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Your Local Plumbing Company

450 feedback reports; 116 received in the past 6 months

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Feedback Received

The following reviews are based on work commenced.
Serviced boiler.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Arrived on time. Worked very tidily. Didn't waste time the job done. Paper work completed.
Customer in Twickenham, 17 March 2014   business
Checking of overheat on boiler.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910
Tried to check cause of intermittent fault (never easy). Explained possible causes and agreed plan of action, namely to replace thermostat. Sourced part, placed order and returned following day to fit. No problems since. Happy to recommend!
Customer in Hampton, 17 March 2014   business
Installed new Worcester combi boiler
Scores:
8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.810
Excellent service and came back to iron out small issues. Would use again.
Customer in Twickenham, 10 March 2014   business
Kitchen and bathroom upgrades and modifications.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
An excellent company providing a straightforward and efficient service fairly priced.
Customer in Kingston upon Thames, 7 March 2014   business
Service boiler.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Efficient, prompt, explained problem, helpful and gave us confidence.
 Repeat Customer in Twickenham, 5 March 2014   business
Serviced Worcester boiler.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Excellent service. From booking to work carried out. Easy to talk to, punctual, tidy, friendly and trustworthy.
Customer in Kingston upon Thames, 4 March 2014   business
Boiler service.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Punctual, efficient and experienced in this work.
Customer in Twickenham, 27 February 2014   business
Installed new shower tray and w/c.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Excellent service - very efficient, polite and tidy work. However, expensive compared to other companies!
Customer in Teddington, 25 February 2014   business
Boiler Service
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
A clean, tidy, efficient and thorough service.
Customer in Feltham, 19 February 2014   business
Installed Kitchen Tap
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Very good. Turned up on time and did the job quickly.
Customer in Hampton, 19 February 2014   business
Supplied and installed WC
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
I have always found your firm responsible and courteous.
Customer in London, 18 February 2014   business
Boiler se
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
I would recommend this company.
Customer in Teddington, 18 February 2014   business
Boiler Service
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Excellent, friendly and efficient.
 Repeat Customer in Twickenham, 12 February 2014   business
Boiler service and install new pipework to connect to pressure relief valves.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Very efficient, polite and prompt phoned beforehand to say when they would be coming. Excellent.
Customer in West Molesey, 12 February 2014   business
Replaced washers on taps.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Fast, professional and reasonable cost.
Customer in Kingston Upon Thames, 11 February 2014   business
Boiler service
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Friendly and efficient, knew their subject well.
Customer in Hampton, 7 February 2014   business
Boiler service.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
He is an excellent and knowledgeable plumber. On time and tidy.
Customer in Isleworth, 6 February 2014   business
Replaced washing machine valve
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910
The work done was neat and good quality.
Customer in West Molesey, 5 February 2014   business
Unblocked dishwasher waste.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Excellent service, quick and polite workman.
Customer in Teddington, 31 January 2014   business
Serviced boiler
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable
10
Combined score: 10 out of 10
1010
Prompt and efficient, gave good advice about small job.
Customer in Hampton, 29 January 2014   business
Replace shower screen and inlet valve.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910
Very pleased with the way the work was carried out, and the result.
Customer in Teddington, 23 January 2014   business
Upgrade gas supply from meter to boiler.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
This is the second time I have used Your Local Plumbing Co. And again received good service.
Customer in Twickenham, 21 January 2014   business
Boiler service
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510
I would recommend this company.
 Repeat Customer in Twickenham, 21 January 2014   business
Repaired leak on boiler
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Responded very quickly both times we have used them, completed both jobs quickly and charged the minimum price.
Customer in sunderland, 9 January 2014   business
Repaired tap.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
They were quick and courteous and confident.
Customer in Teddington, 8 January 2014   business
Relocated radiator.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910
Excellent service, polite, tidy and prompt.
Customer in Twickenham, 3 January 2014   business
Install new gas cooker
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Work completed on time, polite, tidy and thorough, excellent, thoroughly recommended!
Customer in Teddington, 23 December 2013   business
Balanced radiators and repair tap
Scores:
-Tidiness: Not Applicable 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310
Engineer got lost but was very courteous, very polite and explained thoroughly what he was doing.
Customer in Hampton, 20 December 2013   business
Supplied and installed new boiler, central heating pipe work and radiators.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Very pleased with the service. Efficient, punctual and professional. Would definitely recommend the company to others.
Customer in Isleworth, 20 December 2013   business
Replacement of two syphon on toilets.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
On the telephone the company was very polite, friendly and informative. I would not hesitate calling them again about other plumbing problems. The plumber finished the work faster than expected and even helped me with another problem that I had. I'll definitely use them again.
Customer in Surbiton, 19 December 2013   business
Serviced boiler.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Punctual, friendly and professional.
 Repeat Customer in Hampton, 19 December 2013   business
Installed new hot water cylinder.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Very impressed with company and in particular the engineer that carried out the work - friendly and efficient.
Customer in Sunbury-on-Thames, 19 December 2013   business
Repaired leak on toilet.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Excellent service, polite arrival when stated, explained what was required. Quality of work is always consistent.
 Repeat Customer in Hampton, 17 December 2013   business
Boiler service
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Very prompt and polite, work ok so far.
Customer in Hampton, 16 December 2013   business
Serviced boiler.
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable
10
Combined score: 10 out of 10
1010
Very impressed with punctuality. Through less and expertise of gentleman who came to service boiler. Took a lot of trouble to explain any findings.
Customer in Teddington, 16 December 2013   business
Repaired boiler, replaced expansion vessel and pressure relief.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Very quick and efficient service. All clearly explained and executed. Minimum fuss and mess.
 Repeat Customer in Twickenham, 16 December 2013   business
Three radiators changed.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
I had some work done (including new boiler) by Your Local Plumbing Company earlier this year and found them to provide an excellent service! Before this winter, I wanted to change three radiators for newer, larger and more efficient ones and didn't hesitate to use YLPC again. I received a competitive quote and arranged a day for the engineer to come. He was on time, friendly, tidy and did an excellent job that has resulted in my house being much warmer!
Customer in Twickenham, 13 December 2013   business
Installed a mains water switch.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
I am more than happy to deal with your local plumbing. Everyone has been kind and pleasant to deal with.
Customer in Teddington, 11 December 2013   business
Installed a new radiator.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Very efficient, courteous, tidy and professional.
Customer in Hampton, 11 December 2013   business
Boiler service
Scores:
10Tidiness: 10 out of 10 7Timekeeping: 7 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310
I would recommend this company.
Customer in Kingston Upon Thames, 9 December 2013   business
Re sealed flush unit on high level toilet cistern
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
We were advised of cost when we phoned plumber, turned up early - very pleased and will use again.
Customer in Feltham, 5 December 2013   business
Boiler service
Scores:
-Tidiness: Not Applicable 9Timekeeping: 9 out of 10 8Courtesy: 8 out of 10 -Workmanship: Not Applicable
8.5
Combined score: 8.5 out of 10
8.510
The plumber took nearly one hour to finish so apparently quite a thorough job was done as far as a layman can tell.
 Repeat Customer in Twickenham, 2 December 2013   business
Installed new thermostatic radiator valves
Scores:
8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 8Courtesy: 8 out of 10 8Workmanship: 8 out of 10
8.3
Combined score: 8.3 out of 10
8.310
Punctual, pleasant engineer, work carried out as requested.
Customer in Hampton, 26 November 2013   business
Carried out boiler repair - repaired condensing fan.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310
Although not a previous customer, made big effort to send out fitter within hours of breakdown. He was very knowledgeable, efficient and courteous.
Customer in Twickenham, 19 November 2013   business
Boiler service.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Efficient, reasonably priced and reliable. Good back up if needed.
Customer in Teddington, 19 November 2013   business
Boiler service.
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Their serviced my boiler, so there wasn't much work to judge them by.
Customer in Kingston upon Thames, 19 November 2013   business
Replaced tap.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
We have used this company before and we are very happy with the service they provide. We have recommend them to others.
Customer in Twickenham, 18 November 2013   business
Boiler service.
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Honest and know their trade. No nonsense.
Customer in Twickenham, 15 November 2013   business
Boiler service.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Boiler serviced and advice given on external pipes. Great service! Will definitely use again.
Customer in West Molesey, 7 November 2013   business
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Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.