“Pleased with the work that was done but not all the work quoted for was completed, yet still charged for. 20% "tax" was added to our bill even though I believe they are not VAT registered, they called it a "construction industry tax".”
Verified by Staff
– Customer in Poole ( 1 ) 1 April 2015
Response from Dorset D P C:
We are very glad this customer was pleased with the work. Customer was made aware of all figures before start date, customer also agreed all Figures with our secretary via email before the start date.
We apologise if the customer was mistaken our terms have been updated.
Customer was charged less for materials than quoted for . Customer was also given a free rubbish removal service.
All work was completed the customer is mistaken, the customer is planning to membrane the kitchen walls after rip out , the solid concrete walls and floors require no ventilation. Customer has been told several times.
One air vent needs to be blocked , customer will do this when rendering the flank.
Customer should be advised to follow professional advice in this matter.