Scores based on 574 reviews

Reliability & timekeeping

Invoice history based on 297 reviews.

Invoice History
Charged as per quote / estimate96.97%
Above quote / estimate: kept informed2.69%
Above quote / estimate: not kept informed0.34%
Appointments reported as missed (6 months) 0
Average score 9.90
574 reviews
  • Interviewed by Checkatrade
  • 7 accreditations checked
  • Insurance checked
  • Limited company checked
  • References checked
  • VAT registered
  • Checkatrade standard signed

Master Locksmith Association approved company.  24 HOUR SERVICE, No call out charge, free surveys and advice given.
We are approved by West Sussex Trading Standards, 'Buy with Confidence' Scheme and Paul is a member of the Guild of Architectural Ironmongers. Our staff - Paul Harper-Smith, Stephen Richardson and Karl Stacey are DBS checked to give you complete confidence in our team. 
ABS Elite Centre for 3* Anti snap Cylinders, Mul-T-Lock certified dealer.
Lock Assist was started 15 years ago by Paul Harper-Smith who was taken on as an apprentice by his uncle in 1983.  Colin Harper-Smith worked at for a Locksmith company for many years before starting his own locksmith' s business in 1971.
We have 3 full time employed locksmiths including a time served carpenter so as well as locks, we can also upgrade and replace doors - particularly fire doors - including intumescent fire and smoke seals, stainless stell, ball-bearing hinges to BS EN 1935 and door closers to BS EN 1154.  We also carry out lock repairs and adjustments.
We have a large a varied base of commercial contract customers and domestic customers and offer a 24 hour emergency service if you find yourself locked out or have keys stolen.

Based in

Haywards Heath, West Sussex, RH16 3NG

Works in

Haywards Heath, Burgess Hill, Brighton, Crawley, Hurstpierpoint, Lewes, Uckfield, East Grinstead

Team photos

Paul Harper-Smith MMLA

Managing Director

Robert Carpenter FCA FIoD FRSA

Finance Director

Steve Richardson

Operations Manager