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Roots Upwards t/a The Outside Works

Checkatrade membership number: 2687
Member of Checkatrade for over 7 years
Roots Upwards t/a The Outside Works Feedback Scores
172 customers have given feedback
with an average score of 9.6 out of 10.
Works in
Brighton, Hove, Worthing, Shoreham-by-sea, Haywards Heath, West Sussex, Sussex
Contact
name: Matthew Haynes
address:WorkBrighton, East Sussex, BN2 3RA
telephone: Work01273 673122   Enlarged for easy dialing:
01273 673122
mobile: Cell07930 418728
email:
web: www.theoutsideworks.co.uk
Company Profile

Qualified & Professional Tree Surgeons offering felling, crown thinning/reduction, pruning, hedge cutting, planting and stump removal.  We are proud to announce we are also now qualified to provide a professional tree inspection, consultation and report-writing service to assess hazardous and unsafe trees.

Roots Upwards Ltd. t/a The Outside Works - complete landscape design & build including fencing, patios, walling, paving, turfing, decking & planting.

Fully insured. Free estimates.

Skills
Main work undertaken
Artificial Lawns, Brickwork in the Garden, Features, Garden - All Round Services, Garden Design, Garden Walls, Gazebos, Hedge Trimming & Removal, Landscape Contractors, Landscape Gardening , Logs, Pergolas, Plants & Shrubs, Pond Construction, Ponds, Sheds, Stump Grinding, Summer Houses and Play Houses, Swimming Pools, Tree Houses, Tree Surgeon, Turf, Woodchip & Bark
Also skilled in
Decking, Fencing Contractors, Gates, Patios
Accreditations
Checkatrade

Matthew Haynes-NPTC Certificate of competence in the use of chainsaws CS30-Maintain the chainsaw CS31-Fell small trees CS36-Cross-cut and stack procedure CS39-Operate the chainsaw from a rope and harness. NPTC Certificate of Competence to climb trees and perform aerial rescue.


Trading Standards Approved.

Company Information
Interviewed on:28 February 2003Public Liability Insurance:Current - Verified on 9 April 2010
Limited Company:Registration no. 4703880Insured by:Axa Insurance UK plc
VAT Registered:No. 865 1678 89Coverage amount (£):5,000,000
References 5 received by Checkatrade

These references were checked by Checkatrade when Roots Upwards t/a The Outside Works joined in February 2003.

Tree Surgery.
A young. polite and responsible man. I would be happy to recommend him.
Customer in Hove, 14 April 2003
Trade Reference.
Matthew provided us with a good and reliable service at a fair price. We are happy to vouch for Matthew Haynes Tree Surgery as being a reputable company.
Customer in Richmond, 21 March 2003
Tree Surgery.
Extremely helpful and gave professional advice. Carried out the works to my entire satisfaction. Very polite, cleared everything off site and offered a follow-up service. No hesitation in recommending him, in fact I already have.
Customer in Cheam, 19 March 2003
Tree Surgery.
Nice guy - cleaned up properly - arrived at arranged time. Good job. I would be happy to recommend them to others.
Customer in London, 18 March 2003
Tree Surgery.
He was extremely courteous and polite. Gave us a written quote which was adhered to. Completed the work on time and completely tidied up afterwards. I would be happy to recommend him to others.
Customer in London, 15 March 2003
Customer Monitoring Reports Showing 10 out of 172
Total recommendations:172, average score 9.6Last six months:11 reports, average rating 9.5
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Cut down tree and remove stump
Great. Arrived promptly and worked very well. Very helpful and offered additional advice. Highly recommended.
Customer in Brighton, 28 May 2010 business
Roots Upwards t/a The Outside Workshttp://www.checkatrade.com/RootsUpwards/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Clearance of area at end of garden, construction of new fence and trellis work
Excellent quality, reliable. Planning further projects (and indeed already a returning customer)
Customer in Brighton, 26 May 2010 business
Roots Upwards t/a The Outside Workshttp://www.checkatrade.com/RootsUpwards/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Terrace and pathways
The second time they have done hard landscaping in the garden. Reliable start date and an excellent finish. Now we are confident to open the garden to public view during the Gardens Galore events 26 and 27th June.
Customer in Hove, 21 May 2010 business
Roots Upwards t/a The Outside Workshttp://www.checkatrade.com/RootsUpwards/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
garden paving clearer, top soil and turf laid
Prompt quote and job date, arrived on time, very courteous and friendly, worked very hard - started at 8.30 and finished at 3.00 on same day - including hoovering the hallway. Really impressive as we've had a lot of work done over the years and Matt + Paul stood out for advice and reliability.
Customer in Brighton, 21 May 2010 business
Roots Upwards t/a The Outside Workshttp://www.checkatrade.com/RootsUpwards/
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10 -Value for money: Not Applicable
9.8
Combined score: 9.8 out of 10
9.810
Erection of fence and gate. Removal of tree
Excellent work carried out. Good clear advice provided.
Customer in Brighton, 26 April 2010 business
Roots Upwards t/a The Outside Workshttp://www.checkatrade.com/RootsUpwards/
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Excavation and brickwork to back garden.
Very reliable, excellent workmanship and delightful result.  Team work was very good and the site was left very clean. Much appreciated. Thank you.
Customer in Lewes, 15 April 2010 business
Roots Upwards t/a The Outside Workshttp://www.checkatrade.com/RootsUpwards/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Three conifers felled
Swift, friendly, competent service. Would recommend strongly
Customer in Burgess Hill, 31 March 2010 business
Roots Upwards t/a The Outside Workshttp://www.checkatrade.com/RootsUpwards/
Scores:
-Estimating: Not Applicable 7Tidiness: 7 out of 10 8Timekeeping: 8 out of 10 5Courtesy: 5 out of 10 1Workmanship: 1 out of 10 2Value for money: 2 out of 10
4.6
Combined score: 4.6 out of 10
4.610
Prepare small plant beds and line one with a sleeper. Laid some flagstones, erected trellis fencing and extended posts on existing wall.
Probably good to employ for outside works in the garden but certainly not for masonry. He acquired the stone without consulting us first and dismissed our concerns. One of the posts he erected was totally unsafe.
Customer in Hove, 11 March 2010
Response from Roots Upwards t/a The Outside Works:
The masonry work consisted of building up 2 stone piers either side of a gateway and a central post, trying to match in with a 100 year old natural stone wall. On a number of occasions, we consulted the customer’s wife during the building process to make sure they were happy with the work/stone. We are not in the habit of carrying on with a three day project if the customer is not happy. Four days after having started the work, the husband decided that the work was not, in fact, to their liking. We then took considerable time talking to and emailing the customer with solutions, however, we were stopped halfway through the garden works and pulled up on parts we were not given the opportunity to finish or check. We removed the dangerous post as soon as we became aware of it. Despite our considerable efforts to find a solution that would be agreeable to both parties, a happy outcome was not reached on this occasion.
business
Roots Upwards t/a The Outside Workshttp://www.checkatrade.com/RootsUpwards/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Cutting down sycamores
Agree with all the other feedback -- prompt, efficient, tidy and professional. Would definitely recommend them.
Customer in Brighton, 1 March 2010 business
Roots Upwards t/a The Outside Workshttp://www.checkatrade.com/RootsUpwards/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Topping leylandi hedge.
Fast, efficient and courteous, job well done and no mess left. Wouldn't hesitate recommend them. Will definitely use again.
Customer in Brighton, 16 February 2010 business
Roots Upwards t/a The Outside Workshttp://www.checkatrade.com/RootsUpwards/
These are only the latest 10 customer monitoring reports. Click to see all 172 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.