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Your Local Plumbing Company
199
customer feedback reports;
61
received in the past 6 months
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Customer Feedback
The following reviews are based on work commenced.
General plumbing.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very efficient service!
Customer
in Hampton
,
26 April 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General work.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent.
Customer
in Teddington
,
24 April 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Boiler fault diagnosis.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent service.
Customer
in Hampton
,
23 April 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General plumbing.
Scores:
9
Tidiness: 9 out of 10
9
Timekeeping: 9 out of 10
9
Courtesy: 9 out of 10
9
Workmanship: 9 out of 10
9
Combined score: 9 out of 10
9
10
Responsive, helpful and professional!
Customer
in Twickenham
,
12 April 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Boiler service
Scores:
9
Tidiness: 9 out of 10
9
Timekeeping: 9 out of 10
9
Courtesy: 9 out of 10
9
Workmanship: 9 out of 10
9
Combined score: 9 out of 10
9
10
I would recommend this company.
Customer
in East Molesey
,
11 April 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General plumbing.
Scores:
8
Tidiness: 8 out of 10
6
Timekeeping: 6 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
8.5
Combined score: 8.5 out of 10
8.5
10
Tricky removal of waste disposer and clearance of blockage, job done inspire of difficulties.
Customer
in Shepperton
,
5 April 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Boiler service.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would recommend this company.
Customer
in Kingston Upon Thames
,
4 April 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Boiler service.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would recommend this company.
Customer
in Kingston Upon Thames
,
4 April 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General plumbing.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
9
Courtesy: 9 out of 10
10
Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
An efficient and reliable service.
Repeat Customer
in Hampton
,
4 April 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Boiler fault diagnosis.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Prompt, efficient and excellent service.
Customer
in Twickenham
,
3 April 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General plumbing.
Scores:
6
Tidiness: 6 out of 10
6
Timekeeping: 6 out of 10
6
Courtesy: 6 out of 10
6
Workmanship: 6 out of 10
6
Combined score: 6 out of 10
6
10
The service was fast, efficient and courteous, best we've ever had, brilliant! We score them 10 out of 10.
Customer
in Teddington
,
2 April 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
New boiler and central heating overhaul
Scores:
8
Tidiness: 8 out of 10
9
Timekeeping: 9 out of 10
9
Courtesy: 9 out of 10
9
Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.8
10
Worked in very cold weather, very helpful and caring.
Customer
in Claygate
,
28 March 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Boiler repair
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
The engineer was sympathetic to our situation when the boiler broke. He responded quickly and carried out the work efficiently and explained what he had done and why.
Customer
in Twickenham
,
21 March 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General plumbing and boiler service
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
8
Workmanship: 8 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
I would recommend this company.
Customer
in Twickenham
,
18 March 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General plumbing.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Arrived at agreed time. Located and cleaned problem leak on toilet pipe. A good job done.
Repeat Customer
in Twickenham
,
15 March 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Boiler service.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
-
Workmanship: Not Applicable
10
Combined score: 10 out of 10
10
10
It was good, but estimate for power cleaning the system is excessive.
Customer
in Hampton
,
14 March 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Central heating.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Looking at hot water problems. They were great at coming ASAP and gave me loads of advice.
Customer
in Twickenham
,
12 March 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General plumbing
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Prompt, efficient and reasonable.
Customer
in Feltham
,
12 March 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General plumbing
Scores:
8
Tidiness: 8 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.3
10
I was very satisfied.
Customer
in Hampton
,
11 March 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General plumbing
Scores:
8
Tidiness: 8 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.3
10
Very fair assessment of the problem - they didn't try to sell me a solution that wouldn't work long term.
Customer
in Twickenham
,
9 March 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General plumbing.
Scores:
9
Tidiness: 9 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.3
10
I would recommend this company.
Customer
in Hampton
,
8 March 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General plumbing.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
They diagnosed the problem from pictures I emailed to them. Problem was quickly identified; part ordered before appointment. Shower fixed very quickly.
