I paid extra + vat on top of the quoted price and the carpets are exactly the same, they have been hoovered and not a single mark or stain has been removed. Wizard cleaning said they do not guarantee stain/grease removal but not a single one? Really? But they are happy to charged a higher amount over their normal price and to say we tried afterwards. I would not use them again.
Customer in Betchworth, 6 January 2012
Response from Wizard Cleaning Ltd:
We picked keys up from the estate agents and upon entering the property rang customer to inform them that carpets were in very bad condition. We did discuss a pre clean which we said would help give the best results possible but could not give any guarantees as they were in a very bad way. We explained that we would do the best we could which they accepted. When cleaning we could see there was a big difference but there were some areas we were not able to improve a great deal. I think the customer's expectations were not in line with what was achievable. Also, as they were not there when the job was being done, may have thought it was not done properly or rushed which certainly was not the case.
business
Carpet cleaning and pre-clean of three rooms in flat
Scores:
10Tidiness: 10 out of 10 -Timekeeping: Not Applicable -Courtesy: Not Applicable 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Carpets had been neglected by previous tenants and dirt was ingrained, however Wizard Cleaning got them looking almost good as new.
Customer in London, 5 January 2012 business
Three flight of stairs of fitted carpets with two landing. Carpet over ten years old.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I am delighted with the cleaning of stair carpets; the best Christmas present ever. And I am very grateful that you managed to fit me in at such short notice and on a Bank Holiday. Many thanks to you all.
Customer in London, 2 January 2012 business
Cleaned Chinese rugs
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Rugs had not been cleaned since buying them for fear of damaging them. Absolutely delighted with the results. The patterns in the rugs show up more. Will definitely have them cleaned again when needed.
Customer in Esher, 16 December 2011 business
Steam Cleaned Sofas
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very polite and efficient service. Sofas looked amazing. Excellent price too. Very pleased customer. Would HIGHLY recommend.
Customer in Ashford, 6 December 2011 business
Living room and stairs cleaned
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very helpful and flexible about timing, very good job, very informative about results and future care, we asked for a yearly email reminder so we can stay with this company. Not generally happy with "supplied work" so I was delighted.
Customer in London, 30 November 2011 business
Carpet and rug cleaning
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

The men were very polite, worked quickly and did an excellent job. We will use this company again.
Customer in London, 29 November 2011 business
Removed stains from heavily-stained carpet
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

End result was fantastic. I was sceptical at first but very happy with the outcome. Came much earlier than expected but that worked out well for me.
Customer in Orpington, 29 November 2011 business
2 Bed flat top to bottom
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The standard of the clean is exemplary, cannot find any fault with their work. The guy was very good and worked diligently throughout, would highly recommend these people to do any carpet cleaning.
Customer in London, 8 November 2011 business
Two rooms, 15 steps, one rug
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 8Workmanship: 8 out of 10
8.5
Combined score: 8.5 out of 10
8.510

I found their work efficient and professional. I would recommend this company to my friends.
Customer in London, 1 November 2011 business
Cleaning carpets in 3 rooms plus staircase/corridor
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very pleased with final result as the carpet was initially very dirty.
Customer in London, 31 October 2011 business
Cleaning of a 2 and 4 seater sofa
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Danny was excellent! He arrived just after 2.30pm and he finished around 5.00pm. He did a great job on the sofa's and they have come up like new. I will defo be asking for Danny again when I need things cleaned :-)
Customer in London, 29 October 2011 business
Lounge and hallways carpets cleaned
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Great job and extremely polite and friendly staff - very happy with the service and would highly recommend!
Customer in London, 29 October 2011 business
Lounge cleaning, hall, stairs, 3 bedrooms, cleared and looking fresh.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Friendly service and carpet looks great, stains removed. I would recommend this company.
Customer in Orpington, 28 October 2011 business
Carpets cleaned in Bedroom, Hall and Living Room
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The person who came to clean the carpets called ahead of the appointment to advise when he would arrive. He was extremely polite, friendly and efficient. The carpets were cleaned brilliantly. I was very satisfied with the work carried out.
Customer in London, 25 October 2011 business
Carpets cleaned
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Great job , really quick and as well done as any previous clean and much dryer. Chap was really helpful and cheerful for an 8am start on a Monday morning. Thanks
Customer in Worcester Park, 25 October 2011 business
Carpets cleaned and end of tenancy clean
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The carpet cleaner that came out was excellent. The cost was a little more than quoted, but I was fully expecting this due to the state of some of the carpets. The end of tenancy cleaners did a pretty good job, but there were one or two things that the don't do (crayon on walls and so on), which kind of defeats the purpose of a deep clean.
Customer in London, 24 October 2011 business
2 sofa's cleaned
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10
9
Combined score: 9 out of 10
910

Disappointing result on one of the sofas - some dirt not removed although we were informed on arrival that might be the case.
Customer in London, 21 October 2011 business
All carpets cleaned in 1-bed flat after tenant vacated
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent. A pre-clean done meant that even the most hardened, old stains were removed. Professional and friendly at all times. Very happy with service and result.
Customer in Lewes, 17 October 2011 business
Lounge and living clean
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very quick. A job well done! And a reasonable price!
Customer in London, 17 October 2011 business
Carpets cleaned
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

