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Imperial Windows
40
monitoring reports,
23
have been received in the past 6 months.
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Customer Monitoring Reports
Windows fitted.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Lovely staff.
Customer in Windlesham
,
16 May 2012
business
Imperial Windows
www.checkatrade.com/ImperialWindows
French doors, brick work removal and plastering
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Recommended to my neighbours.
Customer in Woking
,
15 May 2012
business
Imperial Windows
www.checkatrade.com/ImperialWindows
Two windows installed.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Work carried out efficiently and to a good standard.
Customer in Woking
,
11 May 2012
business
Imperial Windows
www.checkatrade.com/ImperialWindows
Windows throughout plus door and frame surround.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Good service throughout, excellent fitting, a few minor issues with handles that will hopefully be sorted promptly.
Customer in Woking
,
10 May 2012
business
Imperial Windows
www.checkatrade.com/ImperialWindows
Replace 2 windows
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would recommend this company.
Customer in Tadworth
,
8 May 2012
business
Imperial Windows
www.checkatrade.com/ImperialWindows
3 windows replaced
Scores:
10
Tidiness: 10 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Good quality workmanship, worked quickly and efficiently.
Customer in Amersham
,
4 May 2012
business
Imperial Windows
www.checkatrade.com/ImperialWindows
Windows completed.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very good and satisfactory.
Customer in Guildford
,
3 May 2012
business
Imperial Windows
www.checkatrade.com/ImperialWindows
Window re-fit whole house
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very good.
Customer in Camberley
,
2 May 2012
business
Imperial Windows
www.checkatrade.com/ImperialWindows
Very good job - windows and doors.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very friendly and excellent work.
Customer in Addlestone
,
30 April 2012
business
Imperial Windows
www.checkatrade.com/ImperialWindows
Replacement front door, replaced patio doors
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent from the initial consultation through to the completion of work, also very quick.
Customer in Merrow
,
27 April 2012
business
Imperial Windows
www.checkatrade.com/ImperialWindows
Replacement French doors
Scores:
10
Tidiness: 10 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Professional service, polite and respectful of property and garden.
Customer in Windlesham
,
25 April 2012
business
Imperial Windows
www.checkatrade.com/ImperialWindows
2 replacement windows and front door
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very happy with the workmanship and courtesy of staff.
Customer in Camberley
,
25 April 2012
business
Imperial Windows
www.checkatrade.com/ImperialWindows
Planning and building conservatory.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Did what they said they would do when they said they would do it. Some issues that came up through the duration of the work which were dealt with quickly and efficiently.
Customer in Woking
,
24 April 2012
business
Imperial Windows
www.checkatrade.com/ImperialWindows
Very good and quick.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Great work. I would recommend this company.
Customer in Woking
,
13 April 2012
business
Imperial Windows
www.checkatrade.com/ImperialWindows
5 doors 1 bifold 4 windows replaced.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent services, very friendly and courteous. I would recommend this company.
Customer in London
,
10 April 2012
business
Imperial Windows
www.checkatrade.com/ImperialWindows
All windows
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very, very good, we are ever so pleased.
Customer in Lightwater
,
7 April 2012
business
Imperial Windows
www.checkatrade.com/ImperialWindows
New doors
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent product, excellent service, well worth it.
Customer in Woking
,
2 April 2012
business
Imperial Windows
www.checkatrade.com/ImperialWindows
Windows.
Scores:
7
Tidiness: 7 out of 10
9
Timekeeping: 9 out of 10
9
Courtesy: 9 out of 10
9
Workmanship: 9 out of 10
8.5
Combined score: 8.5 out of 10
8.5
10
Good fast service great work. I would recommend this company.
Customer in Camberley
,
31 March 2012
business
Imperial Windows
www.checkatrade.com/ImperialWindows
New windows.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very pleased with completed work, contractors were very friendly and hardworking. I would recommend this company.
Customer in Windlesham
,
27 March 2012
business
Imperial Windows
www.checkatrade.com/ImperialWindows
Replaced 9 windows and front door.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent service all through process and after completion, we have ordered again for extension and recommended to friends.
Customer in Addlestone
,
24 February 2012
business
Imperial Windows
www.checkatrade.com/ImperialWindows
Replacement of door handle
Scores:
-
Tidiness: Not Applicable
0
Timekeeping: 0 out of 10
3
Courtesy: 3 out of 10
3
Workmanship: 3 out of 10
2
Combined score: 2 out of 10
2
10
I had trouble with my back double glazed door. I rang the company and was charged a fee. The operative took my door handle away and left me with the wrong type of door handle. I tried to open the door but it would not budge. I rang the company again and was told by another fitter it would cost another fee to fix. I felt his manner could have been better on the phone. My door is still the same. I feel I have been let down by the company. I later rang another company and they said they would be able to do the repair cheaper, so I got them to do it. I am hoping Imperial can reimburse me in some way.
Customer in Sutton
,
3 February 2012
Response from Imperial Windows:
The customer phoned on a Saturday stating her door handle was broken, an engineer attended in 2 hours with various handles as this was not our door. A temporary repair was carried out and we informed the customer of locking scrap problem and the cost. Another of our engineers called on Monday and changed the door barrel free of charge.
business
Imperial Windows
www.checkatrade.com/ImperialWindows
Windows
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very nice people.
Customer in Woking
,
19 January 2012
business
Imperial Windows
www.checkatrade.com/ImperialWindows
To replace a defective unit under the terms of the guarantee.
Scores:
7
Tidiness: 7 out of 10
2
Timekeeping: 2 out of 10
7
Courtesy: 7 out of 10
6
Workmanship: 6 out of 10
5.5
Combined score: 5.5 out of 10
5.5
10
The owner of the company failed to honour the 10 year guarantee as stated in the contract. He simply changed the goal posts and charged for a defective unit to be replaced. He refused to answer any enquiries in regards to this, other than a verbal refusal to comply with wording of the contract.
Customer in Uxbridge
,
1 December 2011
Response from Imperial Windows:
The customer was not happy about having to pay the small cost to change a glass unit outside of the 10 year guarantee period. We carried out the contract for the cost of the unit to buy in only. We are sorry the customer felt unhappy but all our glass units are only guaranteed for 10 years from date of contract.
business
Imperial Windows
www.checkatrade.com/ImperialWindows
Window installation and supply.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent service, friendly neat reliable will use again. I would recommend this company.
Customer in Woking
,
29 October 2011
business
Imperial Windows
www.checkatrade.com/ImperialWindows
Replacement windows, doors and roof line.
Scores:
9
Tidiness: 9 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Very pleased with work, quality and hopefulness. Payment arrangements could be simplified.
Customer in Barnstaple
,
14 October 2011
business
Imperial Windows
www.checkatrade.com/ImperialWindows
Double glazing.
Scores:
8
Tidiness: 8 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.3
10
Very good service. I would recommend this company.
Customer in Windlesham
,
1 July 2011
business
Imperial Windows
www.checkatrade.com/ImperialWindows
Porch door and adjacent panels, also sliding patio door
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
God service from estimate to completion, clean workers, very pleased with finished job.
Customer in Northolt
,
15 June 2011
business
Imperial Windows
www.checkatrade.com/ImperialWindows
Fitting of patio door
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
From the quotation to survey and finally fitting we found an excellent standard of service.
Customer in Windsor
,
18 May 2011
business
Imperial Windows
www.checkatrade.com/ImperialWindows
Front door.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent.
Customer in Woking
,
8 April 2011
business
Imperial Windows
www.checkatrade.com/ImperialWindows
Windows.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
They are good, we came back for more.
Customer in Crawley
,
30 March 2011
business
Imperial Windows
www.checkatrade.com/ImperialWindows
Replacement windows and doors.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
I would recommend this company.
Customer in Windlesham
,
16 March 2011
business
Imperial Windows
www.checkatrade.com/ImperialWindows
15 windows and 1 door.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very good and did small jobs that they did not have to do, I would recommend this company.
Customer in Camberley
,
1 January 2011
business
Imperial Windows
www.checkatrade.com/ImperialWindows
New windows.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent throughout.
Customer in Woking
,
19 October 2010
business
Imperial Windows
www.checkatrade.com/ImperialWindows
New Windows and Door
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Have used Imperial Windows for the past 17 years and have always had confidence in their judgements, recommendations and fitting service. Quick efficient service.
Customer in Woking
,
27 September 2010
business
Imperial Windows
www.checkatrade.com/ImperialWindows
New windows and woodwork to front of house (fascias and soffits)
Scores:
9
Tidiness: 9 out of 10
8
Timekeeping: 8 out of 10
9
Courtesy: 9 out of 10
9
Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.8
10
Really pleased with our replacement windows and new woodwork to house. Quality of workmanship was excellent and carried out in a good manner. I would highly recommend this company.
Customer in Lightwater
,
14 September 2010
business
Imperial Windows
www.checkatrade.com/ImperialWindows
Replacement double glazed windows.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent.
Customer in Robertsbridge
,
23 August 2010
business
Imperial Windows
www.checkatrade.com/ImperialWindows
Full house replacement and doors and conservatory
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Would recommend to friends and family.
Customer in Lightwater
,
18 August 2010
business
Imperial Windows
www.checkatrade.com/ImperialWindows
Double doors.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very good.
Customer in Addlestone
,
10 August 2010
business
Imperial Windows
www.checkatrade.com/ImperialWindows
Replaced 2 bay windows, 1 bathroom and 1 side window.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Absolutely fantastic, professional, polite and very tidy.
Customer in Farnborough
,
1 August 2010
business
Imperial Windows
www.checkatrade.com/ImperialWindows
Double glazed doors on 47 windows.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
I first used this company 20 years ago, I have had 5 houses double glazed, I have and will recommend them to every one.
Customer in Woking
,
14 July 2010
business
Imperial Windows
www.checkatrade.com/ImperialWindows
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.
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