Scores based on 156 reviews

Reliability & timekeeping

Invoice history based on 127 reviews.

Invoice History
Charged as per quote / estimate97.64%
Above quote / estimate: kept informed2.36%
Appointments reported as missed (6 months) 0
Average score 9.80
156 reviews
  • Interviewed by Checkatrade
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  • VAT registered
  • Checkatrade standard signed

A business built on reputation and reliability

Paul Maddocks (CEO of Heatforce) set up his plumbing and heating company over 35 years ago after completing his apprenticeship as a gas engineer.

Over the years the company has grown through word of mouth, customer recommendations and repeat business. The business now employs around 120 staff with a philosophy of doing the job right first time at a fair price and to give great customer service.

Many of the staff have been working with Paul for well over 20 years. Heatforce has built up a team of specialists from many different backgrounds. The company has trained around 100 apprentices and is proud to have given these young people the best possible training in the trades of Gas Fitting, Electricians and Plumbers.

Heatforce has contracts with local authorities, housing associations, charities and utility companies, to provide plumbing, heating and renewable services. Heatforce installs thousands of gas and oil boilers each year, hundreds of bathrooms, services thousands of central heating boilers and supplies and installs hundreds of fires and fireplaces.

There are 2 showrooms in South Wales:

  • Llanishen, Cardiff
  • Pughs Garden Centre, Cardiff

At each showroom you will receive a warm welcome and friendly advice. You can also book free surveys for new boilers, bathrooms plus gas, electric and solid fuel fires and fireplaces.

We are accredited Vaillant and Worcester Bosch installers and offer our customers extended parts and labour warranties on these products, at no extra cost. We also supply and install boilers from Ideal, Gloworm, Potterton, Baxi and Viessmann.

For more information on any of our products or services or if you are interested in having a free site survey to discuss your requirements.

Based in

Llanishen, Cardiff, CF14 5GP

Works in

Cardiff, Newport, Bridgend, Caerphilly, Pontypridd, Swansea, Ebbw Vale, Aberdare, South Wales

Team photos see all

Paul, Dan and Keith at the H&V Awards

CEO, Sales Director and Managing Director

Joey A.K.A The Hulk


Luke Baptiste

Heating installer with his apprentice of the year reward

Graeme Gunning

Renewable Energy Manager

CEO Paul

Paul Maddocks (on the left)