“Exact words written on invoice, "blocked drain, H/P cleared problem. CCTV survey showed broken pipe and roots. Need 6m relined. Price quote in post." Verbally advised £120 per metre with a minimum charge of £895. Very shocked to learn that as the blockage was BEYOND the boundary of my property, the £198 incurred jetting charge and the approx £895 relining verbal quote, Drainline Svs Ltd might have been more accurate in their professional advice and guidance. Also horrified to learn the blockage was caused by loose scaling.”
Verified by Staff
– Customer in New Milton ( 1 ) 19 October 2018
Response from Drainline Services Ltd:
Hein site is a wonderful thing! If we could all see underground then we would know that it was a shared drain and the responsibility of the water authorities.
We carried out the unblocking of the drains in a professional manner and in the quickest time possible. We only offered a quote to reline a drain that was not passed the boundary. You can’t please everyone. Please look at all our other feedbacks.