Checkatrade

Steampro Cleaning Services

118 monitoring reports, 16 have been received in the past 6 months.

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Customer Monitoring Reports

Steam cleaning of carpets at two properties.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Paul cleaned two properties for us and did an excellent job. I would recommend, timely and courteous and did jobs well.
Customer in Coulsdon, 30 April 2012 business
Upholstery and carpet stain removal and cleaning.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

A very professional, efficient and friendly service with excellent results.
Customer in Epsom, 27 April 2012 business
Carpet cleaning
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Took the time to quote in person and did an excellent job. Would definitely recommend.
Customer in Redhill, 16 April 2012 business
Carpet cleaning.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The carpets were cleaned very well and I would not hesitate to recommend this company. A fantastic, thorough job, thank you.
Customer in South Croydon, 12 April 2012 business
Carpets cleaned.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very friendly and efficient. Excellent quality of work, highly recommended.
Customer in Worcester Park, 1 April 2012 business
Leather sofa cleaned.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, Paul did a great job and offered additional advice.
Customer in Coulsdon, 14 March 2012 business
Cleaning tomato soup stain on cream carpet
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I called in a panic in the afternoon, arrived within two hours of my call.
Customer in Purley, 8 February 2012 business
Carpet cleaning
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We are very happy with his work, he removed some stains we thought would not come out.
Customer in Caterham, 7 February 2012 business
Cleaned all rugs and carpets.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Carpets very well cleaned, Steampro were very punctual, efficient and tidy, would recommend them to others.
Customer in Esher, 3 February 2012 business
Carpet cleaning
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very good service, carpet came up like new, excellent advice on further care.
Customer in Epsom, 2 February 2012 business
All carpets cleaned, plus dining room chairs cleaned and stain guarded
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Professional and reliable, my carpets looked brand new after they had been cleaned.
Customer in Banstead, 26 November 2011 business
Leather corner unit and carpet cleaning
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Good advice on how to get rd of scratches on leather units, excellent job all round.
Customer in Wallington, 14 November 2011 business
Carpets and sofa cleaned
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Efficient and tidy, even removed stans which I thought would not come out.
Customer in Kenley, 28 October 2011 business
Carpet cleaning
Scores:
10Tidiness: 10 out of 10 7Timekeeping: 7 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Paul from Steampro was excellent in everyway apart form being 40 minutes late for the appointment.
Customer in Epsom, 18 July 2011 business
Three piece suite steam cleaned.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I was very impressed with the appearance of Paul Newbury, he had all the necessary equipment including dust sheets, he was very polite and explained exactly what he would do and what the ultimate result would be. He did point out that being an older suite, not all the marks would come out. But in actual fact, they did. Very conscientious and hard working - very impressed would certainly use him again.
Customer in South Croydon, 13 June 2011 business
Cleaning work.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I am delighted with the results. I would recommend this company without hesitation.
Customer in Sutton, 1 June 2011 business
Cleaned all carpets in house
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Paul did an excellent job cleaning our carpets after we'd had a lot of building work done. He was friendly and efficient, made time to fit the appointment in at short notice, and gave us a lot of general advice about flooring. Would recommend him - thanks very much, Paul.
Customer in London, 10 May 2011 business
Carpets cleaned, 2 rooms, stairs and landing.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service with much appreciated and valued advice on care of our carpets.
Customer in Sutton, 28 March 2011 business
Cleaning
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Professional job carried out to a very high standard. Excellent.
Customer in Kenley, 15 February 2011 business
Carpet cleaning.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Thoroughly professional service, would recommend.
Customer in London, 27 January 2011 business
Full clean of carpets in 2 rooms.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

As well as full clean each year, the service gives a part clean after 6 months. Also I know I can phone and ask for help if I have a major accident!
Customer in Purley, 1 January 2011 business
2x3 seat sofa 1x armchair and 1x rug cleaned and deodorise.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

An excellent job, our sofas and rug were filthy and Paul restored them to an almost as new condition. I would recommend this company.
Customer in Worcester Park, 1 January 2011 business
Stain removal.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Came out when he should have been on holiday.
Customer in Tadworth, 31 December 2010 business
Carpet cleaning
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Absolutely excellent service, would definitely recommend.
Customer in Hooley, 29 November 2010 business
Suite and carpet cleaning.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Pleased with job generally, few marks left on carpet, which could have been removed, but was old carpet.
Customer in Wallington, 15 September 2010 business
Professional cleaning of sofa and carpets
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent workmanship, very friendly and knowledgeable about service, highly recommended and my neighbour booked him straight away, would definitely use again, thanks Lee we are very happy.
Customer in Wallington, 11 September 2010 business
Carpet cleaning.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A very pleasant, well presented man. Very tidy and courteous. Most suitable to ladies on their own, did not feel at all vulnerable which is important.
Customer in Carshalton, 21 July 2010 business
Carpets cleaned.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Very knowledgeable and courteous, a very good job.
Customer in Cheam, 5 July 2010 business
General work.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service and very professional. My carpets look brand new. Great to have a good service and relaible company will definitly recommend this company. I would recommend this company.
Customer in Staines, 1 July 2010 business
Carpet cleaner.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Brilliant service, really friendly. My carpet looks brand new. Would recommend.
Customer in Whyteleafe, 15 June 2010 business
Carpet cleaning (3 carpets).
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Refreshing to have a tradesman arrived when promised, do exactly as promised, quality as promised, cost as quoted - very good!
Customer in Sutton, 10 June 2010 business
Carpet cleaning.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

