The Checkatrade Promise is the Ultimate Protection for residents when choosing a trade.

This is a personal promise from the directors of Checkatrade: if you use one of our members and a job is not completed to a satisfactory standard we will step in and put it right.

We are able to offer this level of protection because we're confident in the ability of our listed trades' workmanship. We believe they are the best, that's why we back them. This type of promise is sadly open to abuse so we do have some conditions attached. Please read all of the links on this page including ‘frequently asked questions' - these are designed to guide you. The main requirements to obtain our promise include (but are not limited to):

  1. You must register a job before work starts and before you give any deposit or payment of any kind.
  2. You must obtain a written quote or estimate that is fair for the work being undertaken.
  3. You must have proof of any payments you make (if you pay by cash sorry, you will not be able to claim on The Promise).
  4. You must inform us immediately if you become concerned about a job currently being undertaken.

Once you've chosen your trade or service provider and have a written quotation/estimate you can register for your promise below. We will contact you to confirm you have our Promise.

Please be aware The Checkatrade Promise is currently only offered in the Edinburgh region. We hope to extend this offer across the UK in the future.

How it works

Find and choose your trade from our website.

Obtain a written quote or estimate for the work you need doing. No estimate/quotation; no promise.

Register the job before the trade starts work using the button below

Relax, you're now covered by The Checkatrade Promise.

You are only covered by The Promise if you register your work.