Customer
in Kingston Upon Thames
,
7 March 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Boiler service
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Good, reliabke service, came when they said they would and the charges they had stated.
Customer
in Kingston upon Thames
,
6 March 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General plumbing.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Great friendly service.
Customer
in Hampton
,
5 March 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Boiler service.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very good, spent time explaining and investigate.
Customer
in Richmond
,
27 February 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General plumbing
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Very good, stayed longer than expected due to a further problem, very helpful.
Customer
in Teddington
,
25 February 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General plumbing
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would recommend this company.
Customer
in Hampton
,
20 February 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Gas safety certificate and boiler service.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Efficient, reliable, trustworthy.
Customer
in Teddington
,
20 February 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General plumbing.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Work done efficiently and cleanly. Issues that arose later were minor and efficiently and courteous dealt with.
Customer
in Teddington
,
20 February 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General plumbing.
Scores:
9
Tidiness: 9 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.3
10
Efficient and friendly service at a reasonable price.
Customer
in Kingston upon Thames
,
15 February 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General plumbing
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Reliable, courteous and on time.
Customer
in Southmead
,
14 February 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Gas - fit cooker, safety chain
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Completely satisfactory.
Customer
in Hampton
,
11 February 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Capped of gas pipe for fire
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent service, will always use for plumbing going forward.
Customer
in Hampton
,
8 February 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Boiler service
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent service.
Customer
in Teddington
,
8 February 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Boiler service.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Great service! Would use again. Polite, on time, helpful.
Customer
in Teddington
,
8 February 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General plumbing
Scores:
10
Tidiness: 10 out of 10
9
Timekeeping: 9 out of 10
9
Courtesy: 9 out of 10
9
Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.3
10
Very friendly and helpful.
Customer
in Hampton
,
7 February 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Boiler service and tap installation.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Friendly people who came and did what I'd asked to have done.
Customer
in Teddington
,
4 February 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General plumbing.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Came on time, did a first class , tidy job and charged a very reasonable price as per the quote. Would definitely use again.
Customer
in Teddington
,
4 February 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General plumbing.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
This company was extremely friendly and professional. They were very understanding of our urgent plumbing problems.
Customer
in Twickenham
,
4 February 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General plumbing
Scores:
10
Tidiness: 10 out of 10
8
Timekeeping: 8 out of 10
10
Courtesy: 10 out of 10
8
Workmanship: 8 out of 10
9
Combined score: 9 out of 10
9
10
Your local plumbing co fitted a boiler for us, we were happy with the work.
Customer
in Isleworth
,
1 February 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Boiler service.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent! Prompt, knowledgeable and thorough.
Customer
in Twickenham
,
22 January 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Gas (install gas cooker).
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
This firm has carried out several jobs for my clients - this last one was another for Twickenham URC Church.
Customer
in Hampton
,
18 January 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General plumbing
Scores:
9
Tidiness: 9 out of 10
9
Timekeeping: 9 out of 10
9
Courtesy: 9 out of 10
9
Workmanship: 9 out of 10
9
Combined score: 9 out of 10
9
10
Efficient, helpful and on time.
Customer
in Teddington
,
17 January 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Boiler service.
Scores:
8
Tidiness: 8 out of 10
8
Timekeeping: 8 out of 10
8
Courtesy: 8 out of 10
8
Workmanship: 8 out of 10
8
Combined score: 8 out of 10
8
10
I would recommend this company.
Customer
in Hampton
,
17 January 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General plumbing.
Scores:
8
Tidiness: 8 out of 10
9
Timekeeping: 9 out of 10
9
Courtesy: 9 out of 10
9
Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.8
10
I would recommend this company.
Customer
in Kingston upon Thames
,
17 January 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General plumbing.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
It was a very simple job but I was pleased by the honesty of not charging more when they had to take time out to go and fetch a part.
Customer
in Kingston upon Thames
,
16 January 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General plumbing.
Scores:
9
Tidiness: 9 out of 10
9
Timekeeping: 9 out of 10
9
Courtesy: 9 out of 10
9
Workmanship: 9 out of 10
9
Combined score: 9 out of 10
9
10
Happy with everything they did.
