Scores based on 586 reviews

Reliability & timekeeping

Invoice history based on 307 reviews.

Invoice History
Charged as per quote / estimate97.07%
Above quote / estimate: kept informed2.61%
Above quote / estimate: not kept informed0.33%
Appointments reported as missed (6 months) 0
Average score 9.91
586 reviews
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  • VAT registered
  • Checkatrade standard signed

Master Locksmith Association approved company.  24 HOUR SERVICE, No call out charge, free surveys and advice given.
We are approved by West Sussex Trading Standards, 'Buy with Confidence' Scheme and Paul is a member of the Guild of Architectural Ironmongers. Our staff - Paul Harper-Smith, Stephen Richardson and Karl Stacey are DBS checked to give you complete confidence in our team. 
ABS Elite Centre for 3* Anti snap Cylinders, Mul-T-Lock certified dealer.
Lock Assist was started in 2003 by Paul Harper-Smith who was taken on as an apprentice by his uncle's locksmiths in 1983.  Colin Harper-Smith worked at Chubb for many years before starting his own locksmith' s business in 1971.
We have 3 full time employed locksmiths and as well as locks, we can also upgrade and replace doors - particularly fire doors - including intumescent fire and smoke seals, stainless steel, ball-bearing hinges to BS EN 1935 and door closers to BS EN 1154.  We also carry out lock repairs and adjustments.
We have a large a varied base of commercial contract customers and domestic customers and offer a 24 hour emergency service if you find yourself locked out or have keys stolen.


Please click here for our Facebook Page. 

Based in

Haywards Heath, West Sussex

Works in

Haywards Heath, Burgess Hill, Brighton, Crawley, Hurstpierpoint, Lewes, Uckfield, East Grinstead

Team photos

Paul Harper-Smith - Owner & MD

Managing Director

Steve Richardson - Operations Manager

Operations Director

Lisa Stacey - Office Manager

Robert Carpenter - Finance FCA FIoD FRSA

Finance Director

Karl Stacey - Locksmith