Scores based on 343 reviews

Reliability & timekeeping
 
9.94
Tidiness
 
9.96
Courtesy
 
9.98
Workmanship
 
9.96

Invoice history based on 309 reviews.

 
 
 
Invoice History
Charged as per quote / estimate98.71%
Above quote / estimate: kept informed1.29%
Appointments reported as missed (6 months) 0
Average score 9.96
343 reviews
  • Interviewed by Checkatrade
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  • VAT registered
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Welcome to the Proclene - CheckaTrade profile page.

 

Our services include

  • Carpet Cleaning
  • Upholstery Cleaning
  • Leather Cleaning
  • Fine Rug Cleaning
  • Sisal, Sea Grass & Coir Cleaning (HOST Dry Granular Only Cleaning Process)

What we will do for you;
As professional carpet, upholstery & fine rug cleaners we will provide you with a professional service that deals with your issues & concerns in a professional, safe, courteous, caring, respectful & understanding manner.
We will treat your property as if it is yours, with the respect that it deserves and not as if it was our own.


Before we commence any work we will inspect every item that you are requiring us to clean as well as any necessary tests, we will then tell you exactly the results that you should expect and exact drying times (you can at this stage tell us not to continue if you feel it's not worth it and you will not be charged), once you have given your consent to commence the cleaning we will do so in a professional manner and you will not find us on our phones talking with other customers or with our friends whilst we are working for you, we are working for you and we will respect that.
We will clean thoroughly and to exacting detail, right in to the edges and the corners, under the furniture and never around it, we will deal with all spots and stains to achieve the very best outcome that is possible and this is done using our skills & understanding, along with our knowledge and patience.

SANITISED CARPET, UPHOLSTERY & RUG CLEANING
All our carpet, upholstery and rug cleaning services are fully backed up with the added use of anti-microbial treatments, to give you total peace of mind in knowing that your carpets, upholstery or rugs are free from bacteria, germs, viruses and unpleasant odours. By using anti-microbial treatments (far better than using steam alone) we will destroy 99.999% of bacteria Not 99.99%.

Our services are fully guaranteed, but please note that we do not guarantee total stain removal, no one can & no one should. We do however guarantee to do our absolute very best. 

Triple Rinsing.
Our unique Triple Rinse™ system removes not just 95% of cleaning solution but 100%. Leaving you with carpets that we guarantee will stay much cleaner for much longer, No more little black spots appearing, no really dark grey traffic areas appearing, no more spots or stains becoming permanent as a result of high alkaline cleaning chemicals still in fibres.

WE GUARANTEE.....
That we will provide you with the deepest, most thorough sanitised cleaning, that will stay cleaner for much longer, smell clean and fresh, that will dry so much faster than any other company can provide you with, and is also baby safe, pet safe and wool safe or your money back, in fact we have the best guarantee in the business, for more information why not check our guarantee here

All quotations are fully backed up in writing.  We also guarantee that there are no hidden charges or extras and that the price quoted to clean your items, is the price you will be charged, and not one penny more.
You will know what results to expect before we even start cleaning.

You Know what You are Going to PAY, and What you will Get, from the word GO!

About Proclene;
We are a Which? Award Winning carpet cleaning company, we were also shortlisted for the Which? Awards 2017, we are also an independent family run, carpet & upholstery cleaning company with over 35 years experience, it has also been a family occupation since the early 1960's.
We pride ourselves on continually providing an high quality & first class service that is always focused on providing customers with complete delight.
Proclene are the only UK carpet, upholstery and rug cleaning company to be
ISO 14001:2015 (GREEN) Certified and ISO 9001:2015 Certified (Quality & Customer Care Focused).

We are also;
NCCA - Advanced Spot & Stain Removal Specialists
WoolSafe Certified
Trading Standards Approved
Criminal Records Checked

SMAS WorkSafe Contractors SSIP

Based in

Gloucester, Gloucestershire, GL1 2BZ

Works in

Abingdon, Bath, Bristol, Burford, Cheltenham, Chipping Norton, Cirencester, Gloucester, Gloucestershire, Hereford, Newbury, Oxford, Oxfordshire, Reading, Ross-on-Wye, Swindon, Witney, Worcester