So good they're coming back this week to do more!!!
Customer in London, 14 October 2011 business
Full house carpet clean.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Used several times before. Very professional and got the dirt up.
Customer in Beckenham, 14 October 2011 business
Cleaned all carpet in 4 bed 3 story house
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very friendly chap turned up on time and did a fantastic job. It took a lot longer than he expected but didn't complain. Excellent results and a good price. Would definitely recommend and use again.
Customer in London, 12 October 2011 business
Carpets throughout the house cleaned to a very high standard
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

My experience from start to finish was superb. Highly professional and courteous. When I initially booked the appointment I was struck by how professional and customer friendly the staff were on the phone. I was then kept up to date / reminded by phone the day before that the appointment was still scheduled at the time I'd booked. And when the cleaner turned up, he was great. He got on with his work very swiftly. Was very thorough, but also quick. And was very friendly. Excellent work all round. Thanks!
Customer in London, 12 October 2011 business
Sitting room, hall stairs and landing
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Work was very good, Dave was polite, and efficient. The only thing forgotten was the scotch guard to be applied in the sitting room that was not on his list but we easily amended that and he charged me accordingly.
Customer in London, 12 October 2011 business
Carpet cleaning
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I have used Wizard for cleaning my carpets for over 5 years. They are extremely professional, always on time and reliable, the standard of the work is excellent and their rates are very reasonable. I would have no hesitation in recommending them and continuing to use them.
Customer in London, 11 October 2011 business
Carpet cleaning.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I have used wizard cleaning for over 5 years. They always provide a professional excellent service, very reasonable rates, quality of work excellent.
Customer in London, 11 October 2011 business
Cleaned the whole of an empty one bedroom flat
Scores:
-Tidiness: Not Applicable 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.7
Combined score: 9.7 out of 10
9.710

Very courteous and efficient. Carpets look different again. Many thanks
Customer in Beckenham, 10 October 2011 business
Full house carpet pre-treat and clean
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent - the Landlord and his wife commented that the carpets looked newer and cleaner than they did 2 years ago when we became their first tenants! I would most definitely use Wizard Cleaning Ltd again.
Customer in Kingston upon Thames, 10 October 2011 business
Carpet cleaned in living room area
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Timely and a job well done. I would use this company in the future.
Customer in Sutton, 7 October 2011 business
Bedroom with very dirty carpet cleaned
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I was warned before the work was done that a few of the marks on the edge of the carpet would not come out, the clean did make them a bit better though and overall really improved the look of the carpet and completely got rid of the slightly bad smell from the carpet. The technician was really polite, really fast and communicated perfectly what I would expect from the job. I couldn't recommend this company more and will be calling them back to do other parts of the house.
Customer in New Malden, 7 October 2011 business
Carpets cleaned 3 bedrooms and 2 sets of stairs and landings
Scores:
4Tidiness: 4 out of 10 7Timekeeping: 7 out of 10 6Courtesy: 6 out of 10 4Workmanship: 4 out of 10
5.3
Combined score: 5.3 out of 10
5.310

I felt that they were a bit slap dash, lots of shouting between the two workmen to communicate. I found that a lot of water was applied to carpet so took a long time to dry. Stains left in places and hall I had to mop after they had gone.
Customer in London, 6 October 2011
Response from Wizard Cleaning Ltd:
I have since tried to call the customer but he has not responded. I never got a call regarding this complaint so this is the first I have heard that there was a problem. From the comments I can see that the customer was concerned there was a lot of shouting. We do use machines that make a lot of noise so communication is necessary between cleaners. The method of cleaning is hot water extraction and although we do extract most of the moisture you do have to allow time for materials to be completely dry. If carpets are extremely dirty they may need more than one application which can add to the drying time. With stains although every effort is made to remove as many stains as possible we cannot guarantee to remove all marks and this is always made very clear. In my opinion, from time to time peoples expectations are higher than what is actually achievable so I'm not sure if this was the case here. I cannot comment about the mess in the hall as I was unable to speak to the customer and by the time I got the complaint through the cleaner who did the job was unable to remember all the details of the job.
business
Carpets cleaned
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

I was very satisfied with the work done and will use Wizard cleaning again.
Customer in London, 4 October 2011 business
Excellent first class.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

JR cleaned my lounge and stairs. It's the 2nd time he has done my carpets. Fantastic very pleased indeed.
Customer in Croydon, 28 September 2011 business
All carpets in house cleaned
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We moved house from Norfolk, we had a fabulous carpet cleaner called Simon, Arena, North Walsham. We begged him to drive to Sussex, he found us Wizard cleaning as it was too far for him to travel. To our surprise Wizard were brilliant and to our complete surprise it was another Simon. Great work both Simons.
Customer in Worthing, 17 September 2011 business
Carpet Cleaning
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