1) Very accommodating when I had to cancel first appointment. 2) Gave full explanation of prices involved. 3) Gave helpful advice on purchase of new carpets.
Customer in London, 8 June 2010 business
Bedroom
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very satisfied and very efficient, have already recommend to other people.
Customer in Purley, 22 May 2010 business
Cleaning services
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Paul was pleasant and competent, he was easy to talk to and a confident salesman, we were pleased with the work but never having had carpets cleaned before feel the price is high for the size of our home with no stairs to clean!
Customer in Banstead, 27 April 2010 business
Carpet cleaning - hall, stairs, living room, bedroom
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Paul is an extremely pleasant and professional guy. He wears plastic shoe covers even when coming to give you a quote. His work is excellent and the price competitive. He is neat, tidy and punctual. Highly recommended and I will definitely use him again.
Customer in Coulsdon, 11 February 2010 business
Large wool rug cleaned and protected
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Excellent service, Paul went out of his way to help. I would certainly recommend them.
Customer in Wallington, 30 January 2010 business
Carpet cleaning
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Extremely pleased with the quality of the carpet, clean and scothguard, the carpet looks new instead of 10 years old.
Customer in Purley, 29 January 2010 business
Hall stairs landing
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very good service clean tidy works very well. Will use again.
Customer in Wallington, 4 January 2010 business
Carpet cleaning
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, will definitely use again!
Customer in Coulsdon, 19 November 2009 business
Cleaning services.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A nice efficient and keen person with service to match.
Customer in Purley, 13 November 2009 business
Carpets cleaned in two rooms, kitchen floor polished
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

An excellent service. Carpet (white) as good as new plus helpful advice on how to keep it clean.
Customer in Sutton, 21 October 2009 business
Clean carpets
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very professional service. Very pleased with the results on 17 year old carpet and 10 year old sofa.
Customer in Caterham, 7 October 2009 business
Cleaned carpets.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Clean and efficient service, Cleaned worn but old good quality carp[et to gibe it a new lease of life!
Customer in London, 2 October 2009 business
Cleaning services.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

My carpet which has seen a lot heavy wear and tear has come up a treat.
Customer in Cheam, 25 September 2009 business
Clean carpets in 1-bedroom flat and move furniture
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A professional job done with courtesy, and at a time to suit my requirements.
Customer in London, 24 September 2009 business
Carpet cleaning.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Tells you what he can / can't do for your carpet, tells you the price and gets on with the job in a professional way, delivering what he told you he would!
Customer in Sutton, 1 September 2009 business
Carpet Cleaning
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

15 year old carpets looked new when cleaned. Highly recommended
Customer in Sutton, 17 August 2009 business
Carpet cleaning
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very pleasant, neat and tidy, apart from beautifully clean carpets you wouldn't know he had been here. kept me fully informed of the work he had been doing
Customer in Carshalton, 31 July 2009 business
Cleaning of all carpets in house.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Delighted with the results, excellent reliable service in all aspects.
Customer in Sutton, 29 July 2009 business
Carpet and upholstery cleaned.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very satisfactory. A pleasure to deal with someone with a pride in his work. I would recommend them.
Customer in Sutton, 14 July 2009 business
Carpet cleaning
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Paul Newbury came recommended by my sister and he was as good as expected. I would recommend them.
Customer in London, 24 June 2009 business
Cleaning carpets.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Paul Newbury was very efficient and polite. He did a very thorough cleaning of the carpets. he was very tidy. I have already recommended him to friends.
Customer in London, 4 June 2009 business
Cleaning carpets, upholstery and curtains
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Courteous, efficient service. Would use again. I would recommend them.
Customer in London, 20 May 2009 business
Carpets cleaned.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very friendly, clean and tidy work carried out: happy with carpets will use again. I would recommend them.
Customer in Carshalton, 12 May 2009 business
Carpet cleaning
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Professional, reliable, excellent value for money. I would recommend them.
Customer in Banstead, 19 March 2009 business
Carpet cleaning.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Have used before. Excellent standard of work.
Customer in Wallington, 21 February 2009 business
General services.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Job done as described.  Good work thanks. I would recommend them.
Customer in Epsom, 20 February 2009 business
Carpet cleaned.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very friendly, good work and quick. I would recommend them.
Customer in Epsom, 18 February 2009 business
Cleaning of carpets.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I was very impressed with Steampro, but I have no comparison regarding price, but was happy with my quote.  I would recommend them.
Customer in Sutton, 18 December 2008 business
General services.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very helpful, efficient, courteous service. I would highly recommend them.
Customer in Coulsdon, 4 December 2008 business
Cleaned carpets
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Paul was very courteous and did a great job. I would recommend them.
Customer in Coulsdon, 30 October 2008 business
Cleaning services.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Efficient and courteous. I would recommend them.
Customer in Sutton, 30 October 2008 business
Carpets cleaned.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I have used this company in the past and both times they have managed to get rid of two very bad stains on the carpet. Highly recommended.
Customer in Sutton, 29 October 2008 business
Full Clean of all Carpets
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very happy with the job. Would definitely recommend.
Customer in Croydon, 27 October 2008 business
2 Bed house carpets cleaned.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

2 Bed house carpets celaned very very pleased, an excellent job done. Carpets look like new. I would recommend them.
Customer in Epsom, 18 October 2008 business
6 Months re-clean.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I found him genuine, professional and punctual. Mt carpets looked brand new, even though they are 6 years old. I would recommend them.
Customer in Morden, 8 October 2008 business
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Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.