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Your Plumber (Portsmouth)

Member of Checkatrade for over 2 years
Your Plumber (Portsmouth) Feedback Scores
251 feedback reports
with an average score of 9.6 out of 10.
Works in
Southampton, Fareham, Chichester, Portsmouth, Waterlooville, Surrey, West Sussex, Hampshire
Contact
name: Mr Terry Hack
address:
Shedfield, Southampton, Hampshire, SO32 2HN
telephone: 0800 298 1991   Enlarged for easy dialing:
0800 298 1991

07900 655362
email:
web:
Company Profile

When you are looking for a plumber you can really rely on, we are available for all your plumbing, drainage and heating requirements with over 35 years experience.

Whether it's an emergency plumber, a bathroom installation or any other plumbing repair you're after, we provide a fast, friendly and local service.

We also specialise in drain repairs from unblocking to root cutting and drain relining. We offer FREE CCTV surveys with every drain clearance.

We have a reputation for customer care and your satisfaction is as important to us as it is to you.

·  Convenience - We call ahead so you don’t have to sit in waiting for us

·  FREE accurate estimates before any work is started and no hidden costs or call out charges

·  24/7 Availability - we’ll be there when we promise. Including evenings and weekends

·  A fast solution to your problems - We can be there within the hour if necessary

·  Complete peace of mind - with all workmanship insured and guaranteed.

·  Respect - we’ll treat your home and belongings as if they were our own, leaving everything clean, tidy and back where it belongs. Plus we’ll take all our rubbish with us

Get ready for winter with a powerflush, and restore your central heating to work like new again - and save money on your heating bills.

Special offer ...Low price boiler service, call today for an appointment.

Call us Now on 0800 298 1991 for a reliable, fast and friendly service or click HERE to visit our website for your FREE money off vouchers.

Quality work ...honest advice.

Team
Michael Chappell
Plumbing and Heating Apprentice
Bradley Lewis
Gas Safe Engineer
Callum Stickland
Plumbing and Heating Engineer
Terry Hack
Owner/ director Senior Heating and Plumbing Engineer
Jamie Lyndsay
Plumbing and Installation Engineer
Skills
Main work undertaken
Boiler Installation, Boiler servicing/repairs, Central Heating - Gas - Installation/Servicing, Central Heating Engineer, General Plumbing, Plumber, Plumbing Repairs, Radiators/Valves/Thermostats Installed/Replaced, Under Floor Heating, Unvented Hot Water Cylinders, Water Supply Pipe Repairs, Wet Rooms
Also skilled in
24 Hour Drain Clearance, Bathroom Fitter, CCTV Surveys for Drains, Drain Installation, Drain/Sewer Clearance, Tiler - All Tiling, Waste Water Treatment Plant Installations
Accreditations and Memberships
Company Information
Interviewed on: 14 June 2011 Public Liability Insurance: Current - Verified on 13 June 2013
Limited Company: Registered as Waveplate Ltd. No. 6551361 Insured by: NIG
VAT Registered: No. 930 3926 32 Coverage amount (£): 2,000,000
References 3 received by Checkatrade

As part of our vetting procedure, these references consist of the first 5 processed feedback submissions which have been spot-checked/verified by Checkatrade.com when Your Plumber (Portsmouth) joined in June 2011.

Plumbing.
Very, very prompt first call back, kept every appointment from initial quote onwards, very trustworthy, polite and professional. Job was completed on time and as priced. I would recommend to anyone.
Customer in Havant, 14 June 2011
Plumbing.
Very prompt and efficient service. Completed to a high standard. I would be happy to recommend them.
Customer in Southampton, 14 June 2011
Trade reference.
We know of them as being a reputable company.
Trader in Portsmouth, 14 June 2011
Feedback Reports Showing 10 out of 251 (reviews based on work commenced)
Total recommendations: 251, average score 9.6 Last six months: 5 reports, average rating 9.8
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replaced 3 ball valves in 3 toilets.
Brilliant, honest approach and advice given on cause of the problem. Worked quickly and efficiently, no nonsense and no dragging out for extra labour charges like some tradesman I have encountered. After the visit other then working toilets no other evidence that we had work done. Broad options of payment, very flexible.
Customer in Fareham, 10 April 2014  
Your Plumber (Portsmouth) www.checkatrade.com/YourPlumberPortsmouth/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Blocked drain.
I had a blocked drain and before the work was carried out Terry made a phone call and let me know that the work could be done by the water company (saving me a lot of money). He could have done the job himself and charged me but was honest and made a call first. Really honest, kind person. Thank you.
Customer in Waterlooville, 12 March 2014  
Your Plumber (Portsmouth) www.checkatrade.com/YourPlumberPortsmouth/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Fitting new cistern.
Excellent.
Customer in Fareham, 7 February 2014  
Your Plumber (Portsmouth) www.checkatrade.com/YourPlumberPortsmouth/
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Replace warn out mixer taps
A quick job done by most helpful men.
Customer in Hindhead, 20 December 2013  
Your Plumber (Portsmouth) www.checkatrade.com/YourPlumberPortsmouth/
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Callum / fit new siphon to toilet.
Excellent service, prompt and efficient, reliable, they did exactly what they said they would. Prices were very reasonable too.
Customer in Southampton, 26 October 2013  
Your Plumber (Portsmouth) www.checkatrade.com/YourPlumberPortsmouth/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Callum and Janie / repair leak under driveway.
Service excellent! Relief to have people who know what they are doing after lousy workman who caused the problem. 2 brilliant workmen!
Customer in Waterlooville, 15 October 2013  
Your Plumber (Portsmouth) www.checkatrade.com/YourPlumberPortsmouth/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replacement of non standard immersion element.
Prompt response to original enquiry. Competitive quote. Turned up on time, left site clean and tidy. Helpful and polite engineer. No hesitation in recommending this firm and will use again.
Customer in Southampton, 19 September 2013  
Your Plumber (Portsmouth) www.checkatrade.com/YourPlumberPortsmouth/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replace electric shower and basin tap.
This is the second time we have used Your Plumber (Portsmouth) and cannot rate them highly enough. Always neat, polite, courteous and professional. Had a problem with the switch on the shower and they were back within 1/2 day to fix it. Spent hours resolving an initial poor installation (by an other) at no additional cost. Will be using them again for any plumbing that needs doing.
Customer in Chichester, 30 August 2013  
Your Plumber (Portsmouth) www.checkatrade.com/YourPlumberPortsmouth/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Fit new mains stop cock - Brad.
Polite, courteous, quick. Did a perfect job and great representative for the company.
Customer in Chichester, 25 July 2013  
Your Plumber (Portsmouth) www.checkatrade.com/YourPlumberPortsmouth/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replace section of pipe that had been punctured by a screw
To get such a prompt response on a Sunday was very pleasing and we were very grateful.
Customer in Southampton, 3 July 2013  
Your Plumber (Portsmouth) www.checkatrade.com/YourPlumberPortsmouth/
These are only the latest 10 customer monitoring reports. Click to see all 251 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.