“Didn’t take back the old boards which I was lead to believe was happening put new boards over the mouldy boards then fibre glassed. Didn’t fibre glass the down pipe correctly which lead to a load of water coming into our house through the ceiling, the down-pipe was originally blocked which is now fixed but had the down pipe been sealed correctly the water should have just stayed on the roof and not entered the building. We have also just found out that after removing our whole ceiling we can see a gap in the roof itself, roofer is denying all blame and can be very rude. We are now left with a Unsafe roof and a whole load of damage inside our property and a roofer who does not want to help. We are now seeking legal advise on this matter and it has been very upsetting and stressful, this was our main bedroom that was damaged and now we are having to stay in our small spare room until all of this is sorted out.”
Verified by Staff
– Customer in Uxbridge ( 1 ) 6 February 2018
Response from Elite Roofing & Building :
This client unfortunately had a downpipe going through there house, it was blocked and backed up in to the house causing damage to one of the bedrooms, I said to call a drainage company to unblock the pipe which they did, now the problem is solved, for some reason they tried blaming us and tried getting us to foot the bill. This was a drainage issue and not a roofing issue. So how they can try and blame us it is totally unacceptable.