Interviewed by Checkatrade
Limited company checked
Checkatrade standard signed
Kemp Services is a specialist provider of commercial and domestic cleaning and support services.
Our sole purpose is to provide you with an excellent, consistent quality service at competitive rates. We believe this combination of pricing and commitment to high quality service provides a compelling reason for you to use us. We have been in the industry for 30 years and have built a reputation based on the highest level of professionalism and quality cleaning services.
Our pricing is very competitive, however, cost saving must be combined with a reliable and consistent level of trouble-free service for our Clients. We recognise that customers don’t want to talk to call centres, so any queries are dealt with by our friendly office staff that take personal responsibility for your query and aim to resolve it within 24 hours. We are reliable, flexible, caring and efficient and we aim to achieve an excellent service for you.
Our philosophy and culture towards service is very simple; we believe that we should, and do, deliver a regular consistent and quality service on time, every time. We have endeavoured to deliver a consistently high standard of service that meets and exceeds our Client’s expectations. We care about the service that we provide and our Client's perception of our service. We have found that in a competitive market, it has been our commitment to providing an excellent service that has distinguished us from our competitors.
Health and Safety (H&S)
There is simply no room for complacency when it comes to not following stringent H&S guidelines in the cleaning industry, not only to protect our Clients but our own staff as well. As industrial cleaning materials can contain hazardous chemicals which need to be handled with due care and attention, Kemp Services ensure that as much as possible is done to exceed the standard practice,
London, Romford, Essex