Checkatrade

Wood and Stone Ltd

76 monitoring reports, 3 have been received in the past 6 months.

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To protect the privacy of customers locations are displayed approximately.

Customer Monitoring Reports

Solid oak floor procured and fitted throughout house
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Very good service from selection, they even tried to source ‘Oilve Woo’d planks from Europe, which didn't quite work out (not their fault). All the way through to being punctual and on schedule starting and fishing the work. Lastly after having sourced few quotes, they supplied a very fair price for the quality of goods installed.
Customer in Guildford, 20 January 2012 business
Installing oak flooring to dining room, hall, stairs and landing
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10
8.8
Combined score: 8.8 out of 10
8.810

We had quite a complex job to be done and the overall result is very good, however some more attention to detail would have been appreciated.
Customer in Woking, 10 November 2011
Response from Wood and Stone Ltd:
I feel that I have to disagree with the customers comments. At the customer’s request we resanded the floor 3 times , skirting changed at the customer request due to the grain not matching but this has to be accepted if using natural material. We have been back to the job on numerous occasions to ensure customer satisfaction. To date we have not been paid in full for the work undertaken.
business
Supply and fit wooden floor
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

This was the second floor they have fitted for us and the service was excellent again.
Customer in Guildford, 28 July 2011 business
Wooden floor to ground floor
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Very pleased with the work which was carried out in an efficient manner from estimation to completion - Highly recommended
Customer in Dorking, 18 July 2011 business
Sanding and oiling floor
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, very tidy workers and we are delighted with the work.
Customer in Guildford, 9 June 2011 business
Re-sanding and re-finishing parquet floor
Scores:
10Tidiness: 10 out of 10 7Timekeeping: 7 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310

We are delighted with the finished result. The work was not carried out according to the original timetable but we accept that there were some exceptional circumstances and we were kept informed and treated fairly.
Customer in Guildford, 30 May 2011 business
Fit new wooden floor to all downstairs
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Generally excellent service, very understanding at our dates changing, good finished product, just a couple of snags that needed re-doing.
Customer in Leatherhead, 9 May 2011 business
Wooden floor installed and skirting.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent workmanship, reliable and a pleasure to do business with.
Customer in Guildford, 20 March 2011 business
Wood flooring, patching and repair.
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

An excellent job - will now be using them for our next project.
Customer in Guildford, 8 March 2011 business
Supplying and fitting engineered oak flooring
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Advice was given about suitable heating for the new conservatory considering the type of floor we wanted, and about type of underlay needed for allowing screed to dry out. Friendly but professional from start to finish. Floor is beautiful, and commented on by all visitors.
Customer in Chertsey, 12 February 2011 business
Fitting of Walnut Floor and Skirting Boards in Lounge
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Great job done just before Christmas as requested. Would definately recommend. Thanks Duncan.
Customer in Guildford, 5 February 2011 business
New oak flooring throughout ground floor
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service and what you would expect from a reputable company.
Customer in Godalming, 1 February 2011 business
Solid wood flooring and skirting fitted
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Quote received quickly with no silly charges for moving furniture etc, high quality flooring and fitted to a high standard. I would highly recommend these guys.
Customer in Chertsey, 25 January 2011 business
Floor sanded, reclaimed wood.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Very professional company. Work fully explained. I have no hesitation in recommending.
Customer in Surrey, 1 January 2011 business
Oak floor
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Fantastic service and first rate product and workmanship, highly recommended.
Customer in Leatherhead, 5 December 2010 business
Fitting and finishing hardwood Parquet floor.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Completed a good job of fitting reclaimed Parquet block flooring. Would recommend Wood and Stone for workmanship and their general interest in the job which other companied seemed to lack.
Customer in Woking, 23 November 2010 business
Standing, staining, varnishing and repairing a wooden floor
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Wood and Stone have transformed our floors, their professionalism and work quality is second to none.
Customer in Guildford, 11 November 2010 business
Supply and fitting wooden flooring
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent work - staff kept us filly informed as to progress, were friendly and very efficient. Highly recommended.
Customer in Guildford, 8 November 2010 business
Wood flooring laid in 2 living rooms and hallway.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Excellent service, high quality workmanship at sensible cost, courteous and friendly craftsman.
Customer in Guildford, 5 November 2010 business
Installation of wooden floor.
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Excellent service - helped us choose our floor and good quality product. They were happy to work with our builder.
Customer in Farnham, 1 November 2010 business
Sitting Room floor - sanded, repaired, stained and sealed
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Floor looks absolutely wonderful - I would definitely recommend this company.
Customer in Cranleigh, 5 October 2010 business
Restoration of 2 original floors and laying of 2 new wood floors
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Professional and excellent quality of work, delighted with results of our rooms.
Customer in Woking, 1 October 2010 business
Engineered old flooring thresholds door thus laid throughout ground floor.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very efficient, tidy polite a pleasure to do business with. I would recommend this company.
Customer in Guildford, 27 July 2010 business
Renovation of existing woodblock flooring.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent quality of work - so much so, some of our friends have made enquiries.
Customer in Leatherhead, 25 June 2010 business
Fitting new boards in existing floor.
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

