“- There have been more leaks. - They were contacted several times, will not take responsibility. The purpose was to make the roof watertight not create new leaks, which are directly attributable to the poor work. - We have had to contact a regulated roofing contractor to do temporary repairs (this will happen today). Major repairs will be requred to rectify the problems later in the year. - Galaxy verbally implied that they were regulated by the NFRC, but are not. - They have overcharged and will not correct their poor work or honour their guarantees.”
Verified by Staff
– Customer in Hemel Hempstead, October 2017
Response from Galaxy Roofing Services:
Galaxy Roofing Services attended this property numerous times after completing Roofing works as the customer claimed they were having issues. All the times Galaxy Roofing Services returned to the property the leaks where caused by other faults on the Roof and not work carried out by Galaxy Roofing Services.