Sign In

Your Plumber (Bournemouth)

Member of Checkatrade for over 3 years
Your Plumber (Bournemouth) Feedback Scores
77 feedback reports
with an average score of 9.5 out of 10.
Works in
Bournemouth, Poole, Christchurch, Ringwood, Ferndown, Wimborne.
Contact
name: Miss Sophie Morris
address:
Ling Road, Poole, Dorset, BH12 4NZ
telephone: 0800 988 8899   Enlarged for easy dialing:
0800 988 8899

01202 900309
email:
web:
Company Profile
View Video Gallery >>

When you need a plumber or Gas Safe engineer in Poole and surrounding areas call us, YourPlumber. From a dripping tap, sink blockage or a burst pipe to servicing your boiler and installing a new boiler or heating system, we'll handle every kind of plumbing, drainage or heating requirement for you.

Whether you need us to repair, maintain, replace or install new, we'll only ever undertake the work necessary to make everything safe and working efficiently again.  As well as giving you a fixed price before we carry out any work.

And no matter how big or small the job, we'll always give you a free estimate first and you won't pay until the work is completed to your satisfaction.

We are also approved members of the Trading Standards Buy with Confidence scheme so you can rest assured whilst using YourPlumber, that the engineer coming into your home will treat both you and your home with the utmost respect and professionalism.

YourPlumber are also Worcester Bosch Accredited Installers, which means on all boiler installations we can offer you a 8 Year Warranty.

To find out more or book an appointment today, call Sophie on 01202 230070.

.

Team
Service Engineer
Sophie Morris
Customer Relations
Skills
Main work undertaken
Central Heating - Gas - Installation/Servicing, Central Heating Engineer, General Plumbing, Plumbing Repairs, Radiators/Valves/Thermostats Installed/Replaced, Shower Installation/Repair
Also skilled in
Wet Rooms
Accreditations and Memberships
Company Information
Interviewed on: 26 November 2010 Public Liability Insurance: Current - Verified on 18 March 2014
Limited Company: Registered as YBP Limited. No. 07450658 Insured by: NIG
VAT Registered: No. 102986416 Coverage amount (£): 5,000,000
References 3 received by Checkatrade

As part of our vetting procedure, these references consist of the first 5 processed feedback submissions which have been spot-checked/verified by Checkatrade.com when Your Plumber (Bournemouth) joined in December 2010.

Trade reference
We know of them as being a reputable company.
Trader in Wimborne, 1 December 2010
Arrived when they said they would, very friendly service all for a reasonable price.
Customer in Bournemouth, 1 December 2010
Reliable, friendly and knowledgeable. Would definitely recommend.
Customer in Bournemouth, 1 December 2010
Feedback Reports Showing 10 out of 77 (reviews based on work commenced)
Total recommendations: 77, average score 9.5 Last six months: 6 reports, average rating 9.5
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Repair to toilet and outside tap
Regular updates re arrival and prior quote before work done.
Customer in Broadstone, 31 March 2014  
Your Plumber (Bournemouth) www.checkatrade.com/YourPlumberFerndown/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Immersion and unvented
Prompt call out. Parts ordered speedily, return visit next day. No mess, all went to plan!
Customer in Bournemouth, 19 March 2014  
Your Plumber (Bournemouth) www.checkatrade.com/YourPlumberFerndown/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Leak under sink
Quick and friendly.
Customer in Bournemouth, 14 March 2014  
Your Plumber (Bournemouth) www.checkatrade.com/YourPlumberFerndown/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Install scale reducer
Very polite person, never gave impression time was an issue, safety was paramount.
Customer in Bournemouth, 17 February 2014  
Your Plumber (Bournemouth) www.checkatrade.com/YourPlumberFerndown/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Boiler maintenance/service.
Turned up on time (or just before). Very polite chap with a good sense of humour. Explained all angles of the job and carried them out to the full. Very pleased.
Customer in Bournemouth, 10 December 2013  
Your Plumber (Bournemouth) www.checkatrade.com/YourPlumberFerndown/
Scores:
6Tidiness: 6 out of 10 7Timekeeping: 7 out of 10 8Courtesy: 8 out of 10 6Workmanship: 6 out of 10
6.8
Combined score: 6.8 out of 10
6.810
Repair of a leaking pipe in the loft
Although the quality of the work was satisfactory, and I agreed with the terms of the cost ,at a time when I was very anxious about the leaking water, in the end I feel the price charged for a four hour job was excessive in every way and I would advise potential customers to ensure that they are aware of the costs and get a quote before the work is carried out. No mention was made of the over 65+ discount either.
Customer in Bournemouth, 23 October 2013  
Response from Your Plumber (Bournemouth):
I have contacted and spoken to the customer regarding this. The customer was visited on Friday evening and explained to that as we were unsure where the leak was coming from; we would need to charge per hour. The customer was given a full schedule of rates where each hour was at a reduced rate, he was also given a 10% returning customer discount - which actually equates to more than the senior citizen discount. The work was scheduled for Wednesday of the following week, and he actually signed to agree the rates and terms that it would be charged on a sliding scale per hour. He was given ample time to think about this and to contact us if he was not happy with anything. The job was completed in a quicker time than first anticipated.
Your Plumber (Bournemouth) www.checkatrade.com/YourPlumberFerndown/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Tap washers, pressure and other
Arrived on time, clean, fairly priced, efficient, very pleasant man.
Customer in Poole, 28 January 2013  
Your Plumber (Bournemouth) www.checkatrade.com/YourPlumberFerndown/
Scores:
8Tidiness: 8 out of 10 6Timekeeping: 6 out of 10 8Courtesy: 8 out of 10 8Workmanship: 8 out of 10
7.5
Combined score: 7.5 out of 10
7.510
Plumbing
Very satisfied, very polite.
Customer in Poole, 9 January 2013  
Your Plumber (Bournemouth) www.checkatrade.com/YourPlumberFerndown/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Ball valve replacement.
First contact by phone, very efficient, polite, very impressed with work carried out. Very polite and professional.
Customer in Poole, 22 November 2012  
Your Plumber (Bournemouth) www.checkatrade.com/YourPlumberFerndown/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replace tap.
Very good and very helpful.
Customer in Christchurch, 2 November 2012  
Your Plumber (Bournemouth) www.checkatrade.com/YourPlumberFerndown/
These are only the latest 10 customer monitoring reports. Click to see all 77 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.