Interviewed by Checkatrade
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Checkatrade standard signed
Hi, my name is Kevin and I am the LockRite franchisee covering the Ipswich postcode area, this is an area from Felixstowe to Bury St Edmunds and around from Thetford, Diss, Halesworth, Harleston and down to Southwold.
I am living in the area and aim to be with the customer in an emergency 30-45 minutes following the initial call.
I have been a mechanical engineer for some 40 years and during this time I have always had an interest in locks and how they work often stripping them down to see how they work, repairing and learning how to open them without keys.
In 2019 I decided to turn this hobby into a job and got in touch with LockRite to discuss a franchise opportunity. After visiting LockRite house in Exeter I decided they were what I was looking for and signed up.
I subsequently undertook the LockRite training which lasted 5 weeks and after successfully completing the course launched in the IP postcode area at the end of March. Since the launching have competed more than 100 challenges from lockouts, lock repairs and lock fitting, every job brings its own challenge but by taking a logical approach and leaning on experience and training the job always goes well.
I have a well-stocked van which means I can replace or repair locks quickly and key cutting facilities with a good selection of popular key blanks. To me leaving the customer with access to their property after a stressful lockout or a new or repaired lock having cleaned up the work area is the most important part of the job and gives me great satisfaction.
I enjoy meeting new customers and leaving them feeling that they have had a good service at a fair price.
Hollesley, Woodbridge, Suffolk
Ipswich, Halesworth, Bury St. Edmunds, Suffolk