Customer
in Kingston upon Thames
,
8 January 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General plumbing
Scores:
9
Tidiness: 9 out of 10
9
Timekeeping: 9 out of 10
9
Courtesy: 9 out of 10
9
Workmanship: 9 out of 10
9
Combined score: 9 out of 10
9
10
Happy with everything they did.
Customer
in Kingston upon Thames
,
8 January 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General plumbing.
Scores:
-
Tidiness: Not Applicable
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
First class job of removing a jammed cartridge. I would recommend this company.
Customer
in Hampton
,
7 January 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Central heating.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Efficient, knowledgeable and courteous.
Customer
in Hampton
,
7 January 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General plumbing - Washing machine install
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent service, efficient and pleasant.
Customer
in Twickenham
,
4 January 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General plumbing.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I have used this company before and , as previously I have found them courteous and efficient.
Repeat Customer
in Thames Ditton
,
3 January 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Installed washing machine
Scores:
7
Tidiness: 7 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.8
10
Good.
Customer
in Kingston upon Thames
,
3 January 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General plumbing.
Scores:
9
Tidiness: 9 out of 10
7
Timekeeping: 7 out of 10
9
Courtesy: 9 out of 10
9
Workmanship: 9 out of 10
8.5
Combined score: 8.5 out of 10
8.5
10
The plumber arrived slightly later than scheduled but I was notified beforehand. The repair job was done efficiently and cleanly, and the plumber was courteous and informative.
Customer
in Twickenham
,
3 January 2013
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General plumbing
Scores:
10
Tidiness: 10 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
They arrived when they said they would, worked efficiently and had great communication in terms of work that was required.
Customer
in Hampton
,
18 December 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General plumbing.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
They looked through their catalogue with me to choose the fitting I would like then sourced and replaced the kitchen mixer tap. The young gentleman who arrived to fit the tap checked that I was happy with it. He then carried out the task of replacing the faulty one with the minimum of fuss, mess and time. Very helpful throughout the experience.
Customer
in Hampton
,
14 December 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General plumbing
Scores:
8
Tidiness: 8 out of 10
9
Timekeeping: 9 out of 10
9
Courtesy: 9 out of 10
9
Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.8
10
I would recommend this company.
Customer
in Teddington
,
14 December 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Conventional boiler install.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Good attention to customer requirements, on time, good follow up and response.
Customer
in Teddington
,
4 December 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Boiler service
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very friendly and efficient service, arrived on time.
Customer
in Hampton
,
30 November 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Boiler service
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would recommend this company.
Customer
in Teddington
,
30 November 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Failed central system.
Scores:
-
Tidiness: Not Applicable
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Came very quickly and quickly sorted the problem. Then, as this was well within the thirty minutes charging period, he did a quick check of all the rest of the central heating system.
Customer
in Twickenham
,
27 November 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Correcting underfloor heating not working in office.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Its winter time and at our company we had turned on our underfloor heating in readiness for the cold weather to come. Unfortunately, as in previous years, the system failed to work satisfactorily and the office was cold. In our frustration we contacted Ross at Your Local Plumbing Company to rectify the problem, although knowing that this heating failure had re-occurred since the system had been put in 3 years ago, we were not convinced we would have the heat that we needed! The engineers went to work and discovered a major problem that the previous companies had been unable to find and subsequently we have glorious heat. It is now snowing outside and we are very happy and warm in our office thanks to Your Local Plumbing Company!
Customer
in Hampton
,
1 November 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Fitted new combi boiler.
Scores:
9
Tidiness: 9 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.3
10
Just wanted to follow up the boiler you organised for us a couple of weeks ago with a big thank you for the help and professionalism which you showed us. Phil and Jonathan were excellent over the couple of days it took to install and I know they moved heaven and earth to sort it out on a much faster schedule than originally agreed. Please pass on our thanks to them. The boiler is working fine and we have been kept nice and warm just as the colder weather arrived.