They had to find the exact floor boards to fit into the existing ones. They found the right boards and fitted them in quick.
Customer in Woking, 23 June 2010 business
Fitting and supply of engineered mood floor.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

I found Wood and Stone's engineered mood to be of high quality at a reasonable price. Their installers were trustworthy and friendly. We are very happy to recommend them.
Customer in Guildford, 1 June 2010 business
Walnut wooden floor fitted to living room and hall.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Bowled over by my new floor from Wood and Stone. W&S were excellent to deal with from the first point of contact. Their craftsmanship was superb, communication brilliant and process competitive. They delivered the floor of my dreams and left my home immaculate throughout the process. Thrilled to bits with such a stunning beautifully crafted floor and would recommend them wholeheartedly for exemplary service and a sensational finished product. I would recommend this company.
Customer in Guildford, 22 May 2010 business
Floor sanded and re sealed.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I was absolutely delighted with my floor and would thoroughly recommend this company.
Customer in Guildford, 8 April 2010 business
Living room existing oak flooring refurbish
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Duncan and team exceeded our expectations for quality of repairs, matching colour and finish to other areas and oak flooring and assistance with moving back into the living room when finished.
Customer in Guildford, 25 March 2010 business
Laid wood floor in sitting room.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Outstanding good service from start to finish. Great advice on best type of floor to suit my circumstances. Installed floor quickly neatly and without fuss. Floor looks fantastic, strongly recommended.
Customer in Guildford, 8 October 2009 business
Sanding and restoring wooden floor
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Excellent service from start to finish. Did exactly what they promised and left us with a fantastic looking floor. I would absolutely recommend Wood and Stone.
Customer in Farnham, 1 October 2009 business
New wooden floor.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Wood and Stone were reliable, efficient and friendly company that I would recommend.
Customer in Woking, 1 October 2009 business
3 Rooms wooden floors repaired and varnished
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Absolutely delighted with our floors, the work has transformed our house.
Customer in Hindhead, 30 September 2009 business
All downstairs flooring renovated (oak).
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Prompt, polite, hard working. Floors look brand new - Scratches / marks / wear all gone.
Customer in Guildford, 22 September 2009 business
Remove and Replace Oak Flooring
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The work was carried out to a very high standard and we are delighted with the new floor. Duncan and his staff are courteous, professional and reliable. Our house was left tidy with rubbish removed at the end of each day. I would not hesitate to have work carried out by Wood and Stone in the future and highly recommend them.
Customer in Farnham, 3 August 2009 business
Laid wood flooring in kitchen and new extension
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Wood and Stone were thorough in preparing the quote and gave useful professional advice to help us select the appropriate materials for what we wanted to achieve. When the guys were on site they were friendly, tidy and efficient and stuck to the time scales quoted.  Despite the awkwardness of the shape of our room the work was finished to a very high standard. This is the second time we've used them and once again we're really pleased with their work, and will definitely use them again.
Customer in Guildford, 27 July 2009 business
Fit wood and slate flooring
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The work was started on time. They were courteous and helpful. We are extremely pleased with the work and the expertise shown throughout the installation.
Customer in Guildford, 17 July 2009 business
Parquet flooring
Scores:
10Tidiness: 10 out of 10 7Timekeeping: 7 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.810

Good quality work by a company sympathetic to the needs of an old property
Customer in Godalming, 29 June 2009 business
Refurbishment of parquet floor
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Professional, reliable, thorough, excellent overall. I would recommend them.
Customer in Godalming, 12 June 2009 business
Lay replacement wooden flooring throughout our ground floor
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent work, very clean and tidy, punctual, polite and the floor looks pretty good as well !
Customer in Guildford, 5 June 2009 business
Flooring.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

It is always a pleasure to have Duncan and his team in the house. Any problems are quickly and efficiently dealt with.
Customer in Guildford, 1 June 2009 business
Services
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent customer service. I would recommend them.
Customer in Guildford, 5 May 2009 business
Laid wood flooring to the downstairs ground floor.
Scores:
8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310

I would recommend them. A friendly and professional service provided.
Customer in Godalming, 1 May 2009 business
Supply and fitting natural oak flooring
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Consultation and advice given was fantastic and the prices really helped inform our decision too. I would recommend them.
Customer in Godalming, 18 February 2009 business
Repaired, sanding and varnishing floor
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Wood and Stone were very professional in all aspects of the work they carried out for us and the finished wooden floorboards look amazing.
Customer in Guildford, 26 January 2009 business
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.