“The quote was, 13 plywood £271 and labour £260. We made a down payment £400. In cash. He only supplied 8 sheets and fitted seven. He didn't turn up on the agreed day nor the next day of work. He made excuses like he lost our phone number and text, I'm going a bad time. We ask for our money back of £164. From then on the text messages were unprofessional, abusive and personal. We had to block his mobile number. The last text was the money will be posted in my time and not yours.”
Verified by Staff
– Customer in Eastbourne ( 1 ) 6 April 2019
Response from Roselands Plastering :
I am shocked and saddened by this situation. The work we carried out for the customers was to a very good standard. The customers told us each day we were there. I was suspicious about pricing the job as they had had a lot of work done on the property.
They said that they did not want to use them. Never once were we abusive to them. After paying my labourers I am out of pocket.
I have run the company in Eastbourne for 20 years and rarely met people like this.