“The work only needs somebody to check and it’s a mess. They made many mistakes and have failed to rectify their errors despite attempting on two occasions. He tried to be nice because he wanted me to score 10 rating. I need because I thought they would fix the mess. Cowboy work, If I had to be honest, I would not recommend based on my experience. I now have to pay another trader for my fittings, and the electrics drilled back as found. Another electrician sorted the mess. The curtain rails are hanging and may fall off any time, failed to drill back in wall, mirrors not put back bathroom left without a mirror. I asked for the whole house to be painted they were left in my house for 4 days empty but still came back to a mess. I was asked to give a good rating and they would fix the work, despite 2 attempts they have only created more mess. I am happy for the house to be checked, you will see what I am unhappy about but tried to cooperate. Fixtures removed were not put back, due in today no show and said they are done.”
Verified by Staff
– Customer in Aylesbury ( 1 ) 12 July 2018
Response from Letmedecorate Ltd:
This negative feedback is a joke. We completed the job on 24th of June and the client was happy when we left (She paid all money and gave us some tips). After we finished the work she had other contractors in the house and I feel they may have damaged the work that I did. I did send my team to do some snagging, then I had second call from her (she sad the guys hadn’t finished all of the snagging but this wasn't the truth. She asked the guys to do extra work without me knowing). The client did some touch up herself with different finish paint and the result is a disaster, but this was down to the customer and not us. After this I refused to go back. When we finished the job, the customer advised that she was happy with the work. We finished our work to a good standard and the pictures can prove this too. I don't understand how the customer can be happy on 24 of June and then after more than 20 days, she changes her mind.