Customer
in Teddington
,
30 October 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Fixing a leaking kitchen tap.
Scores:
-
Tidiness: Not Applicable
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
They quickly realised that replacing the tap would be difficult and costly so they tried the alternative of seeing if they could find replacement cartridges for the tap. This they did quickly and successfully. Even though they spent more than thirteen minutes in total on the job. They did not charge me extra.
Customer
in Twickenham
,
30 October 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General plumbing.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
The service was efficiently done with minimum of fuss. I would recommend this company.
Customer
in Richmond
,
16 October 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General plumbing, new shower pump.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent! Did exactly what they said they would do, when they said they would do it. Very courteous, professional and tidy!
Customer
in Hampton
,
12 October 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Ventilation, carbon, monoxide alarm radiators.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Straight forward and efficient, I would recommend this company.
Customer
in Twickenham
,
9 October 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Clear out blocked soil pipe.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
An unpleasant job performed professionally and with good humour. Tidy work with the whole area left clean and functional. Great advice given to help prevent the issue cropping up again. Unable to fault any point of the job done.
Customer
in Hampton
,
9 October 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Install shower valve and riser.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent service friendly and informed. I would recommend this company.
Customer
in Kingston upon Thames
,
2 October 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Replaced side entry ball valve.
Scores:
9
Tidiness: 9 out of 10
9
Timekeeping: 9 out of 10
9
Courtesy: 9 out of 10
9
Workmanship: 9 out of 10
9
Combined score: 9 out of 10
9
10
Comment as already stated by other for quality. I would recommend this company.
Customer
in Hampton
,
13 September 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
General plumbing.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
I would recommend this company.
Repeat Customer
in Hampton
,
12 September 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Boiler service x 2.
Scores:
8
Tidiness: 8 out of 10
9
Timekeeping: 9 out of 10
9
Courtesy: 9 out of 10
8
Workmanship: 8 out of 10
8.5
Combined score: 8.5 out of 10
8.5
10
Turned up on time, fast efficient work, no disturbance.
Customer
in Twickenham
,
7 September 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Boiler Service at our flat
Scores:
8
Tidiness: 8 out of 10
8
Timekeeping: 8 out of 10
8
Courtesy: 8 out of 10
5
Workmanship: 5 out of 10
7.3
Combined score: 7.3 out of 10
7.3
10
The boiler stopped working after the service, Your Local Plumbing Company came and rectified it satisfactorily.
Repeat Customer
in Hampton
,
30 August 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Boiler service.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
On time, polite, knowledgeable and well priced. Will use again. Thanks.
Customer
in Twickenham
,
8 August 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Correcting hot water malfunction.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
I have used this company a number of times for different plumbing problems and they have always been thorough, efficient and polite.
Customer
in Richmond
,
2 August 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Boiler work and thermostat.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
1st class.
Customer
in Teddington
,
21 July 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Mending tap
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
The work was completed quickly and well, efficient and polite.
Customer
in Teddington
,
9 July 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Installation of new boiler
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Highly recommended
Customer
in Hampton
,
29 June 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
First annual service on newly installed boiler in a brand new house.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
It took YLPC only 5 minutes to advise the boiler had been left in a lethal state by the installing engineer. The property developer sent his plumber back to fix the problems and YLPC returned to service the installation and check the safety of the installation. It is very comforting to know the engineers are so well trained, conscientious and based in Hampton.
Customer
in Hampton
,
26 June 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Various items of plumbing repair over past 2-3 years
Scores:
9
Tidiness: 9 out of 10
9
Timekeeping: 9 out of 10
9
Courtesy: 9 out of 10
9
Workmanship: 9 out of 10
9
Combined score: 9 out of 10
9
10
As a small-time landlord, I have always tried to respond quickly to plumbing problems flagged by our tenants. I am so glad I found Your Local Plumbing Company. Firstly, because they are local to the flat; second, they are unfailingly professional, courteous and open, from first point of contact to job completion and follow up. Prices are reasonable from what little I know of plumbing repairs, and I always feel that I am being given honest advice as to solutions and options. The only (slight) negative is a long delay in getting bills sent out!