A very good job done - carpets like new again. Professional and pleasant service. I am very happy with the work and recommend Wizard Cleaning.
Customer in London, 16 September 2011 business
Steam cleaning and insecticide treatment of carpets
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

From the initial enquiry through to completion yesterday, everything has gone as well as anyone could hope for, with excellent, friendly communications. The guys that attended were thoroughly professional and the results are brilliant I wouldn't hesitate to use your services again.
Customer in Barnet, 24 August 2011 business
Sitting Room, Stairs, Hall
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Really really good, carpet in sitting room was very dirty, could not believe - it came up like new. The Stairs had seen a lot of ware, also looked new after cleaning. All in All, Great job!!
Customer in Sittingbourne, 24 August 2011 business
Carpets and sofa.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent job done, carpets, rug and sofa looks new all again. Definitely have you around again next year.
Customer in London, 19 August 2011 business
Carpet Cleaning.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very good. Might want to provide stronger cleaning products for more difficult stains.
Customer in London, 15 August 2011 business
All the carpets in a 2 bedroom flat
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

This is the third time I have used wizard cleaning, have been pleased every time with the results, carpets dry quickly and the flat smells lovely and fresh afterwards.
Customer in Hove, 15 August 2011 business
Hallway and rug cleaned.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very friendly people, especially J R, he is a lovely man.
Customer in Bromley, 12 August 2011 business
Steam Cleaning of Lounge, upholstery and Hallway (including stairs)
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Cats got ringworm, so had to get the carpets steam cleaned, Richard is one of the only people I managed to find who has a proper Steam Cleaner which would get rid of the ringworm, he came at extremely short notice, was extremely polite and helpful. Did a fantastic cleaning job, would definitely recommend his services to anyone else in the Sandwich/Dover area.
Customer in Sandwich, 11 August 2011 business
Nursery sofa and rug
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The job was carried out quickly and effectively, bringing a new breath of life to a once tired looking sofa and rug, I would definately recommend Wizard clean, Thank you!
Customer in Kingston upon Thames, 2 August 2011 business
Carpet cleaning
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

The two men who did the work were very professional in the way they conducted themselves. They explained everything they were doing and were extremely courteous. The quality of the cleaning was excellent. I would certainly use them again and recommend them to others.
Customer in Borehamwood, 1 August 2011 business
Lounge, dining room and stair carpet
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

I was very impressed with the whole company, from the advice I was given on the telephone through to the actual carpet cleaning The carpet cleaner arrived within the allocated time and was friendly and helpful. . My lounge carpet which was extremely dirty came up great. It did cost me a little extra for a pre wash (I was informed of this prior to the carpet cleaner arriving) The carpet cleaner ran through the pros and cons of having this extra treatment I feel that this is the best clean on my carpets that I have ever had (I have used other firms in the past) and would certainly recommend this company to others.
Customer in London, 22 July 2011 business
Carpet Cleaning by Danny
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent job all round and a lovely honest guys called Danny.
Customer in London, 18 July 2011 business
Cleaning of carpets in reception rooms, bedrooms and stairs.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

The cleaner arrived within the time that I had been told and looked at the carpets before starting work. He pointed out the area (on the top of the stairs) where he felt the mark might not come up. The service was efficient and thorough AND the mark at the top of the stairs disappeared! Would definately use again. The price quoted was spot on and the results better.
Customer in London, 11 July 2011 business
End of tenancy and post-builders clean
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Could not be happier. Were able to come in at extremely short notice to deal with an emergency clean. Contactable over a Bank Holiday weekend. Courteous, helpful and nothing too much trouble. Very reasonable price. Use them.
Customer in Ascot, 31 May 2011 business
Clean carpets of two bedrooms riverside apartment
Scores:
5Tidiness: 5 out of 10 8Timekeeping: 8 out of 10 5Courtesy: 5 out of 10 3Workmanship: 3 out of 10
5.3
Combined score: 5.3 out of 10
5.310

In my opinion trader provided a poor unprofessional service and I completely regret using them. In my opinion sadly an attractive website can be very misleading. I won't be recommending them.
Customer in London, 7 May 2011
Response from Wizard Cleaning Ltd:
We explained to the customer that some of the stains we would not be able to be remove when the cleaner attended the property. The cleaner went over the stains a few times but the customer was unhappy with the results. We do explain to customers that not all stains can be removed and we make no promise to be able to.
business
Cleaning of the stairs and landings
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Excellent job done efficiently and to a high standard. Will definitely use again.
Customer in St. Leonards-on-Sea, 5 May 2011 business
Cleaning service.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The service was superb. Would recommend John to anyone. Carpet looks like new.
Customer in Croydon, 21 April 2011 business
Carpet cleaning, hallway, stairs and bedroom.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Very happy. Very quick service, arrives on time and carpet looks good.
Customer in London, 11 April 2011 business
Front room, stairs and landing carpet clean.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Arrived within the arranged time span, friendly and good humoured. Did a wonderful job on my carpets.
Customer in Morden, 8 April 2011 business
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Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.