“Totally brilliant service - can't fault in any way and would highly recommend”

“Richard was very thorough and not only got our fire working again after years of being broken but gave all the inside workings a very good clean at the same time. He was very friendly and polite.”

“Polite, highly competent and very tidy. Had booked Richard for a service after the weekend but when I rang and explained the gas for the whole house had been cut off he came first thing the next morning. Even put our boiler back on for us and checked all working. Highly recommend.”

“Richard is a true professional and knows his trade. Very friendly and turned up on time and without a fuss. Happy with the result and wouldn’t hesitate to recommend to friends.”

“It wasn't possible to carry out the work as I have the wrong type of chimney fitted. I was not charged anything for the call out or advice and I will rebook later to have the chimney cap altered. I was very happy with the helpful advice and not being charged anything for the visit.”

“Richard was amazing. He was very prompt and responsive throughout, replying instantly to e mails and texts. He turned up on time and fitted the new fire under quite difficult conditions as I was having a lot of other work done at the time. He gave me a lot of useful advice about another issue I had with a chimney in another room. I had a small problem with the fire because of moisture from plastering work and Richard came back out again and fixed it at no extra cost. I am super satisfied and very happy to recommend Richard. The fire looks great.”

“Richard came at the agreed time, spent time off the clock to pick up extra stuff because it wasn't in his van ( I appreciated this). The other contractor wanted to put in scaffolding outside the house, which in my view was incredible overkill and £2k of expense. Richard used common sense, fixed the problem and we are now all warm. Highly recommend.”

“I paid Mr Gunter in cash his fee for attending to service the gas fire. He said he would send me a receipt but failed to do so despite an email nudge from me. He promised to send me an estimate/quotation for a new gas fire but despite an email from me has failed to do so. He has not acknowledged my email.”

“Marvellous. Could not have asked for anyone more lovely or efficient”

“From start to finish Hearthglow service was top class. Quick response to initial enquiry, appointment made swiftly, turned up on time, and work done to a high standard with helpful advice given. All at a very fair and reasonable price. I only wish Hearthglow did plumbing, electrical and general building too! If only all tradesmen were of this high quality.”

“Completed on schedule and to a high standard.”

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“Perfect job!”

“As an architect I use Richard, on not only my work projects that I do but also on my own home. Always great work and will continue to use him in future”

“Richard is an absolute gem! It's just so refreshing to finally find what I would call a proper old-school gas engineer. He's reliable, knowledgeable and above all honest. His office answers phones quickly and messages are returned immediately. What else does one need? I wont be going anywhere else for all my gas needs. Highly recommended.”

“Excellent work!! followed up the job where it was necessary. And made sure that the problem that had arisen would not be happening again. Very happy customer.”

“Reply to call back request was timely and work carried out the next day. Clean and tidy working area. I am pleased to have a reliable workman to call.”

“Reply to call back request was timely and work carried out the next day. Clean and tidy working area. I am pleased to have a reliable workman to call.”

“Richard was very professional and reliable. The fire needed a new part to be ordered which Richard did and once received was promptly fitted by him. I now have a beautiful working fire again. I would not hesitate to recommend Richard.”

“No comments given.”

“Richard was reliable, quick and really friendly and down to earth. He arrived within a few hours of my call and gave some great advice. Would highly recommend and we'll certainly use again in the future.”

“Very efficient and manageable.”

“Richard is a hero! Very professional and through. Thank you so much for all your hard work, highly recommended.”

“Richard came to our flat to assess whether our gas fire could be reconnected. He advised that we had an illegal chimney cap and would need to get that fixed before the fire could be reconnected. He made no charge for this as he had agreed to provide an assessment for free over the phone. He was extremely courteous, reliable and helpful throughout.”

“Faultless. Richard came the day after I rang him, arrived on time, was polite, efficient, tidy and helpful. He explained all safety issues related to a gas fire so I feel totally confident in his work.”

“Repaired gas fire that previous plumbers couldn't, fast, efficient, great value.”

“Richard came to check out an old gas fire place that we wanted to be fixed. He was very honest on his appraisal of work that needed to be carried out and what it would cost. We decided not to do the work on his advice and he didn't charge for the call out to our house. Will use if I do in the future have a need.”

“Richard arrived on time. He is polite,professional and personable. Superb. Thank you. Jonathan Breslaw”

“Good individual help with installing log burner, lots of patience with me making decisions!”

“Richard was professional and gave us some fantastic advice re fires and safety. I will use him again and would recommend him to anyone.”