“Very satisfactory.”

“The water heater in kitchen had been reported to cause problems I called Ed of Innovations who I have used before we agreed that it seemed as if heater had failed and it seemed prudent to change complete unit. Ed spoke to tenants and agreed date and time. Heater was then changed and I was called to say that all was well. I would happily use the company again as they have proved to be very reliable, helpful and professional. Thank you.”

“This is the second time we've called upon the services of Ed from Innovations and were once again very happy with the service we received. Living away from the property we needed someone reliable and trustworthy and this is what we got from Innovations. From our initial call to the finish of the job we were always kept informed and would not hesitate in recommending his services. 10/10 all round many thanks.”

“Ed attended when agreed, kept us informed with the ongoing issues found with the boiler, highly recommended friendly service.”

“This was not a straightforward boiler repair and Ed worked as quick as possible to complete the work. Only took a little longer due to waiting for parts to arrive. Not his fault. Constantly kept informed via phone and text to either myself or husband. Polite and a clean worker. Even took off his boots before coming in the house! No time wasting with breaks. Total commitment to completing the job. Very fair price and already recommending him to friends. Will definitely call him again for any future work needed. Thank you Ed.”

“Ed provided a very friendly and efficient service. A quick and tidy worker, he was very reassuring to my elderly mother and myself.”

“Ed arrived exactly on time, was efficient, informative and easy to talk to. He advised us on a few things that we had not previously known about our boiler connection, serviced the boiler and cleaned the filter. Afterwards he emailed a gas safety record which is not something we had received from our previous plumber. Thank you to Checkatrade website, highly recommended.”

“Ed was a very pleasant plumber who gave advice about the boiler and shows me how to adjust the boiler pressure. I won't hesitate to use him again.”

“The gentleman was polite and kept me informed to say he was running a little late (only 20mins). He did the job well and I am very satisfied with it. I would be happy to recommend him to others.”

“Absolutely brilliant. Other companies charged 450.00 6 months ago and still had the same problem. This person had to get a part, had to travel to get the part, found the fault in 10 minutes and the charge was 82.00. Just fantastic. Very polite. Knows his job, no problem. He will be the man to service my central heating from now on. A big thank you.”

“Ed was very professional and also friendly and helpful.”

“After a company causing a leak, after trying to connect a new washing machine on Christmas eve, Mum had been left without water for four days from Christmas eve, whilst waiting on her Corgihome plan insurer to send an engineer (They never did). We contacted Ed on the 28th and he was with us within 2 hours of calling and rectified the issue for her. Great service. Great Price. Would highly recommend, Mum said she couldn't have asked for a better person to help her. He even gave us a report to use as evidence against the company that caused the leak in the first place, with photos.”

“We were recommended Ed/Innovations by a neighbour after being let down by a national retailer. Ed's first task was to find a non-existent gas leak and turn our gas supply back on. We then arranged for Ed to install a new gas hob, which he did under the time pressure of our impending Xmas. Good job, well done, fairly priced and high quality workmanship. I would thoroughly recommend Ed/Innovations and will use them in the future when required. Many thanks.”

“I cannot recommend Ed highly enough. The cottage we bought had some dodgy plumbing in and presented some challenges when trying to resolve. From the minute I met Ed when he came around to quote he was incredibly helpful making suggestions and helping us research the best solution to our problems prior to even booking him in to complete the work. The standard of workmanship was high and his quick communication, professional attitude, and very amenable character mean we will not use any other plumber in the future.”

“Excellent fitting of the cylinder and very neat and tidy. The night after fitting there was a leak ON EXISTING PIPE WORK and not the fault of the plumber. At 7.15 in the morning he came over to the house, identified the leak behind the wall, and fixed it. Amazing service at such short notice and so early in the morning. Would highly recommend to anyone and personally will only use this service in the future.”

“Very pleased with Ed's work. Second year , will see him again in 12 months!”

“Ed serviced the boiler with great attention to detail. He is very affable, takes his shoes off in the house and is very tidy in his work. I highly recommend him.”

“Ed helped us out when our boiler went down and managed to see us on the day and order the part required which he fitted the next day when it arrived. Quick and efficient, would recommend highly!”

“Ed did an excellent job identifying and fixing an ongoing problem with the boiler. He worked quickly and efficiently and, best of all, didn't over charge me. I would highly recommend him.”

“Ed was called some time ago to fix a leaky tap fitting discovered by a student in a house that I rent to him in Falmouth. He duly contacted the students made arrangements to sort it out and did just that. I have trust in this company and would be happy to use them again.”

“Efficient and knowledgeable! Perfect.”

“Initially thought there was a fault with the heating but managed to sort it before Ed arrived. However, Ed was still more than happy to check the system and give good advice on getting the best efficiency from the boiler. Will definitely call Ed for any future work needed, he was very polite, courteous and helpful.”

“No comments given.”

“Job well done in a pleasant and efficient manner. Very pleased with the outcome. Would use them again should I need to.”

“Arrived on time, very friendly, explaining what he was doing while servicing the boiler.”

“Unlike many Cornish tradespeople, Ed actually carried out his work as promised. He could be contacted personally, arrived punctually on the day promised, carried out the tasks required carefully, and charged an economic price for the work involved. If further work is required I will use him again.”

“Courteous, on time and overall excellent. Will use Ed for any future electrical work from here on. Outstanding.”

“Very good.”

“Ed was so helpful, and visited at short notice to review my parent's property. He gave plenty of advice and spent time thinking about the issues and how best to deal with the problems they were having. He then took the time to call me to report back on his findings. Service like this rarely exists any more and I was very grateful to him for his quick efficient and friendly service.”

“Reasonable charges, reliable service, happy customer :-)”