Customer
in Richmond
,
26 June 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Boiler service
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Straightforward. Did what was needed. Pleasant guy.
Repeat Customer
in Hampton
,
14 June 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Leaking dishwasher pipe and various leaking toilets and sinks.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
The work was done to a professional standard. The engineer showed me everything that he had done and was very tidy and courteous. No complaints.
Customer
in Hampton
,
4 June 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Clearing blocked sink, and changing outside tap
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I have a shop and a house locally, and the tradesmen from this company have been great, they did all they should do in a professional and curteous manner. And I have no hesitation in recommending them, and they will be the first people to call for me.
Customer
in Richmond
,
18 May 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Boiler service.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Efficient, unintrusive, considerate, helpful, clean and polite.
Customer
in Teddington
,
3 May 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Drain solar system and fit 3 bar fitting which had failed.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Courteous attention, clear, detailed, explanation of work time and costs. Prompt arrival, care and attention to noise, protection of furnishing from work clear statement of account.
Customer
in Hampton
,
18 April 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Replacement of boiler and radiators.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Very good service overall. Good time keeping. Polite, clean and efficient.
Customer
in Teddington
,
5 April 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Replacement of pop up waste plug in bath.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Work carried out quickly and efficiently.
Customer
in Teddington
,
4 April 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Boiler service.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent response, spent over two hours service gas boiler but still only charged published fee. Delighted with results.
Customer
in Twickenham
,
9 March 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Replaced hall valve on toilet.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I was very satisfied with the work carried out.
Customer
in Teddington
,
1 March 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
New boiler/pipework/flue run/thermostat
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
In difficult circumstances, the work was done to the agreed time scale, the tenant was kept informed at all times and given a brief lesson in using the new boiler and controls.
Customer
in Hampton
,
21 February 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Central heating boiler needed air blocks removing plus diagnosis for ground floor underground heating system.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
A very positive experience - friendly and reliable service. The work to be done was explained beforehand and the solution was delivered within the price quoted. Happy to recommend.
Customer
in Teddington
,
8 February 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Repaired Potterton Boiler
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I called them to fix my heating. Their plumber arrived on time and I found him friendly and courteous. After a few minutes he found the problem and was able to fix it straight away. I am very pleased with the service and price.
Repeat Customer
in Twickenham
,
2 February 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Repair of toilet leak.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
-
Workmanship: Not Applicable
10
Combined score: 10 out of 10
10
10
Company was efficient and friendly. I would recommend this company.
Customer
in Hampton
,
25 January 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
New boiler fitted
Scores:
9
Tidiness: 9 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
I found them to be prompt to organise a visit, quick to identify the problem, informative in suggested solution and competitive on price. The chaps that did the work were polite, and left leaving the place in good order. I would strongly recommend them.
Customer
in Twickenham
,
18 January 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Radiator valves replaced and partial drainage of central heating system
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
The plumber quickly diagnosed the problem with several radiators failing to heat up properly and the work was carried out promptly and efficiently.
Customer
in Teddington
,
13 January 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Check of central heating
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Found them to be friendly and professional, minimal disruption and very helpful.
Customer
in Feltham
,
12 January 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Overhaul of gas boiler
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent service.
Customer
in Hampton
,
11 January 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Fixed toilets and toilet seat.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Was able to book a plumber at very short notice. The plumber arrived as agreed and from booking to work carried out was very polite.
Customer
in Teddington
,
11 January 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Fitting of new bathroom and kitchen taps
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
9
Courtesy: 9 out of 10
9
Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.3
10
Pleasant, friendly and polite staff. Punctual, efficient and left no mess. Competitively priced.
Customer
in Feltham
,
10 January 2012
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
Fixed bathroom taps - No cold water was coming out
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very friendly and polite plumber, I always receive excellent service from this company, the person who I spoke to on the phone was both helpful and friendly.
Customer
in Twickenham
,
29 December 2011
business
Your Local Plumbing Company
www.checkatrade.com/YourLocalPlumbingCompany
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Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.
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