Checkatrade

Southern PC Doctor

Checkatrade membership number: 218392
Southern PC Doctor Feedback Scores
191 customer feedback reports
with an average score of 10 out of 10.
Works in
Areas covered are Petersfield to Southsea, West Chichester to Titchfield & everywhere in between.
Contact
name: Mr Mark Bryden
address:
Waterlooville, Hampshire, PO7 7RD
telephone: 023 9298 4997   Enlarged for easy dialing:
023 9298 4997
mobile: 07795 278635
email:
web:
Company Profile

My name is Mark and I have been the face of Southern PC Doctor for the last 8 years and in the world of IT for the last 14 years (as of 2012). Based in Waterlooville I offer a mobile computer PC and laptop repair service in and around Portsmouth

Services Include:

  • Slow Computer PC or Laptop
  • Virus / Malware removal
  • Wireless Broadband / Internet / networking issues
  • Printer and Scanner Faults
  • Bluetooth and other peripherals
  • Email problems And a whole lot more..

I can normally get to you within 24 hours and sometimes the same day, carrying essential spares with me just in case you need parts to get you up and running again, I pride myself on troubleshooting all manner of internet, broadband and wireless issues.

If you are having a technological nightmare with your Computer PC then please do not hesitate to call me for a friendly no obligation chat about your nightmares and to give you a rough idea of costs.

 

Team
Mark (The Doc) working hard
Mark (The Doc)
Owner, PC Doctor, Accountant, Customer Service Rep.... You name it I'm It.
Skills
Main work undertaken
Computer Servicing/Repair, Computer Training/Consultancy, Computers, Home Networks, Internet Services, Web Designer/Web Hosting
Accreditations
Checkatrade


Company Information
Interviewed on: 9 June 2011 Public Liability Insurance: Current - Verified on 15 June 2011
Limited Company: No Insured by: Brit Insurance
VAT Registered: No Coverage amount (£): 1,000,000
References 4 received by Checkatrade

These references were checked by Checkatrade when Southern PC Doctor joined in June 2011.

Trouble shoot e-mail issues
1st time used - would use again
Customer in Waterlooville, 24 June 2011
Computer services.
Efficient and reliable service, helpful advice, cost effective, would recommend.
Trader in , 15 June 2011
Have known Mark for many years. He has always sorted out my computer and any problems. Always explains what the problem is and arranges the appropriate fix and costs.
Customer in Portsmouth, 15 June 2011
Computer services.
Mr Bryden of Southern PC Doctor has maintained our 3 computers for over 5 years.  Throughout this time he has installed wifi, performed software and hardware upgrades, plus supplying advice on developing the systems to our needs. Happy to recommend.
Customer in Midhurst, 15 June 2011
Customer Monitoring Reports Showing 10 out of 191
Total recommendations: 191, average score 10 10 Last six months: 68 reports, average rating 9.9
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Problems with ant-virus security and locating some computer programmes.

Mark visited on a first occasion and diagnosed problem relating to anti-virus security and set up a better system on our computer. Once this had been resolved another problem occurred, and we phoned up for advice. Initially he tried to resolve the problem relating to a message coming on our computer screen, but was up front in explaining that he had to charge another fee to re-examine our computer again to see what was causing it. After this 2nd visit Mark was able to resolve this secondary problem with our computer.
Customer in Havant, 25 May 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Giving me advice

This gentleman was so helpful and I would most certainly use him again
Customer in Waterlooville, 24 May 2012
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Set up new iMac and printer

Work was carried out efficiently and to my satisfaction, would highly recommend mark at southern pc doctor.
Customer in Havant, 23 May 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Repaired my personal computer

This is the fourth ocassion I have used Southern Computer Doctor, and I will certainly use them again when required. Excellent service
Customer in Fareham, 23 May 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Removal of virus, backup of data, reinstall software, resolve issues with firewall, instal memory to speed up computer, resolve timeout issues with internet

Mark has now visited us twice to remove a virus from 1 computer and to undertake work on 3 other computers. He approached the job methodically and in a professional manner. Even though he had not seen the specific virus before, his methodical approach resolved the issue in a timely fashion. He offered friendly advice and his approachable manner meant that the work was carried out speedily. His estimated timeline for completing the work was accurate, and the financial estimate he provided was fair.
Customer in Havant, 22 May 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Faulty computer

Great Guy highly recommended and very happy with all Marks work
Customer in Emsworth, 21 May 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Computer would not start up

Unable to start computer but did diagnose the problem so new parts have been ordered. Found problem very quickly.
Customer in Waterlooville, 18 May 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Tutition given

Very pleased, would reccomend.
Customer in Havant, 18 May 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replacement of hard-drive and rescue of lost data and transfer to new hard-drive

Arrived at the time stated. Efficient service. Ensured that I was kept fully informed of the work being carried out. New hard drive perfect and all information retrieved.
Customer in Southsea, 18 May 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Repair to computer.

I recommend PC Doctor very highly. Mr Bryden always arrives on time, does an excellent job and always has a answer to a problem. He is very experienced and knowledgable.
Customer in Hayling Island, 16 May 2012
These are only the latest 10 customer monitoring reports. Click to see all 191 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.