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Showcase Kitchens Ltd

48 monitoring reports, 3 have been received in the past 6 months.

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To protect the privacy of customers locations are displayed approximately.

Customer Monitoring Reports

New kitchen doors, sink and fridge.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Excellent firm. I am delighted with their choice of all the appliances. Most helpful staff. First class fitter and always left the kitchen immaculate.
Customer in Hove, 6 January 2012 business
New bathroom installed
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Excellent work carried out, forth time we have used them.
Customer in Henfield, 16 September 2011 business
New kitchen.
Scores:
8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10
9
Combined score: 9 out of 10
910

Very helpful and polite at all times.
Customer in Shoreham-By-Sea, 16 August 2011 business
Fitted bedroom
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We could not have had a more helpful and efficient company and perfect finish to the work.
Customer in Shoreham-By-Sea, 10 August 2011 business
Refurbishment of Kitchen
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent quality workmanship and we are delighted with our 'new' kitchen Work carried out within the time scales, promptly and efficiently
Customer in Shoreham-by-Sea, 6 July 2011 business
Fitting of solid surface work tops and under built sink.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Could not be recommended highly enough. I was not in the house when the job was completed - on my return my kitchen was perfect!
Customer in Brighton, 9 June 2011 business
Kitchen.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Courteous and eager. Helpful advice. Uses very good contractors.
Customer in Brighton, 12 May 2011 business
Supply and fit solid surface work tops and sink.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Really helpful in fitting in me at short notice. A great professional job. No negative comments at all. Would recommend them.
Customer in Brighton, 8 April 2011 business
Supply fit design new kitchen and replace fittings
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Excellent service throughout. The sub-contractor they recommended to do fitting was also first class. Importantly when the estimate was above my budget they worked with me to get all that I wanted within the budgeted figure. I am delighted with the result.
Customer in Hove, 21 March 2011 business
New kitchen fitted.
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Andrew Winder and his assistant, Kaye, were a pleasure to deal with. Both were very knowledgeable and helpful. We had competitive quotes and showcase came out well on price.
Customer in Hove, 15 March 2011 business
Full Kitchen Installation including ceiling and floor.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Service top notch. Friendly and approachable people. The installation guy was absolutely brilliant - so professional and kept me informed all the way with options and best advice. We had one big problem with the oven which was not at all the fault of Showcase but they supported us 100% of the way and we got our replacement supplied and fitted, again to our complete satisfaction. We would recommend this company in a heartbeat to anyone who wants a new kitchen. Anyone would be welcome to ask us about this feedback.
Customer in Lancing, 8 January 2011 business
Strip out bathroom and build a new one
Scores:
6Tidiness: 6 out of 10 5Timekeeping: 5 out of 10 6Courtesy: 6 out of 10 0Workmanship: 0 out of 10
4.3
Combined score: 4.3 out of 10
4.310

I feel that this company let us down with bad workmanship. When we complained Andrew Winder then let us down. Instead of a complete rebuild- which was needed a damage limitation service was first put in place which gave us I feel a bodge job.
Customer in Lewes, 1 September 2010
Response from Showcase Kitchens Ltd:
There was a lack of progress due to the early snow and travel problems and there were some issues with the fit. Since the customer was unhappy with the fitter we arranged another fitter to complete the bathroom at no additional cost to the customer. The customer was unhappy with the toilet and bidet they had chosen so we replaced them at our own expense. We also replaced a vanity unit the customer was unhappy with. The customer damaged a door front trying to clean it, which we replaced at our expense. Four months after the job was finished we were informed that a tile in the shower did not match and we removed the shower replaced it and re-installed the shower at our expense. The customer was then unhappy that the screws securing the shower tray legs to the floor were installed at an angle. Due to the lack of space it was impossible to put the screws in at anything other than an angle and they are un-seen. The legs to the shower tray were perfectly secure so we refused to make further changes. We do strive to ensure customer satisfaction. Please see the rest of our feedback.
business
New kitchen designed and fitted in extremely small space
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Paul was very helpful and personable, takes great pride in his work and the finished product. Tidied everything up at the end of each day.  After kitchen completed there were a couple of problems with electrical equipment that had been supplied to them, Andrew sorted out these problems promptly and ensured that he sorted out the problem with the suppliers therefore relieving me of a lot of stress - much appreciated. I would have no hesitation in recommending them to anybody in the future.
Customer in Brighton, 26 July 2010 business
Kitchen refurbishment
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

An excellent service from all those concerned. The care and attention to detail taken before, by Brian and during the work by Ken was first class.
Customer in Shoreham-by-sea, 21 July 2010 business
Kitchen refurbish.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Have used Showcase Kitchens on other occasions - always pleased with their work.
Customer in Shoreham, 12 July 2010 business
Design a kitchen and supply kitchen units
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Extremely efficient all round.  Prices compared favourably with bigger suppliers. Also arranged for manufacture of non-standard items.  Provided contacts for builders/fitters and architects.
Customer in Shoreham-by-sea, 30 May 2010 business
Kitchen refurbishment.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

New kitchen installed with maximum efficiency and all services co ordinate with minimum delay.
Customer in Hove, 10 May 2010 business
Kitchen refurbished.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The workmanship was superb. I wish I had the doors replaced years ago, a fraction of he cost of a new kitchen but it looked brand new, I was delighted with the results.
Customer in Brighton, 26 April 2010 business
Kitchen refurbish
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I was very impressed with the transformation of my kitchen, I would certainly recommend Showcase Kitchens.
Customer in Southwick, 8 March 2010 business
Kitchen revamp, new granite work tops, taps, lights, plumbing
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Andy is a professional, always prompt with info, supply of goods and experienced with advice, very pleased with end result, good team.
Customer in Shoreham, 10 January 2010 business
Kitchen refurbishment.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Our new kitchen is much admired by all and much appreciated by us.
Customer in Shoreham-by-sea, 10 December 2009 business
Installation of new kitchen
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Excellent workmanship throughout, especially with the flitting of the units, tidied up each day which was a bonus, I was asked several times if I was happy with the layout etc.
Customer in Brighton, 4 December 2009 business
Fitting kitchen (and supply).
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very friendly, helpful and competent company.  We were also very pleased with the kitchen fitter. We would recommend them.
Customer in Hove, 12 November 2009 business
Installed new kitchen and its design
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We needed our kitchen re-designed because the fridge and oven were at inconvenient heights. Andrew Winder listened carefully to our requirements and he has produced a wonderful lay out which his workmen fitted to a very high standard, an excellent job. I would recommend them.
Customer in Hassocks, 12 June 2009 business
Complete new bathroom.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent. Work completed to a very high standard with very little inconvenience. Nothing too much trouble. I would recommend them.
Customer in Hove, 2 June 2009 business
Kitchen refurbishment.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

A friendly and very professional company. I would recommend them.
Customer in Brighton, 28 May 2009 business
A complete new kitchen
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very good and not too pushy. They were understanding if I changed my mind and came up with very good ideas. I would recommend them.
Customer in Shoreham-by-sea, 8 May 2009 business
Kitchen Refurbishment
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Work was done professionally, efficiently and to the highest standard. Very satisfied. I definitely recommend them.
Customer in Brighton, 21 April 2009 business
Bathroom and part kitchen up grade
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The whole team were superb and we are delighted with the finished result and glad we have helped a local company. I would recommend them.
Customer in Brighton, 8 April 2009 business
Design and construct complete new bathroom.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Creative and practical design. Great attention to detail. First class workmanship. A very "hands on" company. I would recommend them.
Customer in Brighton, 6 March 2009 business
Refurbishment of kitchen.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I found Showcase Kitchens to be excellent in all respects.  I can't think of anyway they could improve. I would recommend them.
Customer in Brighton, 2 March 2009 business
Base units and wall unit to utility room.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

This is the third job Showcase have done for us and it was completed in the same professional manner as the other two. I would recommend them.
Customer in Henfield, 26 February 2009 business
Kitchen Installation and Follow-up Service
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The kitchen is lovely and is still as good as new thanks to their attention to detail. The big PLUS with this organisation has been the aftercare service.  We had a couple of minor problems in the 4 years' since the kitchen was installed (not their fault) - both of which they have sorted out for us. The last was this week when the kitchen tap mechanism broke - Showcase took time to get it sorted with the manufacturers for us (it was still under guarantee); delivered a new tap to us within 3 days and called after to check everything was OK.  It's rare that you get such good service now (where it's usually 'sell, then forget' the customer) and I would recommend this company to anyone - 10/10 to Showcase Kitchens.
Customer in Hassocks, 22 November 2008 business
General services
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service and work from start to finish. I would recommend them.
Customer in Brighton, 14 November 2008 business
New shower, shower screen and tiling.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I have used Showcase before and recommended them to many of my friends.
Customer in Hove, 9 October 2008 business
Fitted kitchen.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The work was carried out to our satisfactory, the work was carried out in a professional manner.
Customer in Worthing, 16 July 2008 business
Removal of old kitchen and complete new installation.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A most courteous and reliable team of workers, who really lived up to the claim of treating your home like their own. A genuinely interested follow up policy too.
Customer in Hove, 25 June 2008 business
Design supply and fit new kitchen
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service from start to finish. I would recommend them.
Customer in Brighton, 23 May 2008 business
Replacement of cooker, hob, fridge freezer and cooker hood
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I have to say, I was very impressed with this firm. They were so helpful, obliging, courteous, clean and tidy. I would recommend them.
Customer in Brighton, 9 May 2008 business
Bathroom Renovation.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Having already had a kitchen installation by Showcase, I have now had a complete bathroom renovation. Mr Winder and his team are all very helpful, knowledgeable and first class workmen. I wouldn’t hesitate to recommend them.
Customer in Brighton, 4 April 2008 business
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.