Checkatrade

Micro Pro Ltd

Checkatrade membership number: 125473
Member of Checkatrade for over 2 years
Micro Pro Ltd Feedback Scores
300 customer feedback reports
with an average score of 10 out of 10.
Works in
Ascot, Guildford, Woking, Staines, Wimbledon, Kingston, Weybridge, Esher, Claygate, Cobham, Surrey.
Contact
name: James Kirby
address:
Weybridge, Surrey, KT13 8DE
telephone: 01932 379162   Enlarged for easy dialing:
01932 379162

01483 550780
mobile: 07984 632156
email:
web:
Company Profile

Micro Pro Ltd provides computer and network support for Home and Business users. We come to you to provide an exceptional level of service with a fast resolution and your total satisfaction being our top priority. 

We support, repair and maintain Apple and Microsoft based computers, laptops, desktops or servers, wired or wireless networks and anything else you might find in the modern home or office. We provide troubleshooting and resolution of software and hardware based issues. We also provide advice on security, backup, infrastructure and much more.

You may need a new screen for your laptop, advice on configuring a networked office environment or just some tuition on how to use your computer. Whatever your requirements our experts are here to help.

 

Skills
Main work undertaken
Computer Sales, Computer Servicing/Repair, Computer Training/Consultancy, Computers, Home Networks, Internet Services, Web Designer/Web Hosting
Accreditations
Checkatrade



  • Approved member of the Surrey County Council Trading Standards ‘Buy With Confidence’ Scheme

  • Member of The British Computer Society

  • Basic Disclosure Certificate held issued 29/12/2008

  • CompTIA Network+ Certified Professional certificate held

  • CompTIA A+ Certified Professional certificate held

  • Microsoft Certified Professional (Microsoft Certificate of Excellence held)
Company Information
Interviewed on: 8 October 2009 Public Liability Insurance: Current - Verified on 30 August 2011
Limited Company: Registration no. 6549874 Insured by: Hiscox
VAT Registered: No. 926472312 Coverage amount (£): 2,000,000
References 5 received by Checkatrade

These references were checked by Checkatrade when Micro Pro Ltd joined in October 2009.

Micro Pro offer PC support and repair for home and business users. We supply them with their anti-virus software. We know of them as being a reputable company.
Trader in Newcastle, 15 October 2009
Computer services.
We know them as being a reputable company. I would recommend them.
Trader in Woking, 15 October 2009
Fixed computer.
He fixed our computer very quickly.
Customer in Guildford, 15 October 2009
Computer maintenance
Always helpful, know what they are doing. First class service. I would be happy to recommend them.
Customer in Guildford, 15 October 2009
Computer maintenance
Has rescued me from computer and printer problems on several occasions now. Job is well done, quick and reasonably priced. I would be happy to recommend them.
Customer in Guildford, 15 October 2009
Customer Monitoring Reports Showing 10 out of 300
Total recommendations: 300, average score 10 10 Last six months: 42 reports, average rating 10
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Old computer taken out by storm- James sorted out new one

James diagnosed problem with old computer, supervised purchase of new one and set up new one. He explained very clearly what he had done so even I could understand it. He also sorted out our wireless router issues which had defeated previous IT experts. EXCELLENT SERVICE!
Customer in Guildford, 4 May 2012
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
ITunes's recording facility not work. Reinstalling of drivers due to a conflict with a recording device previously downloaded to my laptop

James Kirby is a genius and is the Rolls Royce of computer technicians. He was very knowledgeable of his trade, confident and helpful and polite. I have serious doubts as to whether another computer tech could have resolvd my problem. James did. With the added advantage of him being able to remotely access my computer I could go away and let him do what he had to do. I have complete confidence in James and would recommend him to everyone.
Customer in Worcester Park, 2 May 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Computer Support

James is very responsive, always polite and tidy but most of all always effective irrespective of the nature of the problem - this is rare in that he deals just as easily with hardware, software and network issues - this breadth of knowledge and experience is rare and often what is required - I can't speak highly enough of the professional service James provides.
Customer in Leatherhead, 20 April 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Sorted an old Apple Power Book G4 and introduced us to the latest Ipad

James put himself out to slot us into his busy schedule. Clean and organized operator. Most knowledgeable and efficient in understanding the vagaries of Apple but also the ignorance of people not used to operating modern technology particularly my wife and myself. The iPad as explained is as simple as you want it to be or as complex as an exercise needs to be. Brilliant! And he's a nice guy
Customer in Woking, 19 April 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
James built a new computer for me

James was very efficient and extremely courteous. He built me a computer and installed it without any problems. He is very competent, pleasant and efficient at what he does. I would recommend him without hesitation.
Customer in Leatherhead, 18 April 2012
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Mainly problems with connectivity to Yahoo and password problems

Very helpful and thorough. I have called on his services in the past, and will certainly continue to do so when computer problems arise.
Customer in Guildford, 17 April 2012
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Immediate diagnosis and correction

A satisfied customer
Customer in West Byfleet, 17 April 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Delivery and installation of my new computer

James, as ever, so helpful and reliable. Glad I found him.
Customer in near Gulldford, 16 April 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Disc Drive Issue

A new drive was fitted and then it transpired it was a cable. My old drive was put back and Job done. Being use Micro Pro for 6 years and can't praise them enough. Well Done Guys!!
Customer in Woking, 13 April 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Ensured broadband working correctly, checked and removed viruses

James carried out the work quickly and efficiently and I have every confidence in him. I would certainly use him again
Customer in West Byfleet, 12 April 2012
These are only the latest 10 customer monitoring reports. Click to see all